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    Ross-Simons

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Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,836 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    927
  • Shipping
    47
  • Quality
    7486

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.9%
Positive
3,443
Neutral
153
Negative
111
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48,237 reviews

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Reviews (8,836)

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (120) customer service (463) quality products (109) christmas gift (98) sterling silver (102) ross simons (1118) post office (17)
Thumbnail of user rosemaryb252
Tennessee
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Quality at a good price... the earrings are as beautiful as I had hoped them to be

Reason I chose this business:

Previous experience shopping at Ross-Simons

Reason I chose this product:

Just what I wanted!

Quality

Date of experience: May 9, 2022

Thumbnail of user daniels3150
New York
1 review
0 helpful votes
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May 9th, 2022
Verified purchase

Our purchase was delivered timely and was a big hit for the Mother's day holiday - thank you

Quality

Date of experience: May 9, 2022

Thumbnail of user trangp19
New Jersey
1 review
0 helpful votes
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June 13th, 2022
Verified purchase

I am satisfied with the my purchase and I received it quickly, before estimated time. Thank you

Reason I chose this business:

Ross-Simons has very nice design items.

Quality

Date of experience: June 13, 2022

Thumbnail of user lynned163
Florida
1 review
0 helpful votes
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June 8th, 2022
Verified purchase

Jewelry didn't arrive by Mother's Day as stated so event was a bit of a let down!

Quality

Date of experience: May 9, 2022

Thumbnail of user patriciat1628
Florida
1 review
0 helpful votes
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June 16th, 2022
Verified purchase

I ordered on behalf of my dad and we are pleased with the jewelry that we received.

Reason I chose this business:

The quality and choices available are extensive

Quality

Date of experience: June 16, 2022

Thumbnail of user lisaw2495
Alabama
2 reviews
0 helpful votes
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May 12th, 2022
Verified purchase

I ordered two bracelets. They are both beautiful.
I cannot wait to give them as birthday gifts.

Reason I chose this business:

Ordering was easy, shipping was fast and bracelets appear to be good quality and are beautiful.

Reason I chose this product:

I needed a real emerald for a birthday gift.

Quality

Date of experience: May 12, 2022

Thumbnail of user allisong271
Florida
1 review
0 helpful votes
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July 6th, 2022
Verified purchase

RECEIVED FIRST PART OF THE ORDER 2ND PART WILL BE SENT BY 7/8/22 VERY PLEASED WITH EARRINGS LOVE YOUR STORE

Quality

Date of experience: July 6, 2022

Thumbnail of user catherineg742
North Carolina
1 review
0 helpful votes
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December 22nd, 2022
Verified purchase

I have been buying from Ross Simons for several years and I am always pleased with the quality of the jewelry and the service I receive.

Reason I chose this business:

Great selection and great prices.

Quality

Date of experience: December 22, 2022

Thumbnail of user lucym382
Virginia
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

Ross Simons is ALWAYS a delight to shop! Service, web-site everything is easy, concise and I use it often and have for YEARS!

Quality

Date of experience: July 21, 2022

Thumbnail of user maryannek34
Arizona
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

I'm very happy with the gold necklace I ordered. Best quality for the price. Thank you!

Reason I chose this business:

Because it was the highest quality gold chain I could find in the right length.

Quality

Date of experience: June 25, 2022

Thumbnail of user sandih81
Texas
1 review
0 helpful votes
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May 16th, 2022
Verified purchase

I've been a Ross-Simons customer for many, many years. Always pleased with the price & quality.

Reason I chose this business:

I still get the catalogs.

Reason I chose this product:

To replace a similar lost earring

Quality

Date of experience: May 16, 2022

Thumbnail of user lucias66
Maryland
2 reviews
0 helpful votes
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December 28th, 2022
Verified purchase

Arrived on time and just as described. They are a gift and the recipient loved it

Reason I chose this business:

Previous customer

Quality

Date of experience: December 28, 2022

Thumbnail of user lurag1
Alabama
2 reviews
0 helpful votes
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July 2nd, 2022
Verified purchase

So many great choices. It's hard to decide what to pick. Very good prices and sales.

