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Ross-Simons has a rating of 4.7 stars from 8,813 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,139 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Easy order placement and prompt service! Love the boxing and the little felt bag!
Great price!
Wanted a diamond look without the diamond price.
Date of experience: May 7, 2022
My experience was satisfactory and the ring was very nice.
I know they have a good reputation for a long time.
Date of experience: December 5, 2022
Love the lover know drop earrings! It was what it said on the description
Date of experience: August 18, 2022
I am very pleased with the product and the service
Inmediate and effective response
Products variety
Date of experience: August 19, 2022
Edges of the ring were kinda sharp and made wearing the ring pretty uncomfortable.
I thought the jewelry selection seemed good but there needs to be a wider selection of men’s jewelry and I don’t mean more wedding bands
Date of experience: August 18, 2022
Very easy to order and great looking jewelry and prices.
Told by a friend about your jewelry
Date of experience: August 25, 2022
I love the deals! My earrings look great. I love the modern style. Delivery was very fast.
Email notifications
Date of experience: October 9, 2022
One of the two stones is tarnished, unfortunately, but I like the unique design of the ring.
Unique design
Date of experience: July 8, 2022
Very good and speedy service. I was very pleased with the quality and appearance of the product.
Know the product and the company
Date of experience: July 23, 2022
Jewelry on the site was beautiful. Site was very easy to navigate. Item was even more impressive.
Popped up first
Date of experience: April 29, 2022
Picture was earrings of light blue and gold. What I received was dark blue and black! Ugh!
Date of experience: June 16, 2022
It was easy to find what I was looking for, and I was delivered very timely.
Had what I wanted
Date of experience: May 4, 2022
It was good. Please don't make me open up about my personal experience.
It was good.
Original unexpected designs
Date of experience: June 21, 2022
I love all of the products I have received from you. Great products and great service!
Great product options.
Date of experience: July 26, 2022
Easy selection. Easy checkout. The material is quality. The picture of our pet is very clear.
I received a catalog
Date of experience: July 27, 2022
Website is easy to use and the cruet is beautiful to look at and made well.
Have all the Italian ceramics that I love.
Date of experience: June 9, 2022
If I can do it anyone can. It's going to look awesome and I can wear it with anything...
I love the looks
Date of experience: March 11, 2022
I expected a more coral color than what I received. However, I love red so red coral is okay.
Prices are very good. Much better than Macy's.
Date of experience: June 13, 2022
Jewelry is lovely. Unique pieces. Quick delivery. I love the quality of the pieces I purchased.
Date of experience: March 29, 2022
Great, as always! Easy website to navigate. Great selections.
Quality and price.
Date of experience: June 20, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
