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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,862 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    930
  • Shipping
    47
  • Quality
    7511

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.8%
Positive
3,464
Neutral
155
Negative
113
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48,308 reviews

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How would you rate Ross-Simons?

Reviews (8,862)

Rating

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (121) customer service (463) quality products (110) christmas gift (98) sterling silver (102) ross simons (1121) post office (17)
Thumbnail of user delphinan
Ohio
2 reviews
0 helpful votes
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May 2nd, 2022
Verified purchase

It's hard to find reasonably priced quality jewelry in much smaller sizes. Ross Simmons offers more choice.

Reason I chose this business:

The major outlet stores were sold out of the already difficult to find size 5 rings. I found this store through Walmart & this store had more choices in my size.

Quality

Date of experience: May 2, 2022

Thumbnail of user cynthial1516
New Jersey
1 review
0 helpful votes
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January 27th, 2023
Verified purchase

My studs came fast. I love everything about them. Very secure. They look so real. Thank you

Reason I chose this business:

Due to all the excellent reviews

Quality

Date of experience: January 27, 2023

Thumbnail of user sharonc2564
Pennsylvania
1 review
1 helpful vote
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June 5th, 2023
Verified purchase

Ring is as advertised. Good price for quality of item.

Reason I chose this business:

Price and quick shipping

Quality

Date of experience: June 5, 2023

Thumbnail of user robertm7621
Delaware
1 review
0 helpful votes
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January 29th, 2023
Verified purchase

Easy transaction with hopefully excellent shipping

Service
Quality

Date of experience: January 29, 2023

Thumbnail of user kristinar168
Virginia
2 reviews
1 helpful vote
  • Send Message
January 26th, 2023
Verified purchase

Very easy to place order and have it sent as a gift.

Reason I chose this business:

The quality of their products are outstanding.

Quality

Date of experience: January 26, 2023

Thumbnail of user jerie25
District of Columbia
1 review
0 helpful votes
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April 11th, 2023
Verified purchase

Shipping is not great. The products arrived in fine shape. It took 10 days to travel.

Reason I chose this business:

Like the selection.

Quality

Date of experience: April 11, 2023

Thumbnail of user joano350
California
1 review
2 helpful votes
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May 14th, 2023
Verified purchase
• Updated review

Easy to use site and delivery was prompt No issues

Reason I chose this business:

Used before Happy

* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: April 14, 2023

Easy to use site
April 2nd, 2023
Verified site experience
• Previous review
Reason I chose this business:

Used before Happy

Date of experience: April 2, 2023

Thumbnail of user deborahr1542
Massachusetts
1 review
2 helpful votes
  • Send Message
October 25th, 2023
Verified purchase
• Updated review

Just disappointed in size of stone. It looked much bigger on models tiny hands.

Reason I chose this business:

Have purchased from you in the past.

* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: September 25, 2023

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. This information can be found under Product Details. If for any reason you are not 100% satisfied with your purchase the piece can be returned within the 30-day return period. Returns are easy to set up online and our team can be reached 24 hours a day, 7 days a week at (800) 835-0919 for assistance. We appreciate your feedback.

Great buy!
May 4th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Shopped here before.

Date of experience: May 4, 2022

Thumbnail of user christinas1711
Tennessee
2 reviews
0 helpful votes
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September 24th, 2023
Verified purchase

I have bought several items before...exceptional quality.

Reason I chose this business:

Beautiful jewelry

Quality

Date of experience: September 24, 2023

Thumbnail of user christopherl1620
New York
1 review
0 helpful votes
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September 24th, 2023
Verified purchase

Easy purchase great product and price. Thanks you!

Reason I chose this business:

Previous customers

Quality

Date of experience: September 24, 2023

Thumbnail of user kareng2886
Illinois
1 review
0 helpful votes
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September 21st, 2023
Verified purchase

Try them you won't be disappointed...Saw on Facebook

Reason I chose this business:

Liked their products

Quality

Date of experience: September 21, 2023

Thumbnail of user liannes18
Florida
1 review
2 helpful votes
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August 9th, 2023
Verified purchase

Very easy. I saw the bracelet advertised and immediately wanted it for my daughter's birthday.

