Ross-Simons

Beautiful earrings. I loved them. They were just as described.

Was much enjoyed
Thank you for promptly shipping exactly as promised

I ordered a costume ring with a large bow on top, the bow was only tacked down on one side so it moves when presure is put on the side not tacked down. Eventually the movement will weaken the hold on the bow. It is also a large ring so it will get caught on stuff. My concern is when it gets caught on something it will pull the bow off since it does not seem to be attached well. I called to return, didn't realize that I have to pay return shipping. Since I return so few purchases I never considered checking the return policy. That is my fault but disappointing for what seemed to be such a good company.

The agent was very nice but I needed to return the purchase do to quality concern/defect. Didn't realize that I have to pay return shipping. Since I return so few purchases I never considered checking the return policy before buying from your site. That is my fault but disappointing for what seemed to be such a good company.

I love the quality and uniqueness of there jewelry line!
I have bought several pieces and have always been extremely elated and happy with each piece.

I bought this for my granddaughter. I also bought a sterling bracelet from another store at the same time. I was worried about getting the Ross-Simons one because i received the other one first and was disappointed by it...The Ross-Simons bracelet was a monogrammed one, and it couldn't be nicer. I am very pleased with both the actual monogram and the bracelet. Will definitely come back!

The CZ is pretty and very sparkly but the setting is very small, you can't see the gold border at all. The chain is not a bright silver so that was disappointing. If I had seen it in person in a store I wouldn't have purchased it.

Very high quality and workmanship. I have been buying from Ross Simons for over 25 years. I enjoy everything I have purchased over the years and will pass the jewelry on to my children and greatgrand children.

I've been looking for a Peridot ring My thoughts were off a single but large Peridot. My husband was helping me look and saw this. He thought he would show me as a joke, but as soon as I saw it, I knew it was the one. I love frogs! The design of the frog taking a bite out of the gem made me smile. It is even more neutral in person and it still smile! I love it!

I paid $10 more to get my item within 2 days. I didn't get it on time but I recieved notice two days later that; deliverd! I called many places to see what to do even I went to UPS near me. I thought it was stolen. I asked
Neighbors but hopefully it showed up behind the door.

She told me I need contact UPS.

Not only were the ball way to big for my wrist but I had to pull the bracelett as tight as it would go to fit my wrist. I have very small wrist and this bracelett just looked way to big on it. I ended up returning it.

Ring purchased was of very good quality. The ring was my size and of very good quality, real diamonds (not manufactured type) and sapphire was very nice set in 18K white gold like I wanted. Came quickly.

I especially like that website displays item on a model just by hovering over the item. The earrings are very pretty, light weight and catch the light. The 6MM size gold bead was just too small for me, so I returned them and ordered the 8MM size in the same earring.

I certainly need nothing else. But I had wanted a pink coral necklace. I have plenty of red coral. And there it was. And with a matching bracelet. Had to have it.

My purchase had to be returned for replacement. One of the earring backs was too tight and could not go on a post. It appeared to be of good quality otherwise.

It was prompt, clear, and fair.

My husband bought the pendant for me, and it's lovely. I saw the matching earrings, and bought them. The only complaint I have is, I couldn't get the wires in my ears. I took them to the jewelry repair and had them remove the wires, and put in posts. They look great.

I get an idea about a look and you all always seem to be able to capture that look! I continue to find one of a kind pieces! Thank you

The jewelry pieces I bought are wonderful gold earrings. I loved that I could understand the size and the proportions of the earrings better through the video of them. I didn't buy a couple of pieces that I realized wouldn't work when I saw the video.

I entered my sister in laws address as the ship to address and my address as the bill to adddress however when the order printed out it showed my address as both the ship to and bill to address. I
Called customer service to have them make the correction and make a correction to my address. I
Was told the the change to the ship to address had been corrected. The next day I received I received
A notice that it was not changed and the item was being shipped to me vs my sister in law. When the
Item was delivered I had no choice but to pay $14.97 out of my pocket to have to have it sent to the
Correct address.

See box above.
********* The box below contains the name of the person the item should have been shipped to. *********

I haven't had a bad experience with you guys yet looking forward to doing business with you very closely to the Future as of next week since I've been purchasing jewelry with you guys I have no complaints

Shopping was great but really disappointed in the diamonds in the bracelet. I know stones are small but out of 7 stones in the bracelet only 2 shine in the sun! Others are flat and look like dirty glass. I like the bracelet design...jury still out if I will keep. Kind of disappointed. 2nd item I have bought, got a 14K gold bracelet thru Amazon which is beautiful but definitely no more diamonds.

Excellent experience with chat, however, when I called Customer Service for instructions on how to return an item that was beautiful, but not what I expected, they were initially not that helpful. It was frustrating, but in the end I got the information that I needed.

When I called Customer Service for instructions on how to return an item that was beautiful, but not what I expected, they were initially not that helpful. It was frustrating, but in the end I got the information that I needed.

I like the Ring very much, but the only finger it fits is my Number 4 finger, left hand, where I wear my Wedding Rings. My right hand fingers are larger than my left hand, and I would prefer to wear the ring at No.4 right hand. I think you can make a ring smaller, not bigger. Any suggestions? Delores Enns. What is Customer Service phone number?

Easy! Thank you! I ordered online, but really appreciated having a print catalog to look over before I made my choices.