Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
The product (earrings) looked like the photo. Ordering was easy. Delivery was prompt. Nicely packaged, would definitely be appropriate for a gift
Mostly good experiences in the past. Nice selection at a reasonable price
Date of experience: August 8, 2022
It was very easy to order the earrings. When I received them, they were smaller than I was expecting but extremely beautiful!
It has very good and great variety of jewelry.
Date of experience: August 7, 2022
Very pleasant and easy shopping experience. The bracelet is delicate and lovely and can be worn casually or dressy. I love it.
Reputable name with many pretty, good quality choices.
Date of experience: November 29, 2022
Took me awhile to find what I wanted but finally did. Site is easy to navigate. I have ordered from you before.
The product looks dainty and I wanted two tones.
Date of experience: May 8, 2022
I love the selection at Ross Simon's and I can always find something within range to meet my gift buying needs.
Long time customer
Unique and within budget.
Date of experience: May 9, 2022
I have ordered from you for a number of years and have always been satisfied.
Date of experience: December 20, 2023
Bracelet was beautiful but a day late so it ruined the end of the night
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: December 19, 2023
Pleased beyond belief. I have grown up with Ross Simon's- like family to me.
Date of experience: March 12, 2024
On line ordering is simple and fast. Timely delivery and the product was well packaged.
Date of experience: December 10, 2023
The necklace is so much prettier in person. My wife is going to love it!
Date of experience: November 27, 2023
The quality was less than I expected. Looks a bit cheap.
Date of experience: March 10, 2024
I bought monogram earring for my granddaughter's s 18th. I think they're beautiful. Sure she'll love them
Date of experience: June 23, 2022
So far I was happy since I found a gold infinity necklace for my daughter that represents the autism spectrum on the nuerodiverse rainbow
My Mom used to love to order from Ross-Simons, I was looking for a particular item and after searching the internet I found it at Ross-Simmons!
Date of experience: July 25, 2022
So far I was happy since I found an infinity necklace for my daughter
They had a 16 inch gold infinity necklace that I was searching for.
Date of experience: July 17, 2022
Easy to navigate and absolutely awesome there are images of how they appear on person. The CZ earrings and tennis bracelets are top notch.
I have other products from RS
Date of experience: June 5, 2022
Bought a nice sapphire necklace that arrived on time. Necklace was as pictured and described.
Date of experience: October 15, 2023
What is the problem I filled this out and it still says it does not
Date of experience: April 7, 2023
Date of experience: March 30, 2023
I ordered the blue sapphire and diamond ring. It came when expected. It looks fantastic.
I contacted them because they had the ring I wanted. Have purchased from them before.
Date of experience: September 29, 2023
Very easy. Hope it is as beautiful as the photo. Special gift for my daughter-in-law.
Excellent reputation and beautiful jewelry.
Date of experience: May 15, 2023
Very easy to navigate. The bracelets I ordered looks beautiful. Can't wait to wear them.
Saw ad on Social media
Date of experience: July 6, 2023
Have used Ross Simons before and enjoyed it all.
Love their products, price and service
Date of experience: July 15, 2023
Awesome! Love shopping at Ross Simons!
Bought a Rolex a few months ago. Very professional.
I buy a lot from here.
Date of experience: July 20, 2023
Bought from catalog years ago and liked the quality and decided to try another
Item.
Date of experience: May 24, 2023
I bought These for my husband, he loves them. He wanted something thick and hugging
Hard to find.
Date of experience: October 1, 2023
I love the necklace but its too short. I should have ordered a 20 inch
Good deals and quality
Date of experience: September 22, 2023
Good deals and qu
Date of experience: September 15, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Normally packages arrive within 5 business days, we see a delay from the 7 to the 12th where the package could have moved faster for sure. Thank you for your feedback, we will continue to work with our shipping partners to improve. We are glad you liked the piece.