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Ross-Simons has a rating of 4.7 stars from 8,819 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,175 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
I have purchased may items from Ross-Simon's and have been happy with all purchases.
Because you have good quality jewelery
Date of experience: July 23, 2022
It will take some time to get used to jewelry with gold over silver.
Have known this company for over 20 years, I believe.
Date of experience: July 19, 2022
Ordering was fast and easy. I am always satisfied with the items I order.
Date of experience: May 31, 2022
She has such a hard time with her necklaces. She loved the magnet clasp.
Date of experience: May 30, 2022
I was excited to receive my earrings about one week after I ordered them.
Items are always high quality.
Free shipping was nice.
Date of experience: July 27, 2022
Easy to use site... quality jewelry and good value as well as unique pieces
Love your jewelry... excellent value
Date of experience: June 3, 2022
Date of experience: June 2, 2022
Easy to order, received in a timely fashion, loved the look of the earrings.
Date of experience: May 5, 2022
The earrings are stunning. I am anxious to wear them to an upcoming event.
I’ve bought many items and have been very satisfied.
Date of experience: May 5, 2022
I loved the jewelry I picked out, it is even more beautiful in person.
Date of experience: June 8, 2022
Easy order, and customer service very helpful. Have ordered before, but never returned before.
Needed to return my order. Earrings were smaller than I thought.
Date of experience: June 8, 2022
Got the product quickly, but didn't like the bracelet, so I sent it back
I have shopped before and like the quality
Date of experience: August 9, 2022
Very good service. I had to send something back and had a wonderful experience
They were very quick to replace the item.
I chose them because i love everything I have ordered from them
Date of experience: June 9, 2022
Saw a ring, pushed add to cart, received it quickly and I love it.
Date of experience: June 9, 2022
They're cute and the perfect gift. Will definitely come to them in the future.
Budget reasons.
Date of experience: September 1, 2022
Good website with more than one image of product and clear visuals of jewelry.
Birthday gift.
Date of experience: March 29, 2022
Nice purchase but would of like catch a little bigger but I will adjust.
I’ve been ordering for years. Love what they offer.
Date of experience: August 9, 2022
I Buy from Ross Simons quite often. Jewelry is well made and well priced.
Good offers
Date of experience: June 12, 2022
Very happy with the starfish ring! Very pretty and arrived quickly. Easy shopping experience.
Liked items on their website.
Date of experience: December 5, 2022
The jewelry box was a slightly different color than the picture but still nice.
Date of experience: June 13, 2022
I wear a lot of gold and this bracelet is such a pretty piece.
Date of experience: June 15, 2022
Great offer and easy to navigate site. So many beautiful things to choose from.
Offer and price for Excellent quality
Date of experience: December 13, 2022
The piece is pretty but not as vibrant as it showed on your website.
I’ve been shopping for many years with Ross Simon
Date of experience: June 17, 2022
Love the beach and this necklace is a beautiful reminder of great beach moments!
Date of experience: August 22, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
