- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ross-Simons has a rating of 4.7 stars from 8,907 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,439 reviews
I just bought several lovely pieces of jewelry as Christmas gifts for the girls and women in my family. They were all on sale and a bargain,and all were beautifully made earrings and necklaces. I know my relatives will be thrilled!
Product availability and prices.
Date of experience: October 23, 2024
Such pretty jewelry at bargain prices! I just did my Christmas shopping—easy/peasy!
I have been buying from Ross-Simon’s for many years. Your sales are wonderful!
Date of experience: October 14, 2024
What I wanted was on sale, and I had a $50 coupon.
Date of experience: September 26, 2024
Love the merchandise! Easy shopping! Great prices!
Because Ross-Simon’s always has what I want— but if I don’t like it, I can always return it.
Date of experience: September 18, 2024
I have several pairs of their stuff. Quality is good but they are always much smaller than appear... just know that
Date of experience: December 25, 2024
I can always find something in the price range I want to be in. Ordering is easy, delivery is quick.
Date of experience: December 23, 2024
Quick and easy. Good prices
Used R-S before with great results
Date of experience: May 1, 2024
Variety of merchandise and availability
Date of experience: May 4, 2022
Current order- The price shown for size 16 was $103.55 plus tax when it was placed in the cart it changed to $109.00 plus tax. I felt deceived and disappointed in Ross-Simons.
My wife liked the pearls, however, it should come with a larger more manageable hook clasp.
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: November 19, 2024
Quick & easy. Looking forward to good quality.
Doing business for years.
Date of experience: June 25, 2024
Quick and easy-hopefully it will arrive in time for Christmas.
Returning customer.
Date of experience: December 1, 2022
I was extremely disappointed in my purchase. You need a magnifying glass to see the details in the ring. I should have sent it back.
Date of experience: December 17, 2024
My wife us a French princess
Date of experience: December 7, 2024
The pendant arrived fast! Wonderful quality! Packaged beautifully. I wear it everyday! Wish the popcorn chain was a 22"
Date of experience: December 3, 2024
There is no place to use a coupon code if you go straight to PayPal" It is difficult to figure out how to use the code. You have to back out of PayPal and start again.
I buy for you often.
Date of experience: November 24, 2024
Very disappointed with the necklace. I realize it is "petite" but if the chain was any thinner it wouldn't exist.
Date of experience: December 29, 2024
We always hope that you love the item you receive, but we know things can look and feel different in person, so we offer 30-day returns to make shopping from home easier. If for any reason you are not 100% satisfied with your purchase the piece can be returned within 30-days of receipt. Returns can be set up online and our team can be reached 24 hours a day, 7 days a week for assistance at (800) 835-0919.
I love Ross-Simons jewelry. I have purchased several items, and have been pleased with both quality and price. I will continue to purchase from Ross-Simons.
Date of experience: November 20, 2024
Beautiful ring. Exactly as shown. Wish you offered 1/2 sizes as it is a little bit big. Other than that I am very pleased with my new ring.
Date of experience: December 2, 2024
Great. Beautiful merchandise.
Emailed promotion
Date of experience: October 11, 2024
Beautiful ring. I am very please with my purchase. Looks genuine.
Date of experience: October 1, 2024
R-S said delivery would be 12/24 but it was 12/26.
The tennis necklace is beautiful and much appreciated.
Date of experience: December 24, 2024
I love my new flat backed earrings. They are as classic looking as I thought they would be and extremely comfortable. I wear them 24/7. Perfect!
Looking for flat backed earrings.
Date of experience: December 20, 2024
The earrings are just as they were pictured on the website! They are even more impressive in person! I have been wearing them since I first got them. Very happy with the quality and design!
Date of experience: November 17, 2024
That would be quite a list. I am happy with all my purchases which is why I keep buying your products for various occasions.
Because I got a Christmas request for this particular item.
Date of experience: December 1, 2024
I ordered the item I wanted and received it. I don't know what else to tell you. And I like it very much; that is why I ordered it.
Date of experience: July 28, 2024
Because I saw a few things that I liked on your online advertisement.
Date of experience: April 29, 2023
As usual, the ordering and receiving process came off without a hitch. I saw the necklace in your catalogue and thought it very good value for the price so I placed the order and only a few days later, it was delivered. And it is a great piece of jewelry. I am giving it to my sister-in-law. She loves turquoise.
Because that is where I buy all of my jewelry. I rarely have a problem and when I do, I call and my problem is solved immediately by very nice and professional people.
Because it was lovely. The combination pearl/turquoise is very elegant, in my opinion. I'm very fond of simple necklaces like this one, with small beads. I have ordered quite a few of them over the years and I wear them with pleasure.
Date of experience: May 8, 2022
It was last minute and I had to pay for expedited delivery. Nevertheless I was pleased with the ease of using the website.
Date of experience: December 19, 2024
The Mother of Pearl pendant is gorgeous, not sure why the pearls are on the backside but guess it's to mimic a real oyster shell. What ever the reason, it is really lovely. So glad I decided to buy it after looking at it for a few weeks.
Date of experience: October 22, 2024
So glad to learn that you love the Mother-of-Pearl pendant! You are right, the pearls are on the inside of the shell, to mimic where they would be in realty. Thank you for shopping with us!
An item I ordered was briefly out of stock, but replenished quickly and received right away with no delay.
Date of experience: December 23, 2024
PayPal didn't work at checkout. Necklace looks great! Earrings look smaller than expected but are high quality.
Date of experience: December 23, 2024
I have ordered 2 items previously and have been so happy with the products, price and service. Just ordered again and can't wait to receive my new ring.
Pictures of items on my phone.
Date of experience: November 17, 2024
Easy experience. I can't comment on the item's quality as I had it wrapped as a Christmas gift so I will not know until then.
Date of experience: December 15, 2024
I was so excited to find the earrings and necklace that match a ring I have had for years! I love having a complete set!
Date of experience: December 15, 2024
Very happy with the earrings. The quality is beautiful and so are the stones. Was afraid they might be too big, but are a perfect size.
Date of experience: December 13, 2024
I have bought three pieces and all of them are stunning! So very happy I found Ross Simons. Beautiful jewelry, great prices, excellent quality!
Date of experience: November 30, 2024
You can see the diamonds, but I LOVE the design. Elegant and noticeable. Love it. I had 2nd doubts when ordering, but it exceeded my expectations.
Date of experience: January 2, 2025
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
If you ever have an issue when placing an order or have any questions regarding promotions or pricing, please reach out to our customer service team for assistance. Our team is available 24 hours a day, 7 days a week at (800) 835-0919. Our team has reviewed your order and a private message has been sent.