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Ross-Simons has a rating of 4.7 stars from 8,783 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,063 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Nice jewelry at a good price. The bracelet fit what I was looking for.
Date of experience: May 13, 2022
Just took a lot of time to get it right! Excellent!
Ordered from you before and satisfied with results
Date of experience: May 13, 2022
Ordered from you before and satisfied with results
Date of experience: April 29, 2022
Always 1st choice in my jewelry, only disappointed once
Continuous customer
Date of experience: November 21, 2022
Quick and easy.The hard part was deciding which item to select.
Date of experience: May 2, 2022
I'm excited beautiful jewelry. Looking forward to future purchases.
Date of experience: March 31, 2022
No problem. All items arrived on time. Great product.
Past experience.
Date of experience: July 28, 2022
I love Ross Simons Jewelry. Always get compliments when worn
Bought this for my First daughter as a surprise gift that I will give to her this August as she always love my Ross simons Italy 14kt gold necklace chain
Date of experience: July 30, 2022
I love everything about Ross Simons gold. I love the compliments I got from people when it's be worn
I love the products and gold designs both bracelets and bangles
Date of experience: June 11, 2022
Amazing! Quick and easy! Great prices. Beautiful products
A friend showed me her ring and it was amazing!
Date of experience: July 30, 2022
Good solid jewelry but smaller than I expected. Will buy again.
The quality of their jewelry are reliable.
Date of experience: July 28, 2022
This was my first order with Ross-Simons. Quick ordering and delivery. They are awesome.
Saw a ring I wanted on Facebook and decided to take a chance and order it. Was very pleased with the ring and the service.
Date of experience: July 31, 2022
Easy purchase product light then expected - thought would be heavier
Had ring i wanted
Date of experience: November 25, 2022
Nice earrings smaller than I thought but very pretty
Price and quality
Date of experience: July 31, 2022
It's beautiful, efficient service, lovely packaging,
Good quality
Date of experience: July 27, 2022
My shopping experience was good, but returned the item for something different.
Date of experience: July 29, 2022
Great price and beautiful; A little difficult to put on though,
Order from you before & very happy with product
Date of experience: July 31, 2022
Beautiful earrings
Date of experience: June 23, 2022
Amazed good quality, left at aww beautiful will recommend, it to friends and family unique.
Was browsing
Date of experience: July 27, 2022
Very happy……………………………………………………………………………:::::::.:::..
Bought from them previous
Date of experience: July 27, 2022
Delighted with purchase. I bought for my Birthday to myself!
Always beautiful pieces I’ve chosen. Quality jewelry.
Date of experience: July 30, 2022
Loved the beautiful selection and prices… I'm finally able to Treat Myself! Thanks
It’s part of PayPal network of approved merchants.
Date of experience: July 28, 2022
Thanks for being a very customer friendly company!
Date of experience: July 28, 2022
Ease of website use with catalog received, great options
Received catalog
Date of experience: July 28, 2022
I talked with customer service and they were helpful in answering my questions!
They had great prices on 14K gold hoop earings! Purchased for my granddaughter's twentyith birthday!
Date of experience: July 28, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
