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Ross-Simons has a rating of 4.7 stars from 8,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,109 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Great selection. Smooth transactions. No surprises. Kudos!
Date of experience: May 21, 2022
Fast and efficient. A lot to choose from. Good prices
A friend recommended
Saw it on a friend
Date of experience: May 19, 2022
Great quality products and better than expected! I have already made another purchase!
Great selection and great prices!
Date of experience: December 12, 2022
Love my new sterling silver necklaces. Great value
Date of experience: July 6, 2022
So excited to wear my new jewelry! Received earrings and necklace.
Good reputation
Date of experience: July 7, 2022
Fast delivery for a gift I ordered. Pleasantly surprised to receive it so quickly
Prior customer
Date of experience: July 7, 2022
I haven't opened it yet. 50 character minimum is an onerous request
Date of experience: July 7, 2022
Love shopping Ross-Simons. Checkout simple, awesome inventory of jewelry and prices.
Date of experience: July 8, 2022
The pearls are so much more beautiful in person than the picture on the website. The pearls are classy, elegant... worth the investment.
Date of experience: June 27, 2022
Ordered based on catalog review. Easy to find by item number
Decent quality jewelry at reasonable prices
Date of experience: July 8, 2022
Always easy. Love the watch! It is so beautiful! Quick delivery too!
Saw in my catalogue.
Date of experience: July 8, 2022
I have had a great experience so far, and the package arrived quickly.
Beautiful earrings
Date of experience: December 10, 2022
Customer service was excellent arranging for delivery of my wife's birthday bracelet.
Although it would have been better if it was described when ordering that delivery to PO boxes was not allowed, when I received the e-mail after ordering informing me that delivery to my PO box was not allowed I called customer service and was pleasantly surprised how knowledgeable and accommodating the representative was. He was very helpful in getting my order delivered quickly.
Saw ads on internet.
Date of experience: July 5, 2022
Found everything I've been looking for and at a discount
Reputation and style of jewelry
Date of experience: July 6, 2022
Beautiful necklace which fits well. Very dramatic. Will be noticed.
Like the product
Date of experience: July 6, 2022
Great service. Good product for the price paid. Excellent value
Past experience
Date of experience: July 6, 2022
Always easy! Interesting and unusual jewelry pieces.
Selection and value. Buying myself an anniversary gift.
Date of experience: July 7, 2022
Easy to complete purchase. Will buy from again. Wife loved the gift.
Date of experience: July 7, 2022
Thank you Ross simons is always great to work with and provides good value
Date of experience: July 5, 2022
Paperclip necklace Very cheap looking I returned it
Date of experience: July 5, 2022
Relatively easy great choices, fairly fast mailing.
Choices, trustworthy
Date of experience: July 5, 2022
Very good. But filling in this line to meet 50 character min limit.
Had an item that appealed through a google search. Younare a trusted brand.
Date of experience: October 1, 2022
I purchased some dangling amethyst earrings. Got a very reasonable price and they do not disappoint
Products looked very nice
Date of experience: May 24, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
