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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7511

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
113
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48,308 reviews

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Reviews (8,862)

Rating

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (121) customer service (463) quality products (110) christmas gift (98) sterling silver (102) ross simons (1121) post office (17)
Thumbnail of user charlenej116
Wisconsin
1 review
0 helpful votes
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July 20th, 2022
Verified purchase
• Updated review

Good pricing. Ring was beautiful. As described shipping very fast. Would recommend this website for jewelry in the future.

Reason I chose this business:

Was searching for a particular ring online. Found it on your site.

Quality

Date of experience: July 20, 2022

Good pricing
July 12th, 2022
Verified site experience
• Previous review

Date of experience: July 12, 2022

Thumbnail of user chellec14
Illinois
1 review
1 helpful vote
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July 31st, 2023
Verified purchase

Skimpy ring
Barely fits, not true to size
I cancelled the rest of my orders

Quality

Date of experience: July 31, 2023

Thumbnail of user reneeb841
Michigan
2 reviews
0 helpful votes
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January 21st, 2023
Verified purchase

Very easy to use website, earrings came fast.They were as described.

Reason I chose this business:

Had the earrings that I was after

Quality

Date of experience: January 21, 2023

Thumbnail of user michelet346
New York
2 reviews
1 helpful vote
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July 30th, 2023
Verified purchase

Good service from order to receiving. Love the necklace, Beautiful

Quality

Date of experience: July 30, 2023

Thumbnail of user kathrynn101
South Carolina
1 review
1 helpful vote
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July 30th, 2023
Verified purchase

Ruby necklace and 2 rings, fabulous! Exactly as pictured

Quality

Date of experience: July 30, 2023

Thumbnail of user barbaraw2349
Connecticut
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Can't wait to revive this. Just what I was looking for

Reason I chose this business:

Searched for this item

Quality

Date of experience: January 20, 2023

Thumbnail of user karenb4513
Missouri
2 reviews
3 helpful votes
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July 29th, 2023
Verified purchase
• Updated review

I have never had any unfortunate experiences with Ross-Simons. They are a great jewelry store!

Reason I chose this business:

I have shopped with them before and have always been happy with my purchases.

Quality

Date of experience: July 29, 2023

Cladaugh Ring and Sterling Silver Bracelet
April 12th, 2023
Verified purchase
• Previous review

I am very happy with my ring and bracelet. They are both beautiful and I am enjoying wearing them. Thank you.

Reason I chose this business:

Reputable company. Have ordered from you before and have always found everything to be of good quality. I particularly love your vintage estate jewelry. Just wish I could afford it

Quality

Date of experience: April 12, 2023

Thumbnail of user barryb621
California
2 reviews
0 helpful votes
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May 29th, 2022
Verified purchase

Ok but very hard to read because too much writing.
When you check out it should be cleaner appearing..

Quality

Date of experience: April 29, 2022

Thumbnail of user lisap3000
Florida
1 review
1 helpful vote
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June 3rd, 2023
Verified purchase

I love my vintage pieces and the price was reasonable

I was given an option to return my pieces where in an auction don’t have this option if you don’t like the piece

Reason I chose this business:

Good reputation and excellent customer service

Service
Quality

Date of experience: June 3, 2023

Thumbnail of user nancyf1803
Florida
1 review
1 helpful vote
  • Send Message
June 2nd, 2023
Verified purchase

Great service. The product wad described exactly a I hoped it was. Thanks

Wonderful;

Reason I chose this business:

Great selection

Service
Quality

Date of experience: June 2, 2023

Thumbnail of user merrileep5
California
1 review
1 helpful vote
  • Send Message
May 1st, 2023
Verified purchase

Great customer service. Kind and efficient representative over the phone.

Rep was knowledgeable, friendly and helpful.

Reason I chose this business:

Loved the design and quality for the price.

