Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
I received my blue and white eye necklace so fast! It is so gorgeous and really blings!
Packaged great too!
Will be shopping with you again!
Great price and reviews
Date of experience: July 6, 2022
Couldn't be more pleased with the quality and look of this piece of jewelry. Everything I have ever purchased from Ross Simon has been great quality.
Service is impeccable. Always someone available to answer questions
Date of experience: July 22, 2022
Check out was not smooth. It took three tries to get it right.
I liked a bracket that had the same colors as a jacket I have.
Date of experience: March 14, 2024
I found exactly what i was looking for, quite easily, and very pleased with my necklace.
Comparing to another vendor
Date of experience: October 7, 2023
My daughter and I were very pleased with them; they were a graduation gift for her.
I had numerous problems getting my VIP benefits to apply to my last order, and after contacting customer service to help me troubleshoot what I thought was a website glitch, I didn’t get far. I was asked to contact you again after my order was shipped to request that my coupon be credited to my Visa card. Customer service is very courteous, but I’m quite frustrated that I cannot get my coupons to work online without having to contact customer service.
Date of experience: May 23, 2023
Bought this for niece graduation present. It is a beautiful ring. I hope she likes it.
I trust their jewelry. I have purchased items before.
Date of experience: May 14, 2023
Excellent experience! Ordered the jewelry and the product arrived within a week! I will order again!
Quality products and professional treatment towards your clients.
Date of experience: November 11, 2022
The large cultured pearls were lustrous uniform and elegant dazzling light classic stunning and well priced
Have been shopping it for years
Date of experience: June 30, 2022
Gorgeous pieces. Loved the quality and workmanship. Super fast shipping and great prices. Will shop again!
Date of experience: December 21, 2022
The silver hoops although I like them, are a lot smaller then appeared in the ad
Newspaper add
Date of experience: July 19, 2023
Great shopping experience! They put the offer discount right in for you! Thank you so much!
Quality and great prices
Date of experience: January 16, 2023
Purchased a beautiful silver necklace and bracelet online. They arrived quickly and I absolutely love them!
Purchased from RS in the past and always satisfied.
Date of experience: July 16, 2022
Beautiful earrings delivered as promised. I have used them many times and have not been disappointed.
I like there products and a fair price.
Date of experience: June 19, 2022
Date of experience: June 12, 2022
The website is very easy to navigate and the description about my items was spot on
Date of experience: June 8, 2023
Perfect! I found exactly what I was looking for. Starfish Diamond pendant and sand dollar ring
Repeat customer.great value and nice jewrlry
Date of experience: August 13, 2023
Gorgeous piece that works alone or with charms. I know this piece will become a go-to!
Date of experience: August 15, 2023
Searched- pulled up items. Descriptions fairly good. Pictures not great. Arrived promptly. Good quality for price.
Seen catalog before.
Date of experience: June 6, 2022
Ross Simons has been my "go to" for great jewelry, and customer service for many years!
Great products and prices and customer service.
Date of experience: June 9, 2023
Very happy with ordering process, delivery and everything that goes along with shopping at Ross Simons
Date of experience: August 6, 2022
Earrings smaller than expected--my mistake, not RS's. Returned these and reordered larger size. Very pretty earrings!
Quick!
Previous good shopping/product experiences.
Date of experience: June 6, 2022
Loved the pic on Facebook so ordered earrings. Much smaller than pic and not as vibrant
Seems to have a good reputation
Date of experience: February 9, 2023
This ring has a very real "art deco" look and it's very comfortable on my hand.
I chatted with the representative because I couldn't get the coupon to work.
I've shopped here several times before.
Date of experience: March 30, 2023
Order arrived quickly and packaged well. Ring is beautiful and looks just as pictured. Very pleased!
Saw an ad for this ring and ordered. First time shopper with RS.
It was exactly what I was looking for but couldn’t find elsewhere. Love the very different pieces you offer!
Date of experience: May 8, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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