Ross-Simons has a rating of 4.7 stars from 9,104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
Over the years, every order from Ross Simons has arrived in a timely manner and just what I ordered!
GOOD QUALITY AND FAIR PRICE
I need a larger size smaller width wedding band. Plus, I liked the styling of the ring.
Date of experience: May 16, 2022
The moon and star earrings were alot smaller than I expexted.other than that the experience was good.
Saw the website, and it looked interesting.
Date of experience: August 8, 2022
I ordered 2 pairs of earrings. The price is right and I love the styles.
I was just browsing at this website. I found 2 pairs of earrings that I really liked and the price was terrific, so I went ahead with my purchase.
Date of experience: May 9, 2024
I was looking for pink and blue stud earrings and found the ones that I wanted.
Date of experience: July 12, 2023
Received quickly in good condition! Will order again..
Date of experience: May 10, 2024
Very easy shopping process, the earrings are beautiful
Date of experience: May 10, 2024
Easy user friendly web site. Descriptions are accurate.
Date of experience: May 10, 2024
The necklace is a bit small. I'm still deciding whether to keep it or not.
Date of experience: May 9, 2024
Great, easy access, quick delivery, nice packaging
Date of experience: May 9, 2024
Love my new pieces. Thank you! I've never yet been disappointed by your products or service.
Date of experience: May 9, 2024
Easy web page for browsing. Checking out was an easy process as well.
Nice selection at good prices.
Date of experience: May 3, 2024
Date of experience: May 8, 2024
We regret to learn that you were not pleased with the necklace. We have received the piece back and have refunded your account. We hope to shop again with you soon.
Great selection of jewelry. I love the color of the turquoise.
Value over the years
Date of experience: May 8, 2024
Good communication and fast shipping, would definitely buy again
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 8, 2024
Thank you for sharing your experience. We are happy to learn you are pleased with your purchase. We do appreciate your business.
Wonderful-kind and professional=pieces are wonderful and recommend ross and simons via friens and neghors
Used ross and simons for decades
Profession work on all pieces
Date of experience: May 11, 2022
Disappointed I couldn't find multi pearl choaker, space between pearls... had to settle for longer strand... otherwise great!
Convenience!
Date of experience: June 15, 2022
Had a little trouble getting my VIP certificate applied.
The ring arrived with NO RING SIZE MARKED, and it was way too small.
I have shopped Ross-Simons FOR YEARS AND YEARS.
Date of experience: May 6, 2023
Love the earrings, they have a beautiful deep Niue hue and are the perfect size!
Date of experience: April 19, 2024
Ordered a last minute gift for Mother's Day and received in time.
Have used before and like the product
Date of experience: May 7, 2024
The item arrived earlier than I expected. They were a good quality for the price.
Date of experience: December 24, 2023
THE PENDANT AND NECKLACE WAS TERRIBLY TANGLED. TOOK ME AN HOUR TO TEASE IT APART. WORRIED THAT I WOULD BREAK IT.
Past purchases
Date of experience: August 4, 2022
Shopping was Easy and enjoyable!
I would definitely shop here again.
Date of experience: May 6, 2024
Easy and professional!
Great presentations!
Love the follow up!
Date of experience: May 6, 2024
The multi-colored enamel rings are lovely. So pleased that you had a great shopping experience!
Bought this for my daughter; I got an 8 and it is just a tad large, but that is ok.
Daughter wanted a "bee" ring.
Date of experience: April 28, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret that you aren't happy with the size of the garnet necklace. The "RS Pure" line showcases petite, minimalist pieces. Please reach out to us at 800-556-7376 if you need help with a return, exchange, or just help finding the perfect piece.