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Ross-Simons has a rating of 4.7 stars from 8,801 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,122 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Prices are good - quality is good - shipping/delivery - good
I wanted a ring with my initials that didn't look like all of the others I had seen
Date of experience: May 15, 2022
Very, very easy to place an order to place. No, issues.
Date of experience: May 19, 2022
Great service and fast delivery... yes yes yes yes yes yes yes and no
Because i like paul simon
Date of experience: May 22, 2022
Great experience, great prices great quality would come back
Great price
Date of experience: July 28, 2022
Prices. I'm still to know about quality.
I'm still evaluating quality.
Date of experience: June 7, 2022
I do not write reviews ever ever ever ever ever ever
I do not write reviews
Date of experience: August 11, 2022
It was perfect. I love it. It was what I expected.
Advertising
Date of experience: June 17, 2022
Beautiful earrings. I've gotten many compliments. Would buy again in a different color.
The product was what I wanted.
Matched a dress I was wearing.
Date of experience: May 22, 2022
Looks very nice but does not fit as a seven inch. Smaller.
Date of experience: May 27, 2022
Easy to order online. Fast delivery. Items are as they were described on website. Quality product.
Google search
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: June 2, 2022
Prompt delivery and the jewelry I ordered was just as they appeared on your site...
Beautiful!
Because they never disappoint!
Because they were beautiful and just what I'd been looking for..
Date of experience: May 22, 2022
Quick delivery. Quality necklace & affordable price.
Previous experience with RS.
Date of experience: May 28, 2022
Easy ordering
Picked up package long before I was notified it arrived
Date of experience: November 16, 2022
Perfect, just what I wanted. Great service, thank you.
The earrings look exactly like a favorite pair bought years ago in France (one lost, alas).
Date of experience: May 26, 2022
Lots of different items at all price ranges! Everything is high quality.
I’ve been listening ok’ing for a cameo with a diamond pendant. I found one in your estate collection!
Date of experience: December 8, 2022
The ordering process went very well and my item was delivered within days of my order.
Date of experience: July 2, 2022
Shopping at r&s for awhile now and have always been happy with results.
Date of experience: May 4, 2022
Customer support is good during late hours of the night
Referral by my neice
Date of experience: April 29, 2022
Very stunning piece. Will be using to layer many other black onyx necklaces.
Date of experience: October 21, 2022
Would like to have had additional discount applied.
Return customer, satisfied in past.
Date of experience: October 19, 2022
Easy purchase, it came in good shape and on time. I am very pleased.
Date of experience: April 29, 2022
Light and delicate. Just what I was looking for. They're beautiful
Support local business
Date of experience: October 12, 2022
The jewelry was beautiful. No problem with ordering.
Date of experience: October 11, 2022
Very easy website to use and I appreciate the free shipping.:-)
I have ordered jewelry from you in the past - always pleased with the quality of your products.
Date of experience: March 21, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
Thanks for the glowing review! We hope you love your jewelry.