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Ross-Simons has a rating of 4.7 stars from 8,809 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,131 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
The turquoise stones were beautiful and the perfect size.
I had not seen earrings like these on other sites.
Date of experience: August 4, 2022
The wait time was minimal. Package arrived on time
Very helpful and courteous
Reasonable prices
Date of experience: June 7, 2022
Nice product lineup. The garnet I purchase was nice.
I have been watching their products for a while now, and today was the day I decided to purchase a ring. It's perfect!
Date of experience: June 8, 2022
Easy to navigate. Option to check in as a guest is a plus.
I bought this item from Ross and now I'm buying it for someone else who loves to travel.
Date of experience: June 7, 2022
Very happy with Purchases. Items as described. I am very pleased with Ross-Simons
Quality and Past experiences
Date of experience: August 12, 2022
Excellent products and services and I am very pleased.
Date of experience: May 7, 2022
Had difficulty ordering online. Wanted my email several times. Had difficulty placing order.
Good prices.
Date of experience: August 15, 2022
Great price nice ring. Shipped in nice box's got it in now time
Great prices
Date of experience: June 11, 2022
The site is easy to search, and the selection is vast and varied. This is my second purchase.
I liked the first product I received and decided to look further.
Date of experience: May 10, 2022
The web site isn't easy to navigate but the items are very attractive.
I received a catalog and found something interesting.
Date of experience: May 2, 2022
Ease of ordering and ordering product & reduced price
Date of experience: May 13, 2022
Ross Simmons corrected a mistake in a timely fashion. With a positive outcome.
They had what I wanted at a price that was just a little over what I anticipated.
Date of experience: May 12, 2022
Ross-Simons items are very beautiful and are as advertised.
It offered items that met what I was looking for as a gift.
Date of experience: August 25, 2022
Love the amber sets I purchased. They're so cute. Love the cats and the stars.
Date of experience: June 23, 2022
Saw on Facebook and liked the looks and quality of the items I saw and the order was quick and easy
Liked the looks of the pieces
I was looking for gold and turquoise which is hard to find
Date of experience: May 16, 2022
Got a good deal Beautiful gold necklace at a very good price.
Had what I was looking for
Date of experience: December 11, 2022
Easy checkout, no problems, cost competitive and also unique purchase
Easy checkout
Date of experience: July 6, 2022
I loved the necklace but the closure was very, very small and thin.
Earrings same closure thin.
Date of experience: April 27, 2022
I love jewelry and I can find what I am looking for.
I chose Ross-Simons because of good quality products and service.
Date of experience: July 8, 2022
Easy and quick. Love all the sales and discounts plus the quality of the item.
Date of experience: July 17, 2022
The problem was me, but you told me where the problem was so that I could correct it.
I had been looking your jewelry over for a while, and today I saw what I really wanted.
Date of experience: April 28, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
