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Ross-Simons has a rating of 4.7 stars from 8,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,131 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Very happy with the quality and the customer service
Date of experience: June 19, 2022
Easy to use website. Good prices. Good customer service
Past customer
Date of experience: March 28, 2022
Very easy hopefully I love my necklace. Very easy to order fast delivery.
Date of experience: June 24, 2022
Fast turnaround. Great products, good prices. Always great service.
Great products.
Date of experience: June 22, 2022
Love the products, and the prices. The ring is exactly what. I expected
Date of experience: July 2, 2022
Web site was easy to navigate. Shipping was timely.
Quality and value.
Date of experience: May 27, 2022
Great shopping. Great experience, front just want I wanted
Ordered in past
Date of experience: July 14, 2022
Ring is beautiful. Diamonds are clean. Good looking ring
They had what I was looking for
Date of experience: July 15, 2022
Just what I wanted. And like my jewelry my friends like it too.
Because friends bought jewelry from them before.
Date of experience: July 14, 2022
So quick and efficient website. Fast and free delivery.
I have ordered from before.
Date of experience: October 18, 2022
Excellent product and service. Quick delivery and shipping/delivery notifications.
Wanted a pair of earrings on sale.
Date of experience: July 20, 2022
Beautiful ring! The. Blue stones are a nice accent with the gold ring.
Received an email
Date of experience: May 31, 2022
I was happy with everything I ordered. Good Quality!
I like the available options and design.
Date of experience: June 13, 2022
It was very quick and easy. I knew what I was looking for.
Date of experience: July 22, 2022
Necklace was exactly as advertised and was received quickly.
Date of experience: July 21, 2022
Pleasant as usual. Good selection, fast service. Good packaging.
It's my online jeweler
Date of experience: July 22, 2022
New to the site but pleased with how user friendly it is!
The site was extremely user friendly!
Special christening gift!
Date of experience: May 1, 2022
Quick and easy and my girlfriend absolutely loved it..
Date of experience: July 26, 2022
Glad I purchased the bracelet I love the color and it fit perfectly
I like their jewelry
Date of experience: July 28, 2022
Jewelry was beautiful it was very exciting to view. It will look great
Date of experience: July 27, 2022
I thought the stone on the earrings I ordered would have been larger.
Like d what I had purchased in the past
Date of experience: July 31, 2022
Website ok, the product was not as described, the color combination was different.
Had many options on what I was looking for.
Date of experience: November 27, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
