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    Ross-Simons

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Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,865 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7514

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,465
Neutral
155
Negative
113
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48,312 reviews

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How would you rate Ross-Simons?

Reviews (8,865)

Rating

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user laurar1033
Oregon
2 reviews
0 helpful votes
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November 17th, 2023
Verified purchase

Website blacked out some items after viewing them.

Reason I chose this business:

Got a catelog in the mail.

Quality

Date of experience: November 17, 2023

Thumbnail of user edwardf725
South Carolina
1 review
1 helpful vote
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November 15th, 2023
Verified purchase

Seemed small, but cute for a dog lover, hope it will fit and hold up...

Quality

Date of experience: November 15, 2023

Thumbnail of user marionb239
New York
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

Very happy with bracelets very lightweight and very pretty so happy with purchase and package arrived quickly

Reason I chose this business:

Saw ad in magazine

Quality

Date of experience: June 5, 2022

Thumbnail of user paular940
South Carolina
1 review
2 helpful votes
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August 9th, 2023
Verified purchase

I do love these earrings. They close so they are secure. They are beautiful!

Reason I chose this business:

Facebook add

Quality

Date of experience: August 9, 2023

Thumbnail of user marionb310
Virginia
1 review
0 helpful votes
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November 19th, 2023
Verified purchase

I buy most of my Jewelry from RS. Haven't been disappointed yet.

Quality

Date of experience: November 19, 2023

Thumbnail of user annel734
Texas
1 review
1 helpful vote
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May 4th, 2023
Verified purchase

Easy to purchase, easy to pay and the bracelet is beautiful

Reason I chose this business:

Quality of jewelry

Quality

Date of experience: May 4, 2023

Thumbnail of user kevinp1922
Texas
1 review
0 helpful votes
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November 18th, 2023
Verified purchase

Beautiful item, nice cloth gift bag, great value. Well done Ross

Quality

Date of experience: November 18, 2023

Thumbnail of user ajf48
Virginia
1 review
1 helpful vote
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November 17th, 2023
Verified purchase

It's so easy to shop for jewelry on this site. Great finds at a good price.

Quality

Date of experience: November 17, 2023

Thumbnail of user susanv1498
Arizona
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Lovely necklace, just as advertised. Arrived sooner than anticipated.

Reason I chose this business:

I have been lusting after this necklace for sometime.

Quality

Date of experience: November 17, 2023

Thumbnail of user robertp5138
Massachusetts
1 review
0 helpful votes
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November 17th, 2023
Verified purchase

Like your animal jewelry!
Purchased a couple for my wife!
She loved them!

Quality

Date of experience: November 17, 2023

Thumbnail of user valoriep12
Virginia
3 reviews
0 helpful votes
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November 16th, 2023
Verified purchase

She can't get the ring on her finger so I need to return it.

Quality

Date of experience: November 16, 2023

Thumbnail of user sherrys953
Kansas
1 review
0 helpful votes
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February 11th, 2023
Verified purchase

The ring does not look like the pictures. I like it but it is not what I expected.

Quality

Date of experience: February 11, 2023

Thumbnail of user susanb5863
Pennsylvania
1 review
0 helpful votes
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November 21st, 2023
Verified purchase

Received on time. Good quality. Haven't worn them yet but they are very pretty.

Quality

Date of experience: November 21, 2023

Thumbnail of user karenp1417
New York
3 reviews
1 helpful vote
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April 14th, 2023
Verified purchase

Very easy to order and pay for and very quick delivery

Reason I chose this business:

Loved the jewelry

Quality

Date of experience: April 14, 2023

Thumbnail of user emilyr1123
Tennessee
1 review
1 helpful vote
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May 11th, 2023
Verified purchase

The handling time is fast and the item is so cute!

Reason I chose this business:

They have cute designs for a reasonable price

Quality

Date of experience: May 11, 2023

Thumbnail of user thomasa1730
Rhode Island
1 review
0 helpful votes
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November 20th, 2023
Verified purchase

Excellent customer service--high quality products--fair prices.

Quality

Date of experience: November 20, 2023

Thumbnail of user lorij84
California
2 reviews
4 helpful votes
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November 19th, 2023
Verified purchase

Loved my earrings and they were a great price. Very cute - not too big.

Quality

Date of experience: November 19, 2023

Thumbnail of user aishah48
Maryland
1 review
0 helpful votes
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March 4th, 2023
Verified purchase

My experience was positive experience and as expected.

Reason I chose this business:

Unique design of the piece.

Quality

Date of experience: March 4, 2023

Thumbnail of user deborahw2309
Ohio
1 review
1 helpful vote
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April 17th, 2023
Verified purchase

Really appreciate the sale price, the ease of placing the order, and the swiftness of delivery.

Reason I chose this business:

They frequently send me sale catalogs.

Quality

Date of experience: April 17, 2023

Thumbnail of user judyt281
Virginia
2 reviews
1 helpful vote
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November 1st, 2023
Verified purchase

Easy to read, good descriptions of products, ease checkout

Reason I chose this business:

Seemed fair price, ease of ordering

Quality

Date of experience: November 1, 2023

Thumbnail of user marvinat2
Nevada
2 reviews
1 helpful vote
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June 24th, 2023
Verified purchase

The lock portion of the bracelet seems cheap. The bracelet itself is beautiful.

Reason I chose this business:

To help improve my credit.

Quality

Date of experience: June 24, 2023

Thumbnail of user carolw2162
New York
1 review
0 helpful votes
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July 3rd, 2023
Verified purchase

The products (earrings and bracelet) were thin and were smaller than the photo.

Quality

Date of experience: July 3, 2023

Thumbnail of user pattys481
Georgia
1 review
0 helpful votes
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November 3rd, 2023
Verified purchase

Ease of ordering
Great quality
Arrived sooner then expected

Quality

Date of experience: November 3, 2023

Thumbnail of user suet515
Florida
1 review
1 helpful vote
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July 7th, 2023
Verified purchase

Very easy to order and pleased with order
Easy to track shipment

Reason I chose this business:

I have ordered from them in previous years

Quality

Date of experience: July 7, 2023

Thumbnail of user phyllisw354
New York
1 review
1 helpful vote
  • Send Message
November 3rd, 2023
Verified purchase

A great value and speedy delivery.
Love the jewelry

Quality

Date of experience: November 3, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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