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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Easy to use site. What a relief! Thank you RS. I wasn't so pleased with the color of the vermeil pendant.
Date of experience: May 29, 2022
These earrings are precious. Well worth the investment. You can't have enough larimar in your life! Such a beautiful color and energy.
Product availability.
Date of experience: May 27, 2022
Great Sale and Great Products. With such a huge selection, I can always find something for myself or as a gift.
Date of experience: July 19, 2022
Diamond earrings were smaller than I envisioned. The description was probably adequate but it was hard to visualize on the website
Previous customer
Date of experience: August 6, 2022
I love it. I needed a lobster clasp, silver chain, to wear everyday, with a special diamond on, from my husband.
Great quality.
Safety clasp for expensive diamonds.
Date of experience: May 8, 2022
Ordering earrings online was super-easy. Delivery to my doorstep was very quick! Earrings were
Exactly as pictured--very happy with this purchase.
I have ordered jewelry many times in the past from Ross-Simons. I've always been satisfied with
The customer service and quality of items received.
Date of experience: August 17, 2022
Fast shipping everyone asks me were I got my rings " I say ross- Simmons love there jewelry
Date of experience: December 19, 2023
These hoops are beautiful. The perfect size, perfect width. So comfortable to wear.
Date of experience: February 10, 2024
I love this ring. It is perfect as a pinky ring. Love that it is the moon and the sun.
Date of experience: February 29, 2024
Quick and easy. The jewelry I purchased is brilliant and beautiful. I am completely satisfied.
They had exactly what I was looking for.
Date of experience: February 25, 2024
Great experience shopping with Ross Simons, I've purchased many times before and the service and quality are excellent.
Date of experience: June 4, 2022
The earrings were very pretty, but the picture on the web was gave no indication they were too small to fit a normal ear. I had to return them.
decided to return the items as they were too small. Service representative was very pleasant and helpful.
Ive shopped at RS before and have always been satisfied with their products.
Date of experience: August 1, 2022
The website is super easy to use and if you can't make up your mind on a product, it's easy to go back and forth.
You've got wonderful jewelry!
Date of experience: September 18, 2022
My order arrived on time and was packaged well. I like the item that I purchased and will be wearing many times in the future.
I love the merchandise that I see in the catalog.
Date of experience: December 27, 2022
The silver necklace I ordered was as described with a beautiful and intricate byzantine design. A very elegant piece of jewelry. I am very satisfied.
Date of experience: December 7, 2022
Received some other items before the ring, but it only took a couple of extra days to received the ring. Satisfied with everything so far.
Date of experience: June 29, 2022
Ordering was easy and delivery was fast. The hoop earrings are just what I was looking for. Very pretty! I will definitely use Ross-Simonds again.
Easy online site.
Date of experience: May 21, 2022
RS has a nice selection of items. I am usually able to find an item I want to purchase. It is easy to place order.
Nice selection.
Date of experience: April 29, 2022
I saw what I liked in the catalog and then found it easily online and it took no time at all to receive my order
Date of experience: May 22, 2022
Fast and easy. Happy with purchase- wanted a wedding ring to wear while traveling as I never wear my fine jewelry. Found a perfect ring
Fast and easy and good selection
Date of experience: August 5, 2022
Fast shipping, and high quality product. However, the color isn't the same as in the picture. It's darker in real life which was a bummer.
Date of experience: December 5, 2022
From the photos I thought the gems would be larger, but overall I'm very pleased with the purchase. The price was affordable for my needs.
Date of experience: June 15, 2022
See above. I do not choose to comment at this time.
I'm tired of responding to a survey request every time I interact with companies.
Date of experience: August 20, 2022
The Amber bee ring is not only beautiful but it is crafted in such a way that it will not catch on clothing.
Well done!
Date of experience: June 16, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
