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Ross-Simons has a rating of 4.7 stars from 8,851 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,273 reviews
It was fine. The necklace was what I ordered. A little thick
Date of experience: April 22, 2024
Excellent quality and selection - great pricing - great sales - what more could you ask for?
Date of experience: April 15, 2024
We are thrilled that you are so happy with the service and selection that we offer! Thank you for being a long time, valued customer.
Excellent. I like very much your products and I trust you because you are reliable.
Date of experience: April 23, 2024
Thank you for trusting Ross-Simons with your jewelry needs!
Because it is reliable.
Date of experience: April 15, 2023
Arrived as shown. Arrived on time. Perfect for granddaughter first Communion.
Looking for a gift that was close to my other grandaughters Communion cross necklace. That were purchased on our trip to Italy
Date of experience: April 21, 2024
Beautiful 7" Bamboo Bracelet and was at a very good price.
Date of experience: April 23, 2024
The Bamboo Bangle is a popular piece, both for its beauty and price!
I have been ordering from RS for 20 years and it has always provided timely delivery and excellent quality items with very good prices.
Quality and service I can count on with so many choices too.
Selected these earrings to wear at our daughter’s wedding.
Date of experience: May 14, 2022
I really enjoy my stacking rings. Quality is better than expected and diamonds are brilliant. I am very happy with this little gift to myself!
Designs were different and had what I was looking for.
Date of experience: June 28, 2022
Wide array of jewelry, with accurate descriptions and photos. Easily found the earring style for which I was searching AND they were on sale!
The customer service representative I worked with was pleasant, polite and professional. She quickly addressed the issue I had experienced, (which was "user-error" on my part) and maintained a positive attitude throughout the interaction.
Received a gift from Ross-Simons a few years ago and have been hooked ever since.
Date of experience: July 31, 2022
Easy to navigate, flips back and forth from individual items to the overall lists easily. Big variety although not much that I want today.
Availability, ease of shopping. I receive catalogs, so know what to look for.
Date of experience: June 8, 2022
The earrings received were as they appeared online and arrived even before expected. Overall, it was a good experience for a first time purchase.
Quality of the product.
Date of experience: August 5, 2022
I've purchased a few items from Ross-Simons but this recently piece is the most beautiful yet. It was a gift for Mother's Day and very well received.
Great items at reasonable prices!
The bracelet for my elderly Mom was styled in a way, she could wear it without assistance getting it on because of her arthritic fingers. Lovely piece!
Date of experience: May 9, 2022
Bought two necklaces from Ross-Simons and love them both! I can always count on finding very nice jewelry from the vast selection R-S has.
I know they have great quality jewelry and great fast shipping.
Date of experience: September 25, 2022
Smooth and efficient. I'm glad I came directly to your site because I would not have found the earrings using google or duck-duck-go shopping.
Reputation and selection
Date of experience: December 14, 2022
Great discounts, easy to order, wonderful that there is no shipping... always high quality jewelry. I love giving Ross Simon's jewelry as gifts.
Great quality and prices
Date of experience: June 2, 2022
Everything from Ross-Simons is always beautiful. The selection seems endless - I need more fingers and arms to wear everything that catches my eye!
Quality workmanship, beautiful items and always a great value!
Date of experience: July 16, 2022
The stones are dull and chipped on my ruby bracelet. I have many other pieces and satisfied with them. This was a disappointment.
I have purchased many other pieces and loved them.
I lost my first bracelet and was replacing it. The other bracelet was lovely. Very disappointed in the replacement.
Date of experience: May 5, 2022
Had a little trouble getting my VIP certificate applied.
The ring arrived with NO RING SIZE MARKED, and it was way too small.
I have shopped Ross-Simons FOR YEARS AND YEARS.
Date of experience: May 6, 2023
BUT... way to many email ads! Promotional discounts are fine but received after order was placed and not useable before expired. No value.
Good selection
Date of experience: September 8, 2022
So much smaller than I expected. Would have liked it to be a little bigger. Should send a magnifying glass with the product.
Christening
Date of experience: May 10, 2022
Easy to navigate web site. My order came in within 48 hours from the date of purchase. The prices online were great.
Date of experience: December 20, 2022
Advertised as very pale pink, high clarity sapphires in the ring. Received a dark, watermelon colored set of stones and terrible clarity.
Prior customer
Date of experience: October 14, 2022
Prior Customer
Date of experience: May 24, 2022
Shopping was easy, thank you!
Nice selection of eternity rings!
Needed rings for vacation super pleased with these two look great together
Sale for July! Been eyeing the eternity ring for sometime, but free shipping & sale cinched the purchase!
Date of experience: July 5, 2022
Trying to apply my vip rewards was a little confusing at first, but once i figured it out the experience was great.
I found the earrings I really wanted
Date of experience: May 25, 2022
Was very please with the price and quality of the silver, adjustable chain!
Will definitely consider ordering from here again. Thank you.
Affordable price
Date of experience: August 31, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
The gold rope chain necklace is one of our most popular pieces! If you wanted to look at a slightly thinner chain, take a look at item 845733 on our website.