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Ross-Simons has a rating of 4.7 stars from 8,816 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,157 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
The earrings were smaller than what was shown in the photo.
Have purchased jewelry previously.
Date of experience: May 27, 2022
As always, delivery time is short and product is really beautiful!
Date of experience: May 27, 2022
Your sales make shopping irresistible & shopping online is so convenient.
I chose Ross-Simons because I've purchased from you in the past and it is always effortless.
Date of experience: May 30, 2022
Love the bracelet. Very good quality. Looks exactly like the picture
You have a good reputation
Date of experience: May 22, 2022
And the earrings don't have earrings back. Just a silicone post.
Like the 14 kt. White gold bracelet!
Date of experience: May 29, 2022
Really hoping the earrings are as lovely as they look online.
Was looking for my birthstone in large stud earrings and your site came up in the search. Yours had the largest studs I could find, which was what I was looking for.
Date of experience: April 30, 2022
VG Quick, easy, Vg del. Just what I was looking for
Date of experience: July 19, 2022
Love the quality of the jewelry and it is priced right!
Replacement of anklet.
Date of experience: June 1, 2022
I love the anklet I bought. I was looking for a new one and this one caught me eye.
Always wanted to try something from here.
Date of experience: July 25, 2022
Great way to wear multiple chains with one clasp to close.
Previous experiences with customer service and product selection and value pricing
Date of experience: October 27, 2022
Just what I was looking for! Delivery was fast! Love it!
Had what I was looking for!
Date of experience: July 24, 2022
It is beautiful! I love it! We had a great experience.
You had a plain cross without diamonds.
Date of experience: June 1, 2022
Lovely earrings and bracelet and I received everything in perfect condition.
Date of experience: August 31, 2022
Just as described lightweight can wear everyday! Just the right size!
Date of experience: July 28, 2022
My first purchase from RS. Very happy with my new rings.
A friend told me about Ross S some time ago but this new line was what caught my interest.
Date of experience: July 29, 2022
I wish the necklace came in a nice looking gift box. But the piece itself is very very nice!
Price
Quality
Uniqueness
Date of experience: July 28, 2022
The experience was fine. The chain is just not substantial enough.
Date of experience: August 1, 2022
Oder arrived beautifully, I am enjoying the jewelry as I speak.
Date of experience: July 29, 2022
I always have a great experience when I order with you.
Date of experience: May 5, 2022
I love the ring that I received and it fits perfect.
Quality looks great.
Date of experience: May 4, 2022
Is a pleasure to shop in Ross -Simons, everything is gorgeous
Date of experience: June 8, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
