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Ross-Simons has a rating of 4.7 stars from 8,803 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,124 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
I am so happy with my purchase. It arrived earlier than I expected. Very pleased with my purchase and the price was right! Highly recommend this company.
This is my 3rd purchase from Rose-Simone and each time I am pleased with their service.
Date of experience: July 21, 2022
I ordered a bracelet to commemorate the loss of my family member. I received this beautiful bracelet quickly and am so pleased with the quality and service.
Date of experience: August 16, 2022
I looked at these earrings for a while before buying them. I love lapis and I like the way these earrings are made. They compliment my style.
Previous purchases
Date of experience: February 28, 2023
Ross Simons offer a wide selection of jewelry at a wide choice of prices. The bracelet I ordered was shipped and received promptly. Received as expected and was very happy with my purchase.
Good quality jewelry at good prices.
Date of experience: December 22, 2022
Reviews were helpful but the earrings are larger than I expected. I hope my daughter likes the Murano glass
Murano glass selection
Date of experience: October 12, 2023
I was quite surprised to see how heavy my sterling silver anklet was. It was well worth the money I spent. Very representative of the description. So happy, so I will order again.
Love nautical/ sealife items.
Date of experience: May 21, 2022
Absolutely loved it! The ring is large and the diamonds sparkle. I wanted a dramatic right hand ring and this did not disappoint.
Date of experience: December 2, 2023
Took advantage of the sale and purchased beautiful dual chain anklet (one amethyst and one silver). They look lovely and can be worn separately. I got two looks for the price of one.
Date of experience: July 16, 2022
I wore my necklace as soon as it arrived and was pleased with the compliments I received for it. The 17-inch length gold chain and multi-color flowers were perfect to nicely show it.
Date of experience: May 22, 2022
I decided to browse the clearance section after I had received the summer sale catalog. I ended up purchasing two items for my daughter and two items for myself! Great Deals, Huge Savings!
Received a catalog in the mail.
Date of experience: August 2, 2022
My necklace was a surprise from my husband and I loved it! Great quality! I get so many compliments!
Date of experience: July 2, 2023
Love the earrings. They are stunning. I never received an email that they were shipped. Would have appreciated that.
Loved the look
Date of experience: March 22, 2023
I had never ordered before so I had no idea how the service would be. Ordering was easy and I was amazed at how quickly my pendant necklace arrived. It was exactly as ordered and I'm very satisfied.
My husband of 62 years had just died. I saw an opportunity to honor him by buying a pendant necklace that could have our marriage date in Roman numerals. It just seemed so right.
Date of experience: October 11, 2022
The product was exactly as described and pictured. It was beautifully packaged and
Looks beautiful. Already received multiple compliments.
Read reviews online and trusted for my first purchase. This now is my second and did not disappoint.
Date of experience: September 24, 2023
Nice transaction and didn't.t have to wait very long to receive them. They were a day or two late but still not a long wait.
Thanks
Date of experience: December 20, 2023
I love shopping here. They always have good stuff for s great price.
Date of experience: May 22, 2024
Never been disappointed with Ross Simons. I love everything I have ordered. The quality of the jewelry is superb.
Reliable company and great customer service.
Date of experience: February 5, 2023
Quality of products
Date of experience: November 30, 2022
Ross Simons always delivers in a timely fashion. The feeding set is lovely. It's the second set I've ordered.
I’ve had previous experience with Ross Simons. I’ve been very happy with my purchases and have never had a bad experience yet.
Date of experience: June 12, 2023
I haven't worn the ring as yet as it was a little loose on my finger. It is very pretty but I would like to wait until I can wear the ring before I give my full review.
I have dealt with Ross Simon before and have been satisfied.
Date of experience: June 15, 2022
I have considered my shopping at Ross Simons this morning very convenient and easy for this pretty Blessed Mother necklace. Thank you Ross Simons. Sincerely, Arlene
I was really looking for quality whenever I had seen this necklace. And I know at Ross Simons I can count on its quality and also good sale costs.
Date of experience: May 30, 2022
The blue and gold fleur de lis ring is stunning! It fits well and provides an elegant and stylish look. I love it!
Their reputation.
Date of experience: September 28, 2023
Very beautiful and well made. My mother is very happy with the ring and will likely be ordering another ring from Ross later.
Date of experience: September 17, 2023
Great designs, loved the products. The online shopping experience was excellent, simple and easy. Delivery as promised and the delivered product met expectations.
Great designs
Date of experience: May 28, 2022
Never remembers my email and password. When I put it in. It says something is incorrect? Email or password. Not getting VIP POINTS
Date of experience: July 22, 2023
Ordering was easy, delivery was satisfactory. The baby spoon was very small and disappointing. There should be a better description of the item.
I have shopped here before
Date of experience: July 28, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Thank you for the kind words, and we hope you love the necklace!