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Ross-Simons has a rating of 4.7 stars from 8,909 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,448 reviews
I have bought several items for myself and my family and friends. The prices are fair and the jewelry is so cute. It's different from other places. I like novelty items that are good quality.
I saw the earrings on Instagram and I love bee themed jewelry
Date of experience: November 21, 2024
Items not made as well as a couple of years ago. Clasps and earring backs have been a problem. Ankle bracelets (several) have broken with little usage. Earring backs too tiny for older fingers.
Christmas presents
Date of experience: November 19, 2024
Easy and efficient. Lots of items to choose from
Great shopping experience
They texted me sale info, and I saw something I liked.
Date of experience: January 7, 2025
The picture of the necklace I bought was VERY misleading. I expected much more from your company. Lesson Learned
Needed a Christmas present for my wife
Date of experience: December 28, 2024
These are so much smaller than I was expecting! Maybe the catalog needs to do a better job of showing the relative sizes, both next to each other and on a model.
Date of experience: November 12, 2024
The gold bangle is gorgeous and dainty! Will offer from here again
Many options at multiple price points
Date of experience: January 6, 2025
Easy to shop and many choices. Very pleased with my onyx earrings. They are well represented in catalog.
Date of experience: January 6, 2025
Very easy to use website and fast shipping. I do recommend..
Recommended.
Date of experience: January 6, 2025
I had purchased this perfect bracket and ring for my niece for Christmas and she's loved them. Thank you for making it special!
Date of experience: December 28, 2024
Love your prices and jewelry!
I will recommend to everyone!
The best quality!
Date of experience: September 15, 2024
I have been looking for affordable great quality flatbacks since I got my 2nd piercing. Glad these became available.
Date of experience: December 24, 2024
Quality and ease of ordering and enjoy sending a quality gift. A little something for yourself also.
Date of experience: January 3, 2025
Found what I was looking for quickly.
Price was reasonable and shipped quickly.
The gift recipient thought it was beautiful.
Searching for a specific length and type of necklace for a gift
Date of experience: January 1, 2025
I am totally satisfied and happy that I purchased this necklace. Always pleased
With all jewelry from Ross Simons Jewelers.
Date of experience: December 12, 2024
Backing on post earrings did not work. Impossible to get back off. Had to send back for replacement.
Good
Date of experience: December 29, 2024
Shopping experience is great but quality of diamonds very poor love the design but diamonds are not clear at all
Date of experience: December 24, 2024
In the end I had to pay extra 20.95 to get it by Christmas. I was shocked by the sum I had to pay for it to arrive by Christmas
Only place I could find the item I liked
Date of experience: January 2, 2025
Convenient, large selection, and prompt delivery. I have purchased a ring, bracelet, and a necklace and pleased with each piece.
Date of experience: December 31, 2024
Easy and convenient! Prices are reasonable and I love the ring I purchased!
Date of experience: November 12, 2024
I ordered a birthday present only a few days before Christmas. I was pleasantly surprised that the order made it before Christmas. Kudos!
Date of experience: December 31, 2024
Thank you for you coming to church tomorrow morning and will reschedule tomorrow at noon time to get the angels out to you and your family in the lord of
I like the jewelry
Date of experience: November 23, 2024
I ordered a gold ring with many small green stones about six months ago. I wore it only occasionally. One of the stones has now fallen out so the ring isn't pretty any more.
My husband chose a gift from your catalog.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 14, 2024
The service of this company is excellent. The products are described adequately with updates on expected date of delivery.
Date of experience: December 26, 2024
I wasn't impressed with the overall quality of the bracelet considering the price I paid I previously purchased necklaces from the same line and I did like them
Date of experience: December 8, 2024
My previous experience was the fun of ordering a gift for a dear friend. The gift arrived very quickly and will be a wonderful surprise for my friend.
Looking through the lovey designs and colors how could I not choose Ross-Simons today!
Date of experience: November 23, 2024
The information provided to assist with ordering is very helpful. I can hardly wait for the gift I ordered!
Beautiful jewelry!
Date of experience: November 12, 2024
Anything from Ross-Simon's is a winner! The craftsmanship and quality of their pieces are outstanding. I am very pleased with my purchases!
Date of experience: January 2, 2025
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret to learn of the issue you had with a ring you received. Please reach out to our customer service team. Our team can be reached 24 hours a day, 7 days a week at 800-835-0919. A private message has been sent.