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Ross-Simons has a rating of 4.7 stars from 8,800 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,123 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
I'm very happy with the ring I ordered. Fast delivery too!
Seen on facebook
Searching for rings
Date of experience: May 15, 2022
No problems other than a long delivery time which had not happened with previous orders. Hi
I've ordered from them in the past and have been pleased.
It was exactly what I had been looking for.
Date of experience: May 17, 2022
Extremely satisfied. Order came before Mothers Day.
Mother saw catalog
Gift for mother
Date of experience: May 16, 2022
It was great easy to shop for, received the order quickly.
Date of experience: May 16, 2022
It was extremely easy to navigate the web site and place order.
Date of experience: May 16, 2022
Excellent and quick shipping. Lovely selection of jewelry, many items to choose from.
Nice selection of jewelry.
Looking for Christian Dior dupes for a fraction of the cost.
Date of experience: May 14, 2022
Can't wait to wear my red & green glass ornament earrings!
Christmas is coming!
Good previous experiences!
Date of experience: November 12, 2022
Great! Received earrings! Love them! Packaging was very nice and sealed.
Quality Jewelry
Date of experience: September 29, 2022
I've placed many orders with your company. Very professional.
Item was on sale.
Date of experience: June 30, 2022
Quality products.
Date of experience: April 28, 2022
Excellent quality, absolutely loved my item! I love the fact that it was quickly delivered.
They had what I needed
Date of experience: June 29, 2022
The bracelet is beautiful and exactly what I wanted. It was a size 7" but fit more like 6".
Date of experience: June 27, 2022
Second purchase from Ross-Simons. Quick, easy and reliable.
Date of experience: December 25, 2022
Ordering process, time of expectancy good, alerts on delivery excellent
Date of experience: June 28, 2022
Great quality chain. It was delivered on time. Super shiny and sturdy clasp.
Date of experience: June 28, 2022
Speedy process as a guest.
Did not have to create an account.
Date of experience: December 28, 2022
Discount price.
Date of experience: July 26, 2022
Discount price.
Date of experience: June 14, 2022
Love my ring. Very pretty and good value. I would recommend company.
Best value and quality product.
Date of experience: June 29, 2022
Received items in a timely manner and I cannot say enough about the excellent quality.
Quality and large choice of items.
Date of experience: June 29, 2022
Very good quality and fast delivery love the brackets
Date of experience: June 28, 2022
Great Christmas present for daughter- she loved it
Affordable, preciousnpositive experience
Date of experience: December 25, 2022
Easy to order, received quickly, beautiful, love it
Saw something I liked
Date of experience: June 29, 2022
We thought the earrings would be bigger. Over all they are good.
Saw it online
Date of experience: June 27, 2022
The bracelet is beautiful and exactly what I wanted. It was a size 7" but fit more like 6".
Date of experience: June 27, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
