- Log in
- Browse Businesses
- Guides
- Resources
- Write a Review
- Request a Review
- Backed by the National Science Foundation
- For Business
Ross-Simons has a rating of 4.7 stars from 8,798 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,109 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Our granddaughter was thrilled with the two necklaces. "They are so pretty and sparkle so".
Been a customer for over 40 years. My mother begin the tradition.
Was looking for items that represented August birthstone. Wanted a bracelet but 8.5 inch not offered.
Date of experience: May 20, 2022
I have always had a great experience ordering from this wonderful jewelry store.
Date of experience: May 24, 2022
Great selection-something for everyone-good quality-great service-thank you!
I’ve choosen Ross Simons for 40+ years!
Date of experience: May 19, 2022
Awesome discount code & free shipping helped a lot! Thank you so much!
Was a previous customer until you terminated Ross-Simon credit cards.
Date of experience: May 23, 2022
You have very helpful live people in your customer service department! What a pleasure!
Date of experience: May 23, 2022
It is VERY annoying to not get the VIP discount when I have applied it correctly.
Your system kicks it out and that seems very suspicious.
Date of experience: May 16, 2022
Your website will NOT apply my VIP coupon and I'm upset about it!
May not in the future
Date of experience: May 14, 2022
From beginning to end, it's been a good experience.
Date of experience: May 23, 2022
Love the selection
Overall very satisfied
Did return one item out of 30+ purchased
Love the quality
Date of experience: May 18, 2022
I love RS but come on... 100.00 for 2 earring backs.
They had what I needed.
Date of experience: May 23, 2022
I cannot wear gold plated over silver. Not enough collection in earrings that are 14K
Date of experience: May 16, 2022
Very easy to search, great variety. The earrings are stunning.
Date of experience: May 18, 2022
Always superior quality for the price and efficient delivery
Have always relied on RS for reliable service and customer service is excellent
They go out of their way to do comparison matching and suggestions are always accurate and helpful
Date of experience: September 4, 2022
Ross Simons is one of the few magazines I'll keep!
Date of experience: April 3, 2022
Always easy shopping - prompt delivery - good quality!
Sale on Ruby
Date of experience: July 11, 2022
Love Ross-Simons good quality items at great prices
Date of experience: July 9, 2022
Love dealing with this company! Quality jewelry & good prices.
Quality, customer service & good prices.
Date of experience: July 10, 2022
The chain is really small but beautifully sparkly.
Date of experience: July 10, 2022
Easily organized. Easy checkout. Great merchandise at a good price
Regular customer
Date of experience: July 10, 2022
Simple. Quick. Easy.
Received order in very timely fashion.
Pleased with product.
Years of experience with Ross-Simons--- can't go wrong!
Date of experience: July 9, 2022
Shopping experience is always easy. I've never had a problem.
Date of experience: July 9, 2022
Good, it flows without too much extra added suggestions.
I really love the inventory and discounts.
Date of experience: July 9, 2022
Good, it flows without too much extra added suggestions to buy.
I really love the inventory and discounts.
Date of experience: June 28, 2022
Clear explanation, photo on model, love discounts. I always get
Great quality always over the years, I know I will get exactly what I pay for.
Date of experience: June 16, 2022
Easy to order, product looks as expected. Size fits perfectly.
Well respected
Date of experience: July 10, 2022
I'm always pleased with the customer service, very helpful and efficient.
I don't have any complains about customer service, only good experience.
I love Ross-Simons products
Date of experience: July 8, 2022
Top Notch as always! Such a pleasure to shop with.
Date of experience: July 7, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
