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Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,313 reviews
Great experience and very nice website. Lovely items to pick from
Date of experience: October 8, 2023
Very easy to place order and products are wonderful.very happy with my purchase
I love the quality of the Jewelry and I trust them
Date of experience: October 10, 2023
Better than expected and received quickly. Love them!
Date of experience: October 11, 2023
Very good experience, fast ordering and I received my order on time.
Date of experience: October 29, 2023
Bought for my son's wedding. It's beautiful and I can't wait to wear it.
Date of experience: October 29, 2023
This is my first time shopping with Ross-Simons.And it was a great experience.
I love the necklace I purchased for a great price.
Date of experience: October 29, 2023
I expect better the ring looks cheap its going back
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 30, 2023
Typed my email wrong. Corrected it and everything went fine!
Regular (returning) customer
Date of experience: October 24, 2023
Very good! Thanks!
Your catalog came in the mail yesterday!
Date of experience: July 27, 2022
Very happy with all service, quality and product. Really fabulous overall!
Date of experience: October 27, 2023
Easy to find merchandise and to order. Quality merchandise.
Proven quality and reliability.
Date of experience: March 11, 2023
Unsatisfied terrible quality of merchandise
I'm returning this for refund
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: October 29, 2023
Thank you for your feedback. We regret to learn the items were not as you expected. We sell 1000s of pieces so there is something for everyone, we understand these were not the right pieces for you. Returns are processed within 4 business days from receipt of the return. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist.
Love Ross Simon's jewelry….I always find something shopping for Christmas now…..
Great prices plus the have Affirm
Date of experience: October 31, 2023
Wonderful website and no problems. It fits perfect. Thank you.
Date of experience: October 12, 2023
You had exactly what I was looking for. The baby rattle is beautiful.
Date of experience: October 2, 2023
The item arrived in perfect condition and very quickly. Thanks!
Date of experience: October 16, 2023
Beautiful jewelry, received it before expected. The quality is perfect.
Good prices
Date of experience: September 30, 2023
Well I kept wanting to check out since this am and it didn't let me go to check out, with all the info requested filled uo.
Heard about your great quality and found something I liked at a good price!
Date of experience: March 24, 2022
Excellent! Great products, great prices, great service!
Date of experience: July 29, 2023
Date of experience: December 12, 2022
Nice and good quality necklace that is difficult to find in jewelry stores
Date of experience: October 19, 2023
Great gadget to help put on necklaces. And they're gold, so they won't tarnish.
Never saw the item I ordered on other sites
Date of experience: October 18, 2023
Lots of choices available, great quality and awesome prices. Very happy with my purchase!
Date of experience: October 18, 2023
Detailed info and ring size helped me make my decision quickly.
Date of experience: October 19, 2023
Online chat was very informative! I will be shopping for jewelry with you all frequently!
Quality, pricing and reputation!
Date of experience: October 18, 2023
Easy order
Quick delivery
Beautiful mahogany silverware storage box
Looked online
Date of experience: October 6, 2023
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Thank you for your feedback. We regret to learn the ring is not as you expected. We sell 1000s of pieces so there is something for everyone, we understand this was not the right piece for you. If for any reason you are not 100% satisfied with your purchase, the piece can be returned within the 30-day return period. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.