Reason I chose this business:

Past experience

Quality

Date of experience: August 9, 2023

Thumbnail of user erike130
California
1 review
2 helpful votes
  • Send Message
August 9th, 2023
Verified purchase

Great selections for the price, easy purchase process

Reason I chose this business:

Quality and price

Quality

Date of experience: August 9, 2023

Thumbnail of user rebeccat1366
Tennessee
1 review
2 helpful votes
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August 9th, 2023
Verified purchase

I absolutely loved this slider bracelet with paws on it!

Quality

Date of experience: August 9, 2023

Thumbnail of user williamc3208
North Carolina
2 reviews
2 helpful votes
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January 29th, 2023
Verified purchase

Great piece of jewelry and excellent experience! I will definitely use this site again!

Quality

Date of experience: January 29, 2023

Thumbnail of user ellynh8
California
1 review
1 helpful vote
  • Send Message
August 8th, 2023
Verified purchase

Great product, fast shipping looks exactly like advertised

Quality

Date of experience: August 8, 2023

Thumbnail of user patriciak2036
New York
1 review
3 helpful votes
  • Send Message
August 8th, 2023
Verified purchase
• Updated review

Your deals are incredible. Thank you for sending me this deal!

Reason I chose this business:

Because you sent me this deal!

Quality

Date of experience: August 8, 2023

Great jewelry quality
May 29th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Saw great sale

Date of experience: May 29, 2023

Thumbnail of user danak412
New York
1 review
2 helpful votes
  • Send Message
August 7th, 2023
Verified purchase

Timely delivery. Product as described. Very pleased.

Quality

Date of experience: August 7, 2023

Thumbnail of user sherib238
Rhode Island
1 review
0 helpful votes
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January 28th, 2023
Verified purchase
• Updated review

Easy to find what I wanted. Great selection and fast delivery.

Reason I chose this business:

Looking for a Valentine’s Day gift.

Quality

Date of experience: January 28, 2023

Great selection!
June 22nd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Good quality, low prices!

Date of experience: June 22, 2022

Easy shopping!
May 31st, 2022
Verified purchase
• Previous review

Great selection! I will definitely purchase more items in the future!

Reason I chose this business:

Looking for a Anniversary gift.

Quality

Date of experience: May 31, 2022

Beautiful!
May 2nd, 2022
Verified purchase
• Previous review

I'm very pleased with my purchase. The delivery was super fast!

Reason I chose this business:

Mother’s Day shopping

Quality

Date of experience: May 2, 2022

Thumbnail of user sandral2135
California
1 review
0 helpful votes
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September 6th, 2023
Verified purchase

You cancelled my order….I don't have 50 character reasons

* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: August 7, 2023

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

Thank you for order. Your order # I8340573 has not been cancelled. An email was sent to you on 8/3/23 to advise the Necklace is on backordered and currently expect delivery in the 3rd week of September. Your shipment will be completed shortly thereafter. A Private message was sent.

Thumbnail of user mariet548
New Jersey
1 review
0 helpful votes
  • Send Message
January 28th, 2023
Verified purchase

Beautiful chain for the price. Very pleased with this purchase.

Reason I chose this business:

On line search

Quality

Date of experience: January 28, 2023

Thumbnail of user maryd3620
New York
1 review
1 helpful vote
  • Send Message
August 7th, 2023
Verified purchase

Great, fast and prompt. Good quality. Always buy from here

Quality

Date of experience: August 7, 2023

Thumbnail of user kathleeno743
New Jersey
2 reviews
0 helpful votes
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June 4th, 2022
Verified purchase

I get lots of compliments on these pieces. The earrings and necklace perfectly compliment each other.

Quality

Date of experience: June 4, 2022

Thumbnail of user bryantc85
Delaware
1 review
2 helpful votes
  • Send Message
August 7th, 2023
Verified purchase

Lion chain pendant.
Great detail, brilliant shine perfect size

Reason I chose this business:

Price and shipping time

Quality

Date of experience: August 7, 2023

Thumbnail of user alicep526
Florida
1 review
0 helpful votes
  • Send Message
January 27th, 2023
Verified purchase

The order was processed and delivered promptly. Thank you

Quality

Date of experience: January 27, 2023

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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