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Ross-Simons has a rating of 4.7 stars from 8,864 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,313 reviews
I love your company!
The entire ordering process was expedient and user friendly.
I love your products
Date of experience: July 4, 2023
Easy.I ordered the same bracelet recently for myself.love it!
Date of experience: July 3, 2023
Easy process.first time ordering from Ross-Simons.
Saw your ad in newspaper and love pets and decided to treat myself!
Date of experience: April 10, 2023
Very easy to use website. Good value products, looks like real jewels.
Searching for this necklace, website came up.
Date of experience: July 6, 2023
From slow shipping to getting a piece of "jewelry" that is glued together, not real happy.
Date of experience: May 15, 2023
Seamless transaction! Dainty ring beautifully engraved
Design, good gold weight for price
Date of experience: April 19, 2023
Never got my order, birthday came and went with nothing to show for it
I made a mistake shopping here
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 6, 2023
First time shopper. All star for the staff and products. I loved it. Thank you.
Date of experience: April 18, 2023
Ross*Simons always has such a gorgeous array of jewelry available at accessible prices. The web site is easily traversed.
A newspaper ad showing these earrings caught my friend's eye and I knew she wanted the earrings so I hopped on the internet.
Date of experience: July 1, 2022
Great so far. A little problem with entering my credit card info.
Date of experience: July 7, 2023
Lovely chain for a charm I like wearing. Quick delivery
Date of experience: July 7, 2023
Very satisfied with the product. Arrived when I was told.
Merchandise looked what I was looking for.
Date of experience: July 8, 2023
Looking forward to this beautiful necklace. Hope it doesn't disappoint!
Beautiful jewelry
Date of experience: July 8, 2023
Liked the necklace and earrings very much. Thank you.
Saw ad in paper for items
Date of experience: January 3, 2023
Easy! No hassle. Plan to order again. These were exactly what i wanted!
Selection, prices
Date of experience: May 21, 2023
Easy! So easy!
Read about this company
Date of experience: September 28, 2022
Very nice...
Did not fit and returned...
Will be shopping again soon.
Good
Date of experience: May 21, 2023
Pleasant shopping experience
I could not expect better service. Thank you!
Quality and service
Date of experience: May 19, 2023
Love these earrings, very dramatic... Cool birthday gift for my sister, the cat lady
Date of experience: April 3, 2023
I placed my order,. Received emails on the status and then it was delivered. No problems. Great dealing with Ross-Simons!
Beautiful rings
Date of experience: July 3, 2022
Won't shop again poor quality for price could make better one myself
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: April 2, 2023
We always hope you love the item you receive, but If for any reason you are not 100% satisfied with your purchase within 30-days of receipt, the piece can be returned. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We are always happy to assist. We appreciate your feedback.
All arrived as described and on time. However i do not like surveys,
Date of experience: March 23, 2023
Repeat customer
Ring as pictured. Good delivery time
Date of experience: March 15, 2023
Fox ring is beautiful- received sale price and fast free delivery service.
Sale prices on beautiful jewelry items.
Date of experience: September 15, 2023
Love the glass jewelry options. Many unique pieces to choose from. Great customer service. Thank you.
I’ve purchased your jewelry before
Date of experience: December 11, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret there was no gift for the special day. We did reach out to try and confirm the order. We appreciate your business.