Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
A beautiful piece of jewelry as always from RS, excellent customer service & a speedy delivery!
Date of experience: May 12, 2023
Love the jewelry! Pictures are very accurate compared to what you buy. Very easy ordering process.
I've been a Ross Simon customer for many years
Date of experience: May 11, 2023
Hassle free! The prices are reasonable and the craftsmanship is superb!
Needed a nice pair of earrings
Date of experience: March 20, 2024
Jewelry is fabulous and for a decent price. Their catalog is wonderfully especially if your wanting tebe4u time?
Love the selection available
Date of experience: July 10, 2022
Love you all in this amazing on line Ross+Simons thank you so much Bernadette Bodnar very good SERVICE
Best place to buy jewelry. I’ve been shopping for YEARS HERE! Thank you! Now I received a $50.00 coupon for my next ORDER! Thank you Bernadette Bodnar
Date of experience: June 12, 2023
Couldn't believe how quickly the order arrived. Beautifully packaged for a gift. The rattle and engraving are lovely.
Found online. One of the few places offering what I was looking for.
Date of experience: December 14, 2022
Absolutely beautiful, with just the texture and color I expected!
Date of experience: March 23, 2024
Great buys. Great products and selections! Love the styles
Date of experience: March 20, 2024
Great selection of products. I only wish items were clearly defined as solid or hallow I know I would buy more if this was noted
Lack of knowledge
Date of experience: July 28, 2022
Difficulty placing order on my phone. Had to go to computer and then couldn't find the bracelet. Site kept offering bracelet I did not want.
Prior to today have had great success with orders. I like the jewelry.
Date of experience: July 31, 2022
Had time and was determined to find what I like.
Date of experience: June 9, 2022
Good product
Good price
Date of experience: June 8, 2022
Received catalog
Date of experience: June 2, 2022
Half of my order was out of stock. I've received the earrings, but am waiting on tge matching necklace I ordered at the same time.
Previous good experience, selection, price
Date of experience: June 14, 2022
The chain was so fine that I never would have dared to use it and it came all knotted up. The pendant was missing a stone----NOY HAPPY!
Date of experience: January 10, 2024
Lovely items best to buy on discount sometimes items are not as well made as I would like hence the offer of insurance from them I gather.
Variety and prices
Date of experience: June 22, 2022
Great. Easy to use app. Wish you sold size extender/ spacers for when you wear a 1/2 size and its a little too big but love it
Had styles that I liked
Date of experience: July 10, 2022
I've bought from Ross-Simons a dozen times or so and it is always a good experience. The items are as described and arrive in a timely manner.
Date of experience: June 8, 2022
The earrings were a lot smaller than expected. They were a gift for my granddaughter. We are yet to try them on. I may be returning them.
Google search for toddler earrings.
Date of experience: June 10, 2022
Website is easy to navigate and responds quickly. Always keep customers well informed about orders and they follow up to ensure delivery!
Date of experience: May 27, 2022
Love Ross Simon. Unfortunately I did not look closely at the Byzantine bracelet I purchased. I expected it would be more round.
Liked the store
Date of experience: December 20, 2022
A friend ordered me a gift and sent it to my old home address. I reached out and received excellent customer support.
Very helpful and responsive.
Value and selection
Date of experience: September 4, 2022
I lost a pearl necklace and was able to replace it, almost identically, within a couple of days, for a reasonable price.
Ease of shopping, product match to lost necklace.
Date of experience: October 20, 2022
Easy to order and received promptly. My only complaint is that they were very tiny compared to the depiction on the website.
Showed up in my Facebook feed.
Date of experience: May 30, 2022
My experience with Ross-Simmons has been satisfactory. Everything went as planned. I love my china. It was more beautiful than I expected.
Had the best price and china I was could not find any other place.
Date of experience: November 20, 2022
The necklace is exactly as advertised and it was a great price. It arrived in the time frame promised. Good shopping experience.
Had a positive experience previously.
Date of experience: July 16, 2022
Ross Simmons delivers a good product the majority of the time with the most amazing customer service whenever I have needed it.
Customer service. They stand behinds their products always.
Date of experience: June 1, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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