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Ross-Simons has a rating of 4.7 stars from 8,815 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,140 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Received my necklace in a timely manner!
Love the necklace.
Loved the sunshine necklace--just what I wanted!
Date of experience: April 28, 2022
Thanks for your service my wife loved it is it what I asked for
You got what I needed
Date of experience: May 30, 2022
Know they were described as 1/2 " but the are very narrow as well- not as cute as the picture.
Used before
Date of experience: November 4, 2022
Great Great. Easy online access and sale price was competitive
Online access
Date of experience: July 20, 2022
Easy to order and easy to set up payment plan for absolutely gorgeous earrings!
Date of experience: July 20, 2022
The pearl necklace fits very well. Thank you very much!
Saw it in the catalog.
Date of experience: May 2, 2022
My items I ordered were exactly as I expected. Beautiful.
Good Quality and Price.
Date of experience: July 22, 2022
The service was quick and product is stunning. Excellent service.
Date of experience: July 28, 2022
So far you are handling the return so quickly. Excellent!
Speedy
Helpful
Amazing choice and good sale
Date of experience: July 28, 2022
I really enjoy the jewelry and specifically the affordable prices.
Requested a return. Waiting for my email.
Affordable prices and styling.
Date of experience: July 29, 2022
Check out process is straightforward. The shipping time is good.
The quality of the purchase. I specifically require nickel free jewelry.
Date of experience: June 2, 2022
Easy to follow the step by step directions for ordering
Great selection
Date of experience: May 6, 2022
Great selection!
Date of experience: May 3, 2022
Product as described, delivered promptly! As always, a pleasant experience.
Good products, reasonable prices, prompt service.
Date of experience: June 7, 2022
It was easy to place an order. The order was completed and shipped quickly.
I saw products on-line.
Date of experience: June 8, 2022
Love Ross and Simons! Quality merchandise and great customer service.
Great items to choose from.
Date of experience: May 6, 2022
I am always happy with the quality and fit. I also love the selection!
Date of experience: August 5, 2022
Cant wait too see my necklace! My first time ordering.
I looked up multi stone necklace and loved your choice and web site, Melissa
Date of experience: June 8, 2022
A great experience from item discovery, to ordering, to delivery
Date of experience: June 10, 2022
Quick and easy, the packages arrived on time and quickly
Value and beauty of the gifts
Date of experience: June 9, 2022
Very fast delivery. Good value
Good quality with thorough descriptions.
Date of experience: August 31, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
