- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
Very pleased with customer service, and with product, so far
Very satisfied with previous treatment with faulty products. Refund was issued
Previous great experience
Date of experience: March 16, 2023
I was somewhat hesitant, but when I received the jewelry, I was ver happy that I purchased it. Thank you
There’s a wonderful assortment of very beautiful items. Sometimes it’s hard to make a selection.
Date of experience: June 26, 2022
All went well. No problems at all. Delivered when promised.
I just replied that my order had arrived. No other issues.
Date of experience: July 3, 2023
Great, easy and good quality products for a good price
Loved the jewelry
Date of experience: April 2, 2023
The stones used in the ring are lovely. Great color!
Date of experience: March 6, 2023
Thes drop earrings are lovely and the colors of gold and red are stunning!
Lovely products and terrific priced
Date of experience: May 23, 2023
Great designs
Date of experience: May 21, 2022
The photo actually looks better than the ring I received.
I've used them before and I was pleased with my purchase
Date of experience: April 21, 2023
I admired the ring and was surprised that it was exactly as it was pictured. It really is quite lovely.
Because I really liked the ring.
Date of experience: October 20, 2022
The order was easy to place. The selection wer abundant.
My wife received a catalogue and saw some rings she liked. What an easy holiday shopping experience.
Date of experience: January 12, 2023
Very easy to shop online and descriptions are very accurate, and pricing is great
Purchased before
Date of experience: September 30, 2023
Was disappointed that the Mikasa collectable star 2nd edition did not have the year engraved.
Date of experience: December 10, 2023
Love the ring especially the color, green and gold combo.
Just did - had what I wanted
Date of experience: July 26, 2023
My wife loves gifts from Ross-Simons! Will shop their again.
Convenience and Quality!
Date of experience: December 15, 2023
Lot the bracelet. Looks as good in person as it did on the website.
Randomly came to the website.
Date of experience: September 20, 2023
It was a great experience shopping for my granddaughters.
Date of experience: December 16, 2023
No comments no comments no comments no comments no comments
Date of experience: December 13, 2023
The ring is beautiful. The price was great and delivery was fast. No complaints!
Bought some items in the past
Date of experience: July 31, 2023
Easy checkout process. Items have detailed descriptions and pictures
Specific product need
Date of experience: December 18, 2023
I have not received ordered bracelet. Have been charged, though!
Said they would get back to me, but have not!
Because I thought they were reputable.
Date of experience: June 2, 2023
The whole process was great. Quality of the earrings that I ordered was amazing.
Current customer
Date of experience: August 8, 2023
I returned the ring. The setting wires seemed too thin.
Date of experience: February 1, 2023
And a great value too!. I also appreciate the great packing and felt bags!
Past experience
Date of experience: June 7, 2023
Don't know who measure this earring but this earring was smaller than the measurements.
First time trial.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 4, 2023
Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. We are reaching out to our team to have the measurements of this item checked. The earrings can be returned within the 30-day return period. Returns can be set up online. You can also reach our team for assistance 24 hours a day, 7 days a week at (800) 835-0919. We are always happy to assist.
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
One our team has reached out to work on this with you.