Service
Quality

Date of experience: May 1, 2023

Thumbnail of user marias2277
California
2 reviews
1 helpful vote
  • Send Message
May 4th, 2023
Verified purchase

It was great. I did not have any problem at all. Thank you

Reason I chose this business:

It because, I have already bought some products from your company before, and I like them.

Quality

Date of experience: May 4, 2023

Thumbnail of user marciaw259
North Carolina
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Ordering was quick and easy. Received the order very quickly.

Reason I chose this business:

Have purchased items before

Quality

Date of experience: January 22, 2023

Thumbnail of user shawnau6
Ohio
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase

Ordered the London Blue Topaz earrings, they are stunning! Will definitely be ordering again.

Quality

Date of experience: January 22, 2023

Thumbnail of user cynthiad1090
Ohio
5 reviews
0 helpful votes
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January 22nd, 2023
Verified purchase

Wonderful and why so many characters to enter. I did receive

Reason I chose this business:

Past experience

Quality

Date of experience: January 22, 2023

Thumbnail of user shelleys418
Florida
1 review
0 helpful votes
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January 22nd, 2023
Verified purchase
• Updated review

Variety that's available & ability to narrow search.

Reason I chose this business:

This is the only site I trust for jewelry.

Quality

Date of experience: January 22, 2023

I've never had any issues when ordering & have always...
January 2nd, 2023
Verified site experience
• Previous review

I've never had any issues when ordering & have always liked the pieces I've purchased.

Reason I chose this business:

I've bought several pieces from RS & have always been happy with the product.

Date of experience: January 2, 2023

Thumbnail of user charlotteb877
New York
1 review
1 helpful vote
  • Send Message
March 31st, 2023
Verified purchase

My shopping experience was very good would do it again

Quality

Date of experience: March 31, 2023

Thumbnail of user judyp797
New York
1 review
1 helpful vote
  • Send Message
March 22nd, 2023
Verified purchase

Very easy to order and wonderful selections. Affordable prices.Graduation

Reason I chose this business:

Add in Yankee magazine

Quality

Date of experience: March 22, 2023

Thumbnail of user susanj2062
Arkansas
1 review
0 helpful votes
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March 10th, 2023
Verified purchase

All went well. Item was as described. Shipping timely.

Reason I chose this business:

Satisfied with previous purchases.

Quality

Date of experience: March 10, 2023

Thumbnail of user marym6558
California
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

Earrings were beautiful but too small for my taste. Will pass them on as a gift

Reason I chose this business:

Found earrings l liked

Quality

Date of experience: January 25, 2023

Thumbnail of user sandrah2202
Georgia
1 review
0 helpful votes
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January 25th, 2023
Verified purchase

I have always received great service from Ross Simons. Love the magnetic gold clasps.

Reason I chose this business:

They had wahat I wanted at a reasonable price.

Quality

Date of experience: January 25, 2023

Thumbnail of user susanb5628
New York
1 review
1 helpful vote
  • Send Message
August 2nd, 2023
Verified purchase

So easy to order. Came fast. Beautiful earrings, just as described.

Reason I chose this business:

Found earrings I wanted

Quality

Date of experience: August 2, 2023

Thumbnail of user norao47
Texas
2 reviews
0 helpful votes
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June 1st, 2022
Verified purchase

Navigating this website was extremely easy. The items were well-made, beautiful and promptly delivered.

Reason I chose this business:

Ross-Simons had the most elegant jewelry boxes advertised.

Quality

Date of experience: June 1, 2022

Thumbnail of user kellyr1325
New York
1 review
1 helpful vote
  • Send Message
August 2nd, 2023
Verified purchase

Beautiful product. I just wish the petals didn't curve inward as much.

Quality

Date of experience: August 2, 2023

Thumbnail of user ac1099
New Hampshire
1 review
0 helpful votes
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January 28th, 2023
Verified purchase

Great product for travel. Better than any alternatives at department stores.

Reason I chose this business:

Reliability over time. Past positive experience. Convenience.

Quality

Date of experience: January 28, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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