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Ross-Simons has a rating of 4.7 stars from 8,817 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,167 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
My experience with the company was good and the order was delivered in a timely fashion
Date of experience: August 9, 2022
Great selection. Easy to navigate. While they are lovely, they did not conform to usual Byzantine.
Have bought from you before
Date of experience: June 10, 2022
I love my new bracelet. I have ordered from Ross-SImon's before and have never been disappointed!
Because of the variety and good pricing
I love bracelets and wanted to add to my collection!
Date of experience: May 10, 2022
They are a lot smaller than the picture for the money.
Always use you. Even in RI
Date of experience: November 15, 2022
Easy, affordable great and easy to wear as a travel ring
Date of experience: May 28, 2022
Stunning turquoise ring! Perfect for the different turquoise necklaces currently owned.
Date of experience: October 19, 2022
Beautiful topaz color and the chain is just the right length.
Date of experience: June 22, 2022
So fast so easy! So pretty, just like the picture in the catalog. Matches a bracelet I was given.
Got the summer catalog.
Date of experience: June 26, 2022
Easy to order or return. Quick response to questions also. A
I love their jewelry!
Date of experience: June 25, 2022
The earring were exactly as advertised in the newspaper. Love them!
Date of experience: June 28, 2022
Very happy with my purchase! Will probably make another purchase again.
Return customer
Date of experience: June 27, 2022
I wish the items would have come in a box with an insert since I am giving the items as a gift
Date of experience: June 25, 2022
The order arrived promptly and the contents were in good condition.
I know that their products are of quality.
I like the animal print.
Date of experience: May 18, 2022
I received my purchase on time and just as I expected.
Have been very happy with Ross-Simons with purchases in the past.
Date of experience: December 28, 2022
Received item promptly and it is beautiful. Shopping is easy online.
I shop a lot from Ross Simons. As soon as I see the box I know it will be something I like. Their jewelry is different.
Date of experience: June 29, 2022
Ordering process was easy and the item was delivered as promised.
Date of experience: June 28, 2022
I have been looking for a golf bangle bracelet for a Christmas gift for my wife.
It is perfect.
Have purchased from them in the past.
Date of experience: December 10, 2022
Love it! Everything is so nice! Thank you so very much
Date of experience: May 18, 2022
Great variety of goods and great prices, love shopping with you.
Date of experience: August 30, 2022
It was the perfect trinket for her and she loved it
I chose Ross Simons because I couldn't find it anywhere else.
Date of experience: July 10, 2022
Good overall products. Shipped on time and good condition. Boxed nicely.
Shopped with RS in the past with good experience.
Date of experience: July 11, 2022
Never disappointed in the quality of the jewelry or customer service.
My favorite place to shop and live the elegant bracelet I chose. I'm looking forward to receiving it.
Date of experience: July 8, 2022
Easy to order and delivered on time, great quality and color
Date of experience: May 20, 2022
Necklace ordered was okay, but experience with customer service not okay..
I placed the order before adding my coupon to get a discount on the price. Customer Service was of no help. I paid full price. Not happy at all with the way it was handled so will most likely not order again.
Was looking for a particular neclace.
Date of experience: July 14, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
