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Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,312 reviews
A lot of fun, navigating through all the options, a lot to choose from
Beautiful jewelry and great prices
Date of experience: March 13, 2023
I did my order and I got everything. All my jewelry is so pretty.
My mother used to buy in your store.
Date of experience: August 17, 2023
Website is easy to navigate and delivery is quick. Lots of deals and sales.
Prior experience. Never a customer service issue.
Date of experience: August 23, 2023
Beautiful selection and great price. I received it very quickly and it was exactly what I wanted.
Great selection
Date of experience: October 9, 2023
Love your designs... but the size of the item in the picture is not the same as the actual size when received.
Fell in love with layering necklaces
Date of experience: June 11, 2022
The product I received was as depicted on the website and delivery was timely.
Date of experience: August 28, 2023
Not perfect but good is close enough.
The survey request is not a plus.
Date of experience: June 20, 2023
I love the selections and the prices are so reasonable!
I found beautiful and budget friendly options
Date of experience: June 19, 2023
Good product selection, good prices and website is user friendly.
Liked what I bought before.
Date of experience: May 10, 2023
I got two pairs of cat earrings for my daughters. One set black and one set white pearls. My daughters LOVE them.
Product looked unique
Date of experience: June 16, 2022
Always easy to order. Many lovely pieces to choose from.
Very good.
I’m a customer who keeps coming back.
Date of experience: February 27, 2023
I’m a customer who keeps coming back.
Date of experience: February 20, 2023
I love my purchase, I always have a great experience.
Date of experience: September 6, 2023
Very easy shopping experience. And very pleased with the item.
Great selection of jewelry and a vast price range.
Date of experience: March 1, 2023
The ring was nothing like the picture! It was the thinnest gold ring I've ever seen, a piece of junk for the price.
I saw an advertisement.
Date of experience: June 20, 2022
Ease of shopping great selection, Selection is great and products are as described.
Bought other bavgle bracelets froom Ross Simon and I was pleased
Date of experience: October 28, 2023
I am missing a stone It's tiny but I saw it is not there. Also the color is not as bright as the It's but it is still very pretty
Style and price
Beauty but it is not a bright as the picture
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: May 19, 2022
This is not the experience we want for our customers and certainly not normal. We have requested our inventory be inspected to ensure this is not an issue going forward. We have reached out to help with an exchange or refund.
Great products and very easy to order within their website
Date of experience: December 13, 2023
Quick and easy. And timely. Have been a previous customer and will return again
Previous customer
Date of experience: March 17, 2023
1 of my items arrived damaged. The packaging was fine, but the items itself was damaged.
Date of experience: November 29, 2023
It was easy to find a rose gold bracelet to wear to my son's wedding. It is a beautiful bracelet at a good price.
Quality and value
Date of experience: April 2, 2022
Check out was easy. From the time my item was in the cart the experience on this site was straight forward, this was an easy purchase.
Ross-Simons had the style I was looking for.
Date of experience: July 6, 2022
Both products are very well made.they are beautifully done.
Date of experience: November 4, 2023
Found what I was looking forward very rapidly and the recipient was very pleased with the choice.
Earrings - garnet
Date of experience: January 9, 2023
This was my first purchase from R-S. It arrived promptly and as described!
Date of experience: December 11, 2023
Easy no hassle, no trouble. No rabbits up my sleeve no fake flowers. Just what I wanted.
You had what I was looking for.
Date of experience: March 6, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Customer experience is important to us and we are glad you are happy with the jewelry. We look forward to shopping with you again.