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Ross-Simons has a rating of 4.7 stars from 8,799 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,115 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Too many beautiful items from which to choose. I especially like the fox jewelry.
Because of the fox jewelry. I like to paint fox pictures and I was delighted to see the items.
Date of experience: July 2, 2022
It was easy to find what I wanted just using the search bar.
Price and quality
Date of experience: December 9, 2022
Correct time delivered my package. I am very happy.
Date of experience: July 3, 2022
Nice jewelry - just as advertised. Thank you for the fast delivery.
Christmas shopping with 7/4 discount
Date of experience: July 1, 2022
Easy to navigate! Pictures of items are clear. Love the printable ring sizing guide!
Reputation for quality items
Date of experience: November 8, 2022
Easy transaction and very speedy delivery. I'm pleased with my purchase.
Newspaper ad
Date of experience: July 2, 2022
I received my order, but it took much longer than expected.
Because of other positive reviews and the photos were much more embellished than the actual earrings. Just somewhat disappointing.
Date of experience: July 2, 2022
Easy, smooth - expecting a really good, original ring. Thanks
Love the style
Date of experience: July 4, 2022
Too many pop ups we hen trying to place my order online
I'm a longtime customer
Date of experience: July 1, 2022
Very user friendly! Thanks
Product exactly like photo!
Date of experience: May 21, 2022
Discount price and a welcome incentive break. Thank you. The ruby's are not what I thought.
Beauty of the piece and as a gift for a friend.
Date of experience: May 21, 2022
Very satisfied with the ease of ordering online. Quality is awesome.
Date of experience: May 22, 2022
Easy site to use... Great product and price. Will refer
Quality products
Love the product but I ordered a size too small
Date of experience: May 22, 2022
Easy shopping process, actual necklace is as advertised.
Product Quality is very nice
Exactly what I was looking for at a fair price.
Date of experience: May 22, 2022
Product Quality
Date of experience: May 15, 2022
It's really spot on in the description she loves it
Very professional great product presentation
Date of experience: May 23, 2022
Excellent all around-service merchandise and price
Reasonable prices and quality merchandise
Date of experience: May 23, 2022
Have been very pleased with quality of purchase and order placement. Website is user friendly.
Saw these earring when ordering previously.
Date of experience: May 20, 2022
First time experience with Ross-Simon, definitely would order from them again.
Date of experience: May 23, 2022
Nice products and good prices. Love looking at the website
return made easy but only returned item because size was not accurate and a larger size was not available. still had to pay return fees and wish that was not so
but customer service person was very helpful
Good selections and variety
Love two tone jewelry
Date of experience: May 20, 2022
Nice shopping experience! Price I thought was very reasonable compared to other sources
Necklace I wanted!
Date of experience: May 23, 2022
Looking for nice gifts and these Items were a good choice
Liked what I saw
Date of experience: May 21, 2022
Great piece of jewelry to make my seaside 3 layered effect.
Date of experience: May 19, 2022
Pleasant, quick and easy. Nice selection of earrings.
I stumbled across these earrings by accident
The looked really nice
Date of experience: May 23, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
