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Ross-Simons has a rating of 4.7 stars from 8,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,309 reviews
Great first time experience with customer service sending different pics of items to see actual size on people.
Date of experience: May 28, 2022
Very pretty baroque Pearl ring…. Already worn it 3 times. True to size, dressy or casual, fits life today.
Date of experience: May 26, 2022
The ring looked great. Fits perfectly on my middle finger. I will start wearing it regularly in later July.
Date of experience: May 26, 2022
Their merchandise is always up to par and very pretty.
I have seen it on line and ordered from them.
Date of experience: January 16, 2023
Quick & easy. Have ordered from you multiple times.
Date of experience: January 16, 2023
Love Ross-Simons. Continue to order from you.
Always good results when ordering from Ross-Simons.
Date of experience: November 15, 2022
VERY GOOD EXPERIENCE. Many good experience ordering from you.
Holiday 2022 catalog magazine
Date of experience: October 18, 2022
Having worked in jewelry at Frederick goldman for 23 years I find this is the best. Company. Thank you
Date of experience: May 1, 2022
Excellent shopping experience, my wife loved the jewelry!
I have bought jewelry from Ross-Simmons before and it has always been quality merchandise!
Date of experience: May 28, 2023
The ring was easy to order and fit just right. Very pleased with my purchase.
Previous customer. Love the products and prices.
Date of experience: May 31, 2023
Great values...special prices, selection too in every jewelry type...
Best price...clearance...
Date of experience: May 28, 2023
I have long enjoyed shopping at Ross Simons and appreciate the personal attention customers receive
Date of experience: January 16, 2023
They have what I want
Date of experience: March 31, 2022
Easy to order from Ross Simon's online site. Good prices.
I've dealt with them before and it was a good experience.
Date of experience: May 1, 2023
Our granddaughter loved her birthday gift! Great quality!
Past customer
Date of experience: April 27, 2023
Easy shopping and checking out. Quality jewelry at a reasonable price. I am always satisfied with Ross Simon's products.
Trustworthy company
Date of experience: March 15, 2022
Just exactly what I was looking for. Perfect size and look
Prior orders
Date of experience: April 9, 2023
These earrings were a gift for my sister. She loved them!
Great products.
Date of experience: April 8, 2023
Effortless! Nothing confusing on your website when ordering. Everything is straightforward and easy.
Date of experience: November 5, 2022
Received the wrong bracelet. Sent it back. Am awaiting receipt of original product ordered.
Quick and easy shipment return.
Advertisement of lovely bracelet
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 24, 2023
Great service! Very fine and beautiful jewelry. I will shop again.
Quality and great selection.
Date of experience: July 24, 2023
They should say when it's not in stock, received an email after making purchase
I like the products and prices
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 23, 2023
We appreciate your patience and your feedback. We regret to learn the item you ordered is currently not in stock. If an item is not in stock but we are expecting to receive the item back into stock, it can be ordered and placed on backorder. The order would be filled for the backordered item when the item is back in stock. When placing an order, on the page for the item under availability it will show the date the item is expected to ship by. It will also show the expected time frame for the item to ship under the item information on the email confirmation that is sent when the order is placed.
Your easy app allowed mom be involved in picking out an elegant silver necklace for her grandmother-of-the-bride dress.
I have ordered from Ross-Simons before and they had what I was looking for.
Date of experience: May 30, 2022
Great site... earrings are just what my wife wanted... brilliant sparkle... eye catching Diamonds... Thanks
Found the site to be spot on... wife likes them...
Date of experience: May 21, 2022
Once again jewelry from Ross-Simons always exceeds expectations. The packaging makes an excellent presentation.
I know that I will be satisfied and true jewelry is excellent quality
The style and the price
Date of experience: May 21, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret to learn there was an issue with the item you received. We have informed our team of this issue. A private message has been sent. We do appreciate your feedback.