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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Customer service is very helpful. I'd recommend the company.
Date of experience: February 11, 2024
I am always happy with items ordered from Ross-Simons.
Love this cross band ring. Wish the diamonds showed up a little more but I love the ring!
I trust Ross-Simons!
Date of experience: August 17, 2022
Fast checkout and quick delivery during the holidays, and a really good price!
Been looking for a bracelet and the ad popped up on Facebook
Date of experience: December 24, 2023
I wanted more offerings of stud earrings
The bumblebees I bought were too tiny -- and were tinier than illustrated
I needed an online source quickly
Date of experience: June 21, 2022
The description was accurate so that I was able to compare with other brands and received what I expected.
Date of experience: April 24, 2022
Ring metal was not really good, but kinda rose gold. Very chintzy ring. Not worth the price I paid!
They have always been known for quality products. Not this time!
Date of experience: March 4, 2023
Nice… The ring was very thin, which explains the awesome price but I love it. It looks really good.
I chose Ross Simmons because it was the best price for what I wanted and I’m happy with my purchase.
Date of experience: July 10, 2023
One of the lights is completely missing on one tree. I called, when I received it, haven't heard back
Date of experience: November 2, 2022
Great quality, many extras you don't get with other sets at a great price! Don't hesitate in this one!
The ability to buy Reed & Barton with the raised letters on the back of each piece. Great price too!
Date of experience: July 11, 2022
Fast and easy! The chain I ordered was disappointing, much smaller than I envisioned vs. how it was pictured!
Date of experience: May 26, 2022
I really don't have much to say other than the prices are good and the quality is also good
Quality and prices are good.
Date of experience: July 27, 2023
My experiences have always been good. The descriptions are accurate and I have faith that gold is gold etc.
I trust them. Their selection is good.
Date of experience: May 29, 2022
I should've known better than to buy gold over silver. It broke first day I had it. Oh well.
Date of experience: June 4, 2023
Please add total length or size to your listings. A previous purchase fit without having to increase the length
Thought I was getting what I wanted based on previous purchase - which was a good size.
Date of experience: July 25, 2022
I recently purchased a few items that were on clearance that arrived fast, I've never had a bad interaction.
I like the quality of the jewelry they sell.
Date of experience: July 28, 2022
The order I received is exactly what I ordered, and the delivery was done in a very timely manner
Date of experience: August 20, 2023
The earrings are nice but tiny and a bit fragile. I had a difficult time putting on the backs,
I bought earrings before and they were just what I wanted.
Date of experience: August 19, 2023
Ordered this beautiful emerald cluster necklace. It's a very sparkly necklace, a nice size, and my wife loved it.
Ross-simons has some beautiful jewelry.
It was a gorgeous piece and I knew my wife would love it being her birth stone and all.
Date of experience: May 6, 2022
Gorgeous dainty necklace with a stunning black diamond pave heart, love it.
Sale prices
Date of experience: February 9, 2024
Satisfied customer who is happy with both the merchandise and the buying process.
Date of experience: December 14, 2023
Great items to purchase. Hard to decide which one to get. Too many beautiful pieces.
The items purchased from Ross-Simons has been fantastic.
Discount offered. Been looking at these earrings for quite a while.
Date of experience: June 18, 2022
Purchased gift for gift exchange on a budget and recipient loved it!
Date of experience: January 15, 2024
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
