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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7513

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
113
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48,313 reviews

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Reviews (8,864)

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Reviews that mention popular keywords

shopping experience (149) quality jewelry (121) customer service (464) quality products (110) christmas gift (99) sterling silver (102) ross simons (1125) post office (17)
Thumbnail of user nancyf1781
New Jersey
1 review
1 helpful vote
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May 3rd, 2023
Verified purchase

Easy-to-use and quick check-out, and very quick delivery

Reason I chose this business:

Loved the anklet and the price

Quality

Date of experience: May 3, 2023

Thumbnail of user jom464
California
1 review
0 helpful votes
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October 7th, 2023
Verified purchase
• Updated review

Easy to navigate, good prices, great selection and quick delivery

Reason I chose this business:

Great selection

Quality

Date of experience: October 7, 2023

Very very good
April 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

I always like the price

Date of experience: April 28, 2022

Excellent very easy to use the cite
April 28th, 2022
Verified site experience
• Previous review
Reason I chose this business:

The pricing is always good

Date of experience: April 28, 2022

Thumbnail of user davidb10968
Florida
1 review
1 helpful vote
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October 24th, 2023
Verified purchase

Great jewelry but unfortunately the piece doesn't fit

Reason I chose this business:

One of a kind piece

Service
Quality

Date of experience: October 24, 2023

Thumbnail of user ellenb582
Ohio
1 review
0 helpful votes
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October 4th, 2023
Verified purchase
• Updated review

Very pleased with your merchandise. Great selection

Reason I chose this business:

Selection, quality and price. I’ve been a long time customer.

Quality

Date of experience: October 4, 2023

Very nice
May 24th, 2022
Verified site experience
• Previous review

Very nice. Pleased

Date of experience: May 24, 2022

Thumbnail of user claudeb154
New York
1 review
1 helpful vote
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February 10th, 2023
Verified purchase

Good quality items and you receive them very fast
Easy to place orders and receuvevrefunds

Reason I chose this business:

Easy to order Returns are very fast

Date of experience: February 10, 2023

Thumbnail of user teresad919
Virginia
1 review
0 helpful votes
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October 25th, 2023
Verified purchase

Disappointed with product. Much smaller than described. Can barely read the monogram

Quality

Date of experience: October 25, 2023

Thumbnail of user ruthg1195
Florida
1 review
1 helpful vote
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October 25th, 2023
Verified purchase

Good company, nice when you can't always afford Cartier or tiffany!

Quality

Date of experience: October 25, 2023

Thumbnail of user daisyb140
Virginia
1 review
1 helpful vote
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October 5th, 2023
Verified purchase

I ordered 2 gold necklaces and the are beautiful. My granddaughters will be happy.

I couldn’t get the $150 discount that I forgot to enter for my order of >$1,000. The lady I spoke with said she’d take care of it on my order, but never did.
I did receive a coupon for $50-100, off my next order.

Reason I chose this business:

I received an advertisement in the mail, saw the necklaces and looked online at them. They looked nice and I thought the price was good, however, there was a code where I could have gotten $150 off, but I forgot to put the code in before I finished the order. I called right away, but they wouldn’t give me the $150 off. I had spent over $1,000.

Service
Quality

Date of experience: October 5, 2023

Thumbnail of user karene1719
Pennsylvania
1 review
0 helpful votes
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October 5th, 2023
Verified purchase

Quality product, exactly as expected. Looking forward to more purchases

Reason I chose this business:

My sister suggested.

Quality

Date of experience: October 5, 2023

Thumbnail of user marshas139
Minnesota
2 reviews
0 helpful votes
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June 7th, 2022
Verified purchase

I was looking for earrings to compliment a pendent I bought in Spain. The earrings are great. Nice thick wires that have latch for safety. Thanks!

