Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
Wife saw it, liked it and it was ordered. Honestly size 6 availability would have been great but we will get it sized.
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Like of jewelry.
Date of experience: May 18, 2022
Have ordered from Ross Simons before and always very satisfied with the quality of the purchase, as well as the service. Thank you.
Because I found something in the catalog today that I was interested in purchasing.
Date of experience: July 16, 2022
I have not seen them yet since in hospital, however being a regular customer, I know that I will love them! Thank you.
Past excellent service and quality.
Date of experience: July 18, 2022
The item was much smaller than pictured on the Facebook ad. It looks like a child's necklace. I will be returning the item.
Satisfied
I have ordered before, and have always been pleased.
Date of experience: August 29, 2022
The ring is not as sparkly as it looked
I had been looking at this ring for months
Date of experience: December 22, 2023
The checkout process was seamless. The earrings are simply stunning in person. I love the double hoop feature combined with the elegant pearl.
Date of experience: June 6, 2022
It was easy to navigate the online app. The product was purchased as a birthday gift for my granddaughter and she loved it.
Quality and price.
Date of experience: August 12, 2022
I bought this for my granddaughter for Christmas, she hasn't seen it yet
Date of experience: November 19, 2023
Wrong item received. I plan to call customer service to make it right.
I called Sunday to ask about delivery and received today.
I am going to call again about wrong earrings received.
Great selection.
Date of experience: October 10, 2023
Great selection.
Date of experience: October 3, 2023
The quality of the earrings is excellent. I wish they were okay larger.
Internet search
Date of experience: September 20, 2023
I love the convenience of Ross-Simons online!
The quality was great!
Date of experience: January 19, 2024
Great value for the money. Love the ring.would recommend your company to anyone.
Date of experience: October 12, 2023
Easy website to use. Shopping is a fun experience.
Date of experience: February 3, 2024
Very easy and quick! Received it great time. They are packaged very nice.
They had the item I wanted!
Date of experience: October 10, 2023
You should show the actual size of the ring. Its ridiculously small.
Date of experience: January 6, 2024
Item still not delivered. Supposed to be delivered before Mother's Day. Claim filed.
My package still is not here.
I will not buy from here again or recommend this place.
Date of experience: May 14, 2023
Very easy to order. I was happy with the speed it was sent.
Finally found set for 45 wedding anniversary.
Date of experience: May 16, 2023
Usually never dissatisfied with a RS purchase and this purchase was no exception
You can trust that something you've seen on line or in print will meet your expectations.
Date of experience: June 28, 2023
Service exceptional, from the time I ordered til I got it 6 days
Saw it on internet while browsing sterling silver keepsakes for baby
Date of experience: July 4, 2023
Great customer service. Quick delivery. Had no issues when had to return ring.
Date of experience: March 25, 2023
Easy to order, lots to choose from. Product smaller than appeared in picture
Many options
Date of experience: April 24, 2023
My first Ross Simons online purchase. It will not be my last! Superb
Date of experience: May 21, 2023
The earrings were very pretty, but too small and not worth the price.
The wide selection they carry.
Date of experience: April 21, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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