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Ross-Simons has a rating of 4.7 stars from 8,790 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,072 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Very delighted with the selection of jewelry Ross-Simons had. Always tough finding the right gift bit with so many great options ti choose from it was much easier
I saw their inventory, liked what I saw and the price was very reasonable
Date of experience: August 27, 2022
Looks much more luxe than the price suggests. Baguettes ringed with round diamond chips really sparkle.
Date of experience: April 21, 2024
I am ok with my purchases, but they are always smaller than I think they will be... maybe someone wearing the jewelry that I order would give me a better perspective of its size...
The jewelry is always nice.
Date of experience: August 5, 2022
Bought it for my granddaughter. She loves the yellow gold necklace with beach charms
Date of experience: June 10, 2024
Always prompt service, good quality and affordable. Would order again
Date of experience: June 9, 2024
Great product and great price! Also easy ordering from the online website. I don't particularly care for this survey!
Date of experience: December 22, 2023
Been looking fr these for a year, have one lost one. Now I have 3, mile. My fav and they are exactly like the ones I bought at Sam's, moe expensive however. But the price of gold? Going up
Date of experience: July 26, 2022
There is a "but" and that is because some of the prongs will need to be worked on-they catch on fabric, so they must not have been done quite correctly. I do like it, and will definitely keep it.
I liked the ring, and have had pretty good luck shipping with Ross-Simon!
Just liked the combo of stones.
Date of experience: May 11, 2022
I found the ring in the catalog and just wanted it!
Date of experience: May 4, 2022
I was quite disappointed with two of the three items I received. They look cheap and not well made. It made me rethink ordering from this company.
Date of experience: December 2, 2023
You have a Great website love to use it great prices
And bargains.
Great prices on your jewelry.
Date of experience: June 6, 2024
Received email on your prices mother day
Date of experience: May 7, 2024
You have a wide selection to choose from
Date of experience: January 17, 2024
Ordering was easy. Ring as pictured except for width of band. Registered mail for shipping g would be better.
Good reviews
Date of experience: December 4, 2023
Earrings were too small so i am returning them. It is hard to see on line the actual size of the earrings or how they will look.
I have shopped with Ross Simon before
Date of experience: September 11, 2023
I have purchased several items from RS and am more than happy with all of them. Shipping is really fast. The only problem with this website is trying to decide what to buy!
The ring I wanted is at a very good price.
Date of experience: December 20, 2022
Usually seems to take quite awhile to get order. Within a week this time. Wore ring last nite and got rave reviews without even trying. Stunning ring.
Date of experience: June 23, 2022
Pleasantly surprised by the quality. I've recently ordered, and they are great for customer service. I had a return once, and it was processed immediately and easily.
Easily carried through. Thorough explanations.
A longtime customer, back to the mid 80s when filling in my sterling and Lenox China. Loved Ross Simons then, love them now.
Recently new to the jewelry offerings, I thought I’d try them! Love it.
Date of experience: May 15, 2022
I ordered this sweet bracelet and received it in a few days. It will compliment my other freshwater pearl jewelry I am wearing to an upcoming wedding.
I think Ross-Simmons has an amazing selection of well-priced, fine jewelry. Much of their inventory seems traditional but there are more and more pieces that are on trend.
Date of experience: July 15, 2022
Easy to order and received in a timely manner. Quality was what I expected from Ross Simon. I have been purchasing items from them for many years.
Familiar with their quality.
Date of experience: March 27, 2023
Great choices and pricing. Love the earrings I received as a birthday present. My sisters must really love me!
Date of experience: October 19, 2023
I've had positive experiences with my purchases. I'm bought mostly holiday pins and earrings. They are a good deal on sale and have always arrived on time
Internet search for snowflake earrings
Date of experience: June 3, 2022
Thank you…cost savings. Simple. Easy and fast. I knew what I was looking for. Searched and found it. Descriptions were helpful, pictures could have been better.
Why not? Thank you!
Date of experience: May 6, 2022
I've ordered three lovely bracelets from you in the past and the ordering process is extremely easy and quick. As a senior citizen, I appreciate that! :)
Your quality is great and the reasonable prices and free shipping make the items even more attractive. Thank you for being a reputable company with affordable products!
Date of experience: June 16, 2022
Easy breezy. Found the perfect pieces, placed my order and the beautiful items arrived in just a few days.
Date of experience: April 10, 2023
Ross Simon is great! Lovely jewelry at a reasonable price. I have never been disappointed with a RS purchase.
I like your jewelry!
Date of experience: April 3, 2023
Love the jewelry and price
Date of experience: May 17, 2022
Ross Simon is awesome. Great jewelry for an affordable price!
Saw a necklace I liked!
Date of experience: May 5, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We strive to provide quality pieces at reasonable prices. We appreciate your review, and hope you love the earrings!