Reason I chose this business:

My family has always shopped Ross-Simons.

Quality

Date of experience: July 2, 2022

Thumbnail of user johnm10077
South Carolina
1 review
0 helpful votes
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July 1st, 2022
Verified purchase

Easy online purchase
Just what she wanted
Delivered when said it was going to be delivered

Reason I chose this business:

My wife chose an item that she wanted so I got it for her.
Good prices for quality jewelry

Quality

Date of experience: July 1, 2022

Thumbnail of user annan827
Canada
1 review
2 helpful votes
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October 19th, 2022
Verified purchase

Beautiful than in the picture, got it from my boyfriend, I am very happy with it.

Quality

Date of experience: October 19, 2022

Thumbnail of user lauriek310
Florida
1 review
1 helpful vote
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September 26th, 2022
Verified purchase

Overall all was fine. One ring was much smaller stones than what appeared in the picture.

Reason I chose this business:

Prices & quality

Quality

Date of experience: September 26, 2022

Thumbnail of user lauriet227
Texas
1 review
0 helpful votes
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May 20th, 2022
Verified purchase
• Updated review

Easy process finding just the right gift for that special person. Great options for all tastes

Reason I chose this business:

Particular item for a gift

Reason I chose this product:

The fleur de lis is part of my granddaughter's new school logo. The fleur de lis necklace was delicate and nicely detailed for a young girl.

Quality

Date of experience: May 20, 2022

Easy process
May 13th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Particular item for a gift

Date of experience: May 13, 2022

Thumbnail of user oliviab167
Illinois
1 review
0 helpful votes
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May 26th, 2022
Verified purchase

I've purchased several pieces of jewelry and have always been happy with the quality and price.

Quality

Date of experience: May 26, 2022

Thumbnail of user cynthiaw1896
Alabama
1 review
0 helpful votes
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December 20th, 2022
Verified purchase

So good I keep coming back. There is a great selection and the jewelry is beautiful.

Reason I chose this business:

Usually, I can find what I want.

Quality

Date of experience: December 20, 2022

Thumbnail of user henryd282
Texas
1 review
0 helpful votes
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May 25th, 2022
Verified purchase

Great products at a good price. No problems what so ever. Good service. Keep it up.

Quality

Date of experience: May 25, 2022

Thumbnail of user maryamk31
New York
1 review
0 helpful votes
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April 23rd, 2022
Verified purchase

Good experience as a first time shopper here. Products look great and price was good too.

Reason I chose this business:

Price point

Quality

Date of experience: April 23, 2022

Thumbnail of user jamesa2662
Indiana
1 review
0 helpful votes
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July 17th, 2022
Verified purchase

Great shopping experience on line and the earrings are amazing. I am shopping at Ross-Simons again

Reason I chose this business:

I found a good selection and a great price

Quality

Date of experience: July 17, 2022

Thumbnail of user cynthiaw1744
Massachusetts
1 review
0 helpful votes
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July 18th, 2022
Verified purchase

I've purchased many things from R-S over the years for myself and for gifts. I'm loyal!

This was not for this purchase but for an issue at Christmastime. A package arrived tampered with and the earrings were missing from the box. The item was quickly replaced.

Reason I chose this business:

Selection, quality. Price.

Service
Quality

Date of experience: July 18, 2022

Thumbnail of user rhondag383
Florida
1 review
0 helpful votes
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July 16th, 2022
Verified purchase

Just perfect. Nice size. I'm sure I'm going to enjoy these earrings for a long time

Quality

Date of experience: July 16, 2022

Thumbnail of user gregt356
Virginia
1 review
0 helpful votes
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June 28th, 2022
Verified purchase

Who decided that a daily barrage of emails would be received as a favorable customer experience?

Quality

Date of experience: May 29, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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