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Ross-Simons has a rating of 4.7 stars from 8,793 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,091 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Absolutely thrilled with my purchase. The earrings are beautifully made.
Date of experience: May 25, 2022
Very helpful, professional customer service rep-answered questions fully
Rep fully answered my questions-very helpful
Value & beauty of stock & price
Date of experience: September 9, 2022
I recently purchased a sunflower necklace for my wife's birthday…. Service was epic. Thanks
My mother-in-law recommended this company
Date of experience: September 1, 2022
Beautiful ring. I'm going back to shop her again. Delivery was as expected. Alright! Thank you!
I do a lot o search and I think that I will be shopping here again and again
Date of experience: May 24, 2022
Love the merchandise and selection along with reasonable prices. I've never been disappointed.
I've shopped here a long time ago. Always very pleased with my purchase.
Date of experience: May 26, 2022
Ordered one of these bracelets as a gift not disappointed.
Had ordered previous items from them; liked quality.
Date of experience: May 26, 2022
Very good quality and excellent price. Glad I got it. The end will go through my pendants.
Seemed like a reputable company.
Date of experience: May 1, 2022
Excellent website that provides good visuals of the merchandise.
Wife's birthday
Date of experience: May 1, 2022
Three sets of pearl earrings with a silver backing. Very pretty and free delivery.
Return shopper
Date of experience: April 29, 2022
Fast delivery & the personalized piece is beautiful for Mother's Day
Had got wedding jewelry from Ross-Simons, so knew it would be of nice quality!
Date of experience: April 23, 2022
Easy to navigate and choose the product at your site. Nice quality!
Good previous experience
Date of experience: March 15, 2022
Excellent experience. Through and with follow up to ensure all went well.
Date of experience: July 17, 2022
Pleasant, I don't need to enter that many characters
Date of experience: July 17, 2022
Quick and easy to find what I saw in the catalogue
Great value and great quality
Date of experience: July 18, 2022
Very easy to order and received in a timely manner.
Pop up on my Facebook.
Date of experience: October 15, 2022
Loved the bracelet. Perfect and goes with everything.
Saw the ad in a magazine.
Date of experience: July 16, 2022
Found just what I wanted and at a great price. Long time fan.
Selection
Price
Date of experience: July 16, 2022
Very easy to shop & happy with my order. Exactly what I wanted.
Date of experience: July 16, 2022
The anklet is beautiful but unfortunately too big for my ankle and I will have to return it.
Repeat customer
Date of experience: July 14, 2022
Good. I returned the purchase, because it did not suit me. This was no fault of R-S.
Past experience indicates reliability on product description and shipping
Date of experience: July 14, 2022
Title says it all but I have to enter 50 characters
Value, trust
Date of experience: July 17, 2022
Easy process, fast shipping, great customer service
Past experience
Date of experience: July 14, 2022
Great service and beautiful jewelry! I have been a Ross-Simons customer for many years. Thank you
Date of experience: September 2, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