Quality

Date of experience: June 7, 2022

Thumbnail of user mahshids1
Maryland
1 review
0 helpful votes
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October 22nd, 2023
Verified purchase

I am a returning customer. It is easy to shop with your company

Reason I chose this business:

I like their jewleries, but I wish they had more pure gold instead of gold over silver

Quality

Date of experience: October 22, 2023

Thumbnail of user robertg5161
Florida
2 reviews
2 helpful votes
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October 28th, 2023
Verified purchase

Ordered online everything was fine. Will use your service again Thank you

Quality

Date of experience: October 28, 2023

Thumbnail of user cynthiaa1622
Missouri
1 review
1 helpful vote
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May 27th, 2023
Verified purchase

Beautiful ring, looks like pictures! Would buy again.

Reason I chose this business:

Quality merchandise

Quality

Date of experience: May 27, 2023

Thumbnail of user anthonyh1377
North Carolina
1 review
0 helpful votes
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May 27th, 2022
Verified purchase

Ross-simmons is easy-to-use and I am extremely satisfied. Would definitely purchase from this site again in the future.

Reason I chose this business:

Style and design

Quality

Date of experience: May 27, 2022

Thumbnail of user anns1649
Florida
2 reviews
2 helpful votes
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May 29th, 2023
Verified purchase

Very easy to find after entering specific information in the search box. Ordering was simple.

Reason I chose this business:

Best price and love the look of the bracelet

Quality

Date of experience: May 29, 2023

Thumbnail of user kelleyj77
Wisconsin
1 review
1 helpful vote
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April 29th, 2023
Verified purchase

Beautiful and extremely well made. The color is vibrant

Quality

Date of experience: April 29, 2023

Thumbnail of user aidal35
New York
1 review
1 helpful vote
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April 29th, 2023
Verified purchase
• Updated review

Fascinating and elegant looking. Fantastic, sensation

Reason I chose this business:

I like the quality and price

Quality

Date of experience: April 29, 2023

Very reasonable
July 15th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Very unique

Date of experience: July 15, 2022

Can't wait to see
June 11th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Beautiful ❤️

Date of experience: June 11, 2022

Thumbnail of user lendaw2
Kentucky
1 review
0 helpful votes
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October 21st, 2022
Verified purchase

Perfect transaction, necklace was packaged beautifully & glistened with diamond sparkle. Item arrived quickly.

Reason I chose this business:

Quality & Value

Quality

Date of experience: October 21, 2022

Thumbnail of user sharons3279
Georgia
1 review
2 helpful votes
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April 29th, 2023
Verified purchase

Easy checkout. Free shipping! Product arrived as described.

Quality

Date of experience: April 29, 2023

Thumbnail of user pamelab2253
Washington
1 review
1 helpful vote
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May 25th, 2023
Verified purchase

Disappointed in purchase. Product very small and not substantial for the price.

Reason I chose this business:

Ad on facebook

Quality

Date of experience: April 25, 2023

Thumbnail of user mikeg2087
Minnesota
1 review
2 helpful votes
  • Send Message
April 6th, 2023
Verified purchase

Came right on time and they kept in contact the whole tome

Date of experience: April 6, 2023

Thumbnail of user katharynl
Illinois
1 review
1 helpful vote
  • Send Message
September 12th, 2023
Verified purchase

Had exactly for what I was looking plus offered FREE shipping...all good! 5 Star!

Quality

Date of experience: September 12, 2023

Thumbnail of user carolep165
Texas
1 review
0 helpful votes
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June 20th, 2022
Verified purchase

Quick & easy! Able to apply discount code successfully.
Earrings are high quality. Attractive design

Reason I chose this business:

Ad in newspaper showed attractive item at reasonable cost

Quality

Date of experience: June 20, 2022

Thumbnail of user bettyb1139
Wisconsin
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Great service. Fast turn around. Live my jewelry, but I think the gold over silver is priced too high

Reason I chose this business:

It has the jewelry style & quality I like & need since I have a hard time wearing anything but hold or silver.

Quality

Date of experience: June 18, 2022

Thumbnail of user nicoles1932
North Carolina
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Great customer service -t hey called to verify my purchase. Jewelry showed up looking just as expected. Will order again!

Quality

Date of experience: June 17, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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