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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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How would you rate Ross-Simons?

Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user carolm2516
Florida
2 reviews
0 helpful votes
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May 12th, 2022
Verified purchase

I appreciate the pictures featuring the models wearing the product as it makes it easy to see the length and size.

Reason I chose this business:

Have purchased with Ross-Simons previously and am always happy.

Quality

Date of experience: May 12, 2022

Thumbnail of user barbaraz822
North Carolina
1 review
0 helpful votes
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December 7th, 2023
Verified purchase

The jewelry is very reasonably priced. It is very good quality.

Quality

Date of experience: December 7, 2023

Thumbnail of user olim5
Virginia
1 review
2 helpful votes
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December 4th, 2023
Verified purchase

Good and fast. Service was good and fast. I will use this company again. Thank You.

Reason I chose this business:

My wife get's the catalog

Quality

Date of experience: December 4, 2023

Thumbnail of user marys5528
Pennsylvania
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Like the bracelet stones are a decent quality some of the stones have damage and are chipped debating on sending the bracelet back

Reason I chose this business:

Price look of the jewelry

Quality

Date of experience: December 17, 2022

Thumbnail of user dins3
New Jersey
1 review
0 helpful votes
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November 24th, 2023
Verified purchase
• Updated review

Ross-Simons is reliable and ordering from them is easy and smooth> Thank you!

smooth

Service
Quality

Date of experience: November 24, 2023

So far good!
November 15th, 2023
Verified site experience
• Previous review
Reason I chose this business:

I am a satisfied customer of Ross-Simons

Date of experience: November 15, 2023

Thumbnail of user marilyno325
Louisiana
1 review
0 helpful votes
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November 28th, 2023
Verified purchase

Great and love the jewelry, I would definitely recommend them and would buy from them in the future

Reason I chose this business:

Bought with them before and had a great experience

Quality

Date of experience: November 28, 2023

Thumbnail of user tracyb1465
California
1 review
0 helpful votes
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October 11th, 2023
Verified purchase

I loved my entire order! Everything I ordered is beautiful!

Quality

Date of experience: October 11, 2023

Thumbnail of user dianem2315
North Carolina
1 review
0 helpful votes
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May 19th, 2022
Verified purchase

I enjoy the items I ordered and those I gave as gifts were also enjoyed. The pieces look as identified in the catalog and online.

Quality

Date of experience: May 19, 2022

Thumbnail of user maryannt26
Maryland
4 reviews
0 helpful votes
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May 18th, 2022
Verified purchase

Easy to shop and order. Fast delivery too! Was able to shop and keep items in my cart to make a final selection and order.

Reason I chose this business:

They had the products I wanted.

Reason I chose this product:

Needed the items to accessorize my outfits.

Quality

Date of experience: May 18, 2022

Thumbnail of user karenk2821
Maryland
1 review
1 helpful vote
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November 1st, 2022
Verified purchase

I ordered a gift for Karen. She received the gift. I am the one that sent the gift and I have purchased items from you before

Reason I chose this business:

Repeat customer. Easy to order and item is as advertised.

Quality

Date of experience: November 1, 2022

Thumbnail of user tinam1695
Pennsylvania
1 review
0 helpful votes
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December 5th, 2023
Verified purchase

It was quick and easy. Love Ross & Simons. I love the quality of Ross & Simons.

Reason I chose this business:

Through the years I have gotten pieces here and there. Always love the quality of the jewelry. And it is timeless

Quality

Date of experience: December 5, 2023

Thumbnail of user tanyaw233
Mississippi
3 reviews
0 helpful votes
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July 7th, 2022
Verified purchase

I had an excellent experience with Ross-Simons. I bought the bracelet that matches the necklace and earrings because I love the look of the bracelet.

Reason I chose this business:

I've always had good experiences with my orders. They ship quickly, arrive in perfect condition and the jewelry is very well made.

Quality

Date of experience: July 7, 2022

Thumbnail of user taraw449
New Jersey
1 review
0 helpful votes
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October 14th, 2023
Verified purchase

Very good experience, as usual… Very classy pieces of jewelry

Quality

Date of experience: October 14, 2023

Thumbnail of user kathleenk1715
Florida
2 reviews
0 helpful votes
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December 18th, 2023
Verified purchase

Lovely items, great prices. My sister will love it

Reason I chose this business:

My sister has an important birthday coming up

Quality

Date of experience: December 18, 2023

Thumbnail of user anal516
Pennsylvania
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

The set is beautiful. The sapphires are a nice size. The only thing I wish is that the chain was a little thicker.

Reason I chose this business:

I’ve bought jewelry before.

Quality

Date of experience: July 23, 2022

Thumbnail of user waltg27
Arizona
1 review
0 helpful votes
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December 19th, 2023
Verified purchase

Expected a bit more sparkle but the earrings are fine and she'll love them

Quality

Date of experience: December 19, 2023

Thumbnail of user virginiaf860
Pennsylvania
1 review
1 helpful vote
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December 20th, 2023
Verified purchase

Quick delivery and high quality product. I would buy again. Thank you

Quality

Date of experience: December 20, 2023

Thumbnail of user simonv79
California
1 review
0 helpful votes
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December 20th, 2023
Verified purchase

Love the dainty style, only wish it weighed a bit more

Quality

Date of experience: December 20, 2023

Thumbnail of user lynner250
Oregon
1 review
0 helpful votes
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December 27th, 2023
Verified purchase

Picture of product looks so much better than the real physical item.

Quality

Date of experience: December 20, 2023

Thumbnail of user harveyh164
Texas
1 review
0 helpful votes
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October 21st, 2023
Verified purchase

Quick and easy process, from shopping through purchase and delivery of ordered item!Quick process

Reason I chose this business:

Previous customer

Quality

Date of experience: October 21, 2023

Thumbnail of user matthews2775
California
1 review
2 helpful votes
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October 23rd, 2023
Verified purchase
• Updated review

The chain broke. It broke in two places. The emeralds looked milky not clear. The gold look

Service
Quality

Date of experience: October 23, 2023

Easy to navigate the website
August 7th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Previous experience

Date of experience: August 7, 2023

Thumbnail of user terresaj2
Georgia
2 reviews
1 helpful vote
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November 25th, 2023
Verified purchase

Placing the order was a breeze and navigating the site was very easy.

Reason I chose this business:

I’ve been looking for this necklace for over a year because I lost the first one. I’m so excited that I found it.

Quality

Date of experience: November 25, 2023

Thumbnail of user ronaldr1196
Colorado
1 review
1 helpful vote
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April 4th, 2023
Verified purchase

No problem. Easy to order. Quick fulfillment and shipping. Timely delivery. No problem - thanks.

Quality

Date of experience: April 4, 2023

Thumbnail of user johnk4742
Georgia
1 review
0 helpful votes
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December 17th, 2022
Verified purchase

Navigating the website was smooth and easy. The product that I ordered arrived on time and was exactly what I was expecting.

Reason I chose this business:

A good product at a good price.

Quality

Date of experience: December 17, 2022

Thumbnail of user frankn750
Nevada
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

I have purchased items for my wife and both of my daughters, and they have always enjoyed what they have received. I always enjoy ordering from RS!

Quality

Date of experience: December 20, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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