Ross-Simons has a rating of 4.7 stars from 8,852 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
Clasp works great holds 3 chains. Keeps them from tangling and hangs straight around my neck.
I've bought other things from Ross Simons and found them to sell quality at a good price.
Date of experience: March 5, 2023
Easy ordering, timely delivery, and beautiful piece of jewelry that exceeded my expectations.
Great reputation.
Date of experience: September 2, 2023
I had a question about charges on card and when item was shipped. Immediate response from customer service.
See above
Past favorable purchases.
Date of experience: August 14, 2022
My mom absolutely loved her earrings, very unique and one of kind design! :)
Date of experience: August 30, 2023
I bought my mom's new dog a Pearl necklace! It's adorable and nicely made.
My mom just got a new puppy named Pearl. I wanted to get Pearl a Pearl necklace!
Date of experience: February 20, 2023
I wanted to use affirm, but it wasn't listed as an option after I was qualified
My mom just got a new puppy named Pearl. I wanted to get Pearl a Pearl necklace!
Date of experience: February 11, 2023
Have bought from your company before, beautiful jewelry and great quality! Always satisfied with my purchases!
Love your jewelry!
Date of experience: June 15, 2022
I'm a long time customer from Atlanta. I use to shop at the Phipps Plaza location. Always satisfied with Ross Simon.
Date of experience: May 10, 2022
The earrings are beautiful…but a little bit for me.
Date of experience: February 26, 2023
The pearls were larger than I anticipated. Still a lovely necklace.
Broad choices
Date of experience: February 22, 2023
Great product, beautiful jewelry I am loving it. Thank you
Great product
Date of experience: February 23, 2023
Love this company and their well organized website ‼
Best merchandise and ease of shopping!
Date of experience: February 22, 2023
I love both sets of earrings! They are beautiful and well made!
I’ve ordered from here before and like the purchases I’ve made before!
Date of experience: May 11, 2023
Excellent purchasing experience. Quick delivery. Customer service cordial and responsive. Comprehensive return process.
I contacted customer service to process the return of the article I purchased. Reason for return is that it didn't fit well. I am very satisfied with the quality and pricing and will be purchasing a different length that will be a better fit. Customer service was efficient, very helpful and friendly in generating a return approval code and providing mailing instructions.
Thanks.
Good quality and price.
Date of experience: August 23, 2022
I haven't had any problems with ordering from you guys.
It’s my go-to for beautiful jewelry.
Date of experience: March 14, 2023
Great experience included the option for using multiple cards.
Date of experience: September 13, 2023
As I have mentioned previously, Ross-Simone offers a large selection of choices. Shopping via the internet is comfortable for me.
Their reputation
Date of experience: December 13, 2022
Great experience, but product much smaller than expected!
Date of experience: September 3, 2023
Excellent. Arrived on time for the Birthday. Thank You
Love your jewelry.
Date of experience: February 24, 2023
Have shopped at Ross-Simons for years, always a pleasure
Anniversay gift
Date of experience: February 23, 2023
Great experience. Beautiful necklace. Love the. 30 white topaz is a nice touch. Have bought jewelry from this company before. Satisfied customer.
I've bought from you before and was happy with my purchase. I was looking for a specific piece and Ross-Simons had it.
Date of experience: June 17, 2022
Very happy and satisfied nice doing business with you all I am thinking about purchasing another bracelet in a different color
I don't know just looking around
Date of experience: June 16, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
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