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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 8,835 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    927
  • Shipping
    47
  • Quality
    7485

Proactively asks for customer feedback

This company responds to reviews on average within 6 days

Positive reviews (last 12 months): 92.9%
Positive
3,442
Neutral
153
Negative
111
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48,237 reviews

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How would you rate Ross-Simons?

Reviews (8,835)

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Reviews that mention popular keywords

shopping experience (148) quality jewelry (120) customer service (463) quality products (109) christmas gift (98) sterling silver (102) ross simons (1118) post office (17)
Thumbnail of user johns8991
Massachusetts
2 reviews
0 helpful votes
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May 30th, 2022
Verified purchase

Easy enough to navigate... The ads are clear and the products have a good quality feel.

Reason I chose this business:

To match existing jewelry

Quality

Date of experience: May 30, 2022

Thumbnail of user lesliec716
Connecticut
1 review
0 helpful votes
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July 23rd, 2022
Verified purchase

I ordered earrings for my Granddaughters and they are great. They came within a few days

Reason I chose this business:

I saw the earrings and thought they would make a great Christmas gift.

Quality

Date of experience: July 23, 2022

Thumbnail of user christineg1409
Alabama
1 review
0 helpful votes
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July 21st, 2022
Verified purchase

This is my first order. Product is beautiful and I received it in a timely manner.

Reason I chose this business:

They had the product I had been looking for.

Quality

Date of experience: July 21, 2022

Thumbnail of user millies59
South Carolina
1 review
0 helpful votes
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July 22nd, 2022
Verified purchase

All went great love the bracelet had one just like it for years and it broke

Quality

Date of experience: July 22, 2022

Thumbnail of user jod201
New York
1 review
0 helpful votes
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June 1st, 2022
Verified purchase

I'm a repeat customer and this Diamond and emerald ring lives up to their quality items

Quality

Date of experience: June 1, 2022

Thumbnail of user carols3204
South Carolina
1 review
0 helpful votes
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November 21st, 2022
Verified purchase

A little disappointed in the size of pendant. Thought it was larger. Will still wear it!

Reason I chose this business:

Facebook af

Quality

Date of experience: November 21, 2022

Thumbnail of user annmaried42
Massachusetts
2 reviews
0 helpful votes
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May 13th, 2022
Verified purchase

Great selection, good prices, user friendly friendly website a d timely delivery. I am very pleased

Reason I chose this business:

Saw an advertisement online.

Reason I chose this product:

Birthday present for my daughter.

Quality

Date of experience: May 13, 2022

Thumbnail of user kareng2256
Michigan
1 review
0 helpful votes
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July 26th, 2022
Verified purchase
Quality

Date of experience: July 26, 2022

Thumbnail of user beverleys70
Tennessee
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

SUPER STYLES, GREAT VALUE Fast and efficient service. Good quality items just as described and looks.

Reason I chose this business:

BECAUSE THEY ALWAYS HAVE SOMETHING UNIQUE AT A GOOD PRICE.

Quality

Date of experience: June 5, 2022

Thumbnail of user marks5079
Colorado
1 review
0 helpful votes
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June 3rd, 2022
Verified purchase

This is my 5th purchase, and I am very satisfied with the quality of the products.

Reason I chose this business:

Seems like they have a unique variety of products at reasonable prices. My wife really likes all of them.

Quality

Date of experience: June 3, 2022

Thumbnail of user kinnalij
Texas
1 review
0 helpful votes
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July 30th, 2022
Verified purchase
• Updated review

I found what I was looking for and its always fun to browse the website. Thanks

Reason I chose this business:

Prices and available items.

Quality

Date of experience: July 30, 2022

Ross Simons offer a variety of Jewerly options to pick...
May 12th, 2022
Verified site experience
• Previous review

Ross Simons offer a variety of Jewerly options to pick from. Makes my online shopping experience easy.

Date of experience: May 12, 2022

Thumbnail of user maryw3133
California
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Website was easy to chose. The diamond bracelet I purchased was received in a timely manner.

Reason I chose this business:

Had never shopped with Ross-Simons. Wanted to give them a try.

Quality

Date of experience: July 30, 2022

Thumbnail of user epic1
Texas
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Like to buy jewelry from Ross -Simons, have a lot kind of good style jewelry here.

Reason I chose this business:

Good choice

Quality

Date of experience: June 6, 2022

Thumbnail of user eloisas13
Connecticut
1 review
0 helpful votes
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June 6th, 2022
Verified purchase

Good quality for the price. I love the magnetic lock. Very convenient and quick to wear

Reason I chose this business:

Price and quality

Quality

Date of experience: June 6, 2022

Thumbnail of user sandrab2844
Wisconsin
1 review
0 helpful votes
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May 7th, 2022
Verified purchase

The pearls are gorgeous! They will go with everything and are a perfect size. Thank you!

Reason I chose this business:

Ross Simons has the greatest selection of jewelry online!

Reason I chose this product:

I like the size, style, and price.

Quality

Date of experience: May 7, 2022

Thumbnail of user deborahw1999
Louisiana
1 review
1 helpful vote
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August 8th, 2022
Verified purchase

Just to let you know... the ring was very tarnished... I had to polish it myself.

Quality

Date of experience: August 8, 2022

Thumbnail of user judithm971
Florida
1 review
1 helpful vote
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August 14th, 2022
Verified purchase

It was wonderful from start to finish! Excellent product and excellent service!
Thank you so much

Quality

Date of experience: August 14, 2022

Thumbnail of user rosak47
New Jersey
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

Bracelet came quickly and lovely. The website was user friendly and easy to place my order.

It was very helpful. Agent was very courteous too.

Reason I chose this business:

Had the item I was looking for at a good price.

Service
Quality

Date of experience: June 15, 2022

Thumbnail of user suzid16
California
1 review
0 helpful votes
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June 15th, 2022
Verified purchase

My wife was so excited when she received the piece. The quality is second to none!

Quality

Date of experience: June 15, 2022

Thumbnail of user kevinh2031
New York
1 review
0 helpful votes
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June 18th, 2022
Verified purchase

Great! No problems. I enjoyed the experience. Everything was exactly what I thought it would be.

Reason I chose this business:

I found them online.

Quality

Date of experience: June 18, 2022

Thumbnail of user guadalupea49
Arizona
2 reviews
0 helpful votes
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May 12th, 2022
Verified purchase

Nice! Easy to shop from home! I absolutely love this ring. So glad I purchased it

Service
Quality

Date of experience: May 12, 2022

Thumbnail of user carols3042
Texas
1 review
11 helpful votes
  • Send Message
August 25th, 2022
Verified purchase

Ross Simons always goes above and beyond to have beautiful jewelry and very good customer service.

Always very helpful!

Reason I chose this business:

I have been buying from Ross Simons for years.

Service
Quality

Date of experience: August 25, 2022

Thumbnail of user charlenem344
Massachusetts
1 review
0 helpful votes
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August 30th, 2022
Verified purchase

I had an easy time ordering my latest piece. I have been looking for quite sometime.

Reason I chose this business:

Catalog had what I wanted.

Quality

Date of experience: August 30, 2022

Thumbnail of user raymondb1937
California
1 review
0 helpful votes
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December 10th, 2024
Verified purchase

Easy Peasy!
Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx

Quality

Date of experience: December 10, 2024

Thumbnail of user timothyh2586
Arizona
1 review
0 helpful votes
  • Send Message
December 19th, 2024
Verified purchase

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Quality

Date of experience: December 9, 2024

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 6 days

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