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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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Reviews (8,865)

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user karenn1302
California
1 review
0 helpful votes
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October 29th, 2022
Verified purchase

Description of product was great! Love that it really looks quality for the price and so thankful. 25th bday gift so hoping it will last a lifetime.

Reason I chose this business:

The St. Christopher looked the best when comparing on-line

Quality

Date of experience: October 29, 2022

Thumbnail of user verah114
Florida
1 review
0 helpful votes
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February 19th, 2024
Verified purchase

So far good experience, my earrings are so beautiful. Satisfied customer

Quality

Date of experience: February 19, 2024

Thumbnail of user melvinf126
California
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Checking out was a little challenging but otherwise I had a very good experience.

Quality

Date of experience: December 19, 2023

Thumbnail of user cherylf919
Rhode Island
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Very easy to order from! I make orders all the time(love everything I ordered).

Quality

Date of experience: December 19, 2023

Thumbnail of user davidc8881
West Virginia
1 review
0 helpful votes
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December 11th, 2023
Verified purchase

The bracelet is everything I expected it to be and my wife loves it.

Quality

Date of experience: December 11, 2023

Thumbnail of user angelar2234
Mississippi
1 review
0 helpful votes
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March 3rd, 2024
Verified purchase

Great experience as always! I find great jewelry at great prices at Ross Simons!

Quality

Date of experience: February 22, 2024

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

We appreciate the positive feedback!

Thumbnail of user andreah1180
Florida
1 review
3 helpful votes
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April 2nd, 2023
Verified purchase

This is the third time I am ordering a piece of jewelry from you. I have been satisfied each time.

Quality

Date of experience: April 2, 2023

Thumbnail of user mindad4
California
2 reviews
0 helpful votes
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June 23rd, 2022
Verified purchase

I was always happy with my orders from Ross Simon and never had any problems with them or with financing.

They were efficient

Reason I chose this business:

I like my choices

Service
Quality

Date of experience: June 23, 2022

Thumbnail of user deniser829
Maryland
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

Ross-Simons has a great variety at reasonable prices. The checkout is a little confusing when trying to use a coupon.

Everything was done online, I did not speak or chat with anyone.

Reason I chose this business:

I’ve purchased some things previously and I was very happy with them.

Service
Quality

Date of experience: June 25, 2022

Thumbnail of user sharonb2456
Maryland
1 review
0 helpful votes
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July 3rd, 2022
Verified purchase

I bought these to go with my dress for my daughter's wedding. They are small and dainty and look beautiful

Reason I chose this business:

They were the only site that had rose gold jewelry that was affordable

Quality

Date of experience: July 3, 2022

Thumbnail of user debrar1056
California
2 reviews
1 helpful vote
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May 18th, 2023
Verified purchase

She seemed to like them very much, and said she would wear them, so I gave a 5 star review.

Reason I chose this business:

Had been looking for 14k gold earring just that size.

Quality

Date of experience: May 18, 2023

Thumbnail of user mansoora22
Canada
1 review
0 helpful votes
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July 11th, 2022
Verified purchase

Its easy and fast, I ordered two times and I never have any problem, my parcel was delivered on time.

Reason I chose this business:

I am already is its customer

Quality

Date of experience: July 11, 2022

Thumbnail of user catea15
Pennsylvania
2 reviews
0 helpful votes
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July 15th, 2022
Verified purchase

Was able to find the item I wanted easily and the helpful suggestion of a coordinating bracelet was spot on.

Reason I chose this business:

Had the items I wanted.

Quality

Date of experience: July 15, 2022

Thumbnail of user alanm1083
California
1 review
0 helpful votes
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September 2nd, 2022
Verified purchase

Shipping was a little slow, but the people were so nice and helpful over the phone or in the office.

Reason I chose this business:

The Jewelry!

Quality

Date of experience: September 2, 2022

Thumbnail of user yolandab226
Georgia
1 review
0 helpful votes
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April 30th, 2022
Verified purchase

The earrings are gorgeous! I have one of the matching rings and will now get the other two for stacking.

Reason I chose this business:

Reputation and quality.

Quality

Date of experience: April 30, 2022

Thumbnail of user randye257
Arkansas
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

The on line shopping was very good.it was easy and shipping was fast.i will buy from you again soon. Thanks

Reason I chose this business:

Looking for nice Jade for my wife's birthday

Date of experience: November 21, 2022

Thumbnail of user kathleenl1218
Wisconsin
1 review
0 helpful votes
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July 27th, 2022
Verified purchase

Easy and fast! Top quality jewelry. Bought on clearance and believe I got a great deal on some beautiful pieces.

Reason I chose this business:

Looking for a specific gold/gemstone combo and you had it!

Quality

Date of experience: July 27, 2022

Thumbnail of user meln37
Florida
1 review
0 helpful votes
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June 4th, 2022
Verified purchase

Replaced a favorite necklace that was lost and am very pleased with quality of item and service with ordering process

Reason I chose this business:

Been a long term customer who has been satisfied with previous items and customer service

Quality

Date of experience: June 4, 2022

Thumbnail of user sarih18
Florida
1 review
0 helpful votes
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May 8th, 2022
Verified purchase

Delivery was so quick! I bought the earrings that match a necklace I purchased earlier and the set looks beautiful!

Reason I chose this business:

Excellent quality, choice and beautiful pieces!

Reason I chose this product:

Unusual and beautiful.

Quality

Date of experience: May 8, 2022

Thumbnail of user lindag2706
Arizona
1 review
0 helpful votes
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June 9th, 2022
Verified purchase

I ordered the black kitty earrings and they arrived very quickly. The size was exactly as pictured on the website.

Reason I chose this business:

Cute earrings

Quality

Date of experience: June 9, 2022

Thumbnail of user maryd3307
South Carolina
1 review
0 helpful votes
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February 13th, 2023
Verified purchase

Found what i wanted quickly. The item was on sale. I purchased it and it arrived in a few days.

Reason I chose this business:

I regularly receive the catalogue.

Quality

Date of experience: February 13, 2023

Thumbnail of user stopemailingmep
Pennsylvania
1 review
2 helpful votes
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August 15th, 2022
Verified purchase

Stop emailing me. I keep trying to unsubscribe and it doesn't seem to be working. I just wanted the earrings.

Reason I chose this business:

My mom picked out some earrings and told me to get them for her

Quality

Date of experience: August 15, 2022

Thumbnail of user arlener149
Arkansas
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

I was happy to receive my order in a timely manner and the magnetic security chain/extender was as I expected.

Reason I chose this business:

I've shopped with RS for several years.

Quality

Date of experience: June 12, 2022

Thumbnail of user davids9096
Oregon
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Very easy using Apple Pay. If my purchases weren't this easy I would have to do something terrible like go shopping or something.

Reason I chose this business:

Great selection

Quality

Date of experience: October 21, 2022

Thumbnail of user marvinam
Florida
2 reviews
1 helpful vote
  • Send Message
October 3rd, 2022
Verified purchase

I love your jewelery… the style and quality is always top notch. I get many compliments on any piece I order from you.

Reason I chose this business:

Great selections and prices.

Quality

Date of experience: October 3, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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