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Ross-Simons has a rating of 4.7 stars from 8,815 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,140 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Great! Very easy to navigate site. Fast shipping, great packaging
Item I liked!
Date of experience: May 22, 2022
Received the necklace and was very pleased! The cat pendant and diamond are beautiful.
The product and the Facebook advertising
Date of experience: December 17, 2022
Always a quality product and service! I highly recommend their products and customer service.
Product and price
Date of experience: December 22, 2022
Ordering and delivery fast. Quality and price of bracelet satisfactory
Previous customer
Date of experience: June 25, 2022
I love the set of three earrings I recently received.
Previous purchases
Date of experience: June 28, 2022
Sorry -- not in the habit of participating in surveys *************
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Date of experience: June 26, 2022
I love the quality of the earrings. I have received many compliments on them.
Date of experience: June 28, 2022
Very fast and easy to place my order and delivery time was very reasonable
Good selection at good value
Date of experience: December 7, 2022
Very happy with this bracelet. Received my order very quickly.
Had the item I was looking for at the right price!
Date of experience: June 30, 2022
So far so good. I'm glad I made the choice to pick the bracelet that I did I love it!
Date of experience: July 6, 2022
Easy ordering. Good quality. Quick delivery. Good choices in catalog.
I like their products
Date of experience: July 4, 2022
Every thing went very well. Will order something very soon.
Price and quality
Date of experience: July 6, 2022
Very simple, explicit, and easy to use. Jewelry is very stylish, affordable, and classy.
Very good merchandise and affordable.
Date of experience: July 7, 2022
Easy to order coupons applied instantly, gorgeous bracelet. Easy to put on.
Good quality
Lookin for a quality jewelry piece without paying a fortune
Date of experience: July 11, 2022
Great service and wonderful quality and the recipient loved it!
I have been a customer over the last 30 years
Date of experience: July 11, 2022
The bracelet is light in weight and was not represented well in the picture.
Date of experience: May 26, 2022
My delivery was on time and I was notified promptly.
Good jewelry at great prices
It was a gift for my birthday
Date of experience: May 20, 2022
Distinct quality piece. Appreciate the follow up regarding the package to ensure the receipt.
Date of experience: May 25, 2022
The jewelry is good quality and delivery is very quick.
I saw an advertisement and checked out their website.
Date of experience: July 13, 2022
I'm pretty satisfied with my purchase it looks as good as it is advertised
My mom saw the set in a magazine and I've bought from Ross and Simon's before.
Date of experience: November 13, 2022
Ring is just as I hoped it would be! It was exactly as advertised.
Liked products
Date of experience: July 17, 2022
Liked products
Date of experience: July 9, 2022
Everything was great. The only snag was the rough edge on a ring received.
Date of experience: December 8, 2022
Easy to order great selection great prices. Love my bracelet
Great selection and prices
Date of experience: July 15, 2022
She orders through the catalog. She loves getting them. Okay
Love the jewelry style and selections and prices!
Date of experience: July 15, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
