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Ross-Simons has a rating of 4.7 stars from 8,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,054 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Very good and can hardly wait for granddaughter to see her gift!
Quality and reasonable
Granddaughter's 20th birthday and she likes jewelry!
Date of experience: May 9, 2022
Necklace purchased for our granddaughters first communion was perfect
Nice necklace, reasonable and quick delivery
Perfect gift for granddaughter. Very sweet, delicate necklace.
Date of experience: May 8, 2022
Experience is same as my past purchases - Amazing!
My grandmother and mother only shop from Ross-Simons, it is our family jeweler.
Perfect quality.
Date of experience: May 7, 2022
Just as I ordered. Arrived sooner than expected. Easy process.
Had what I was looking for at a good price.
They are what I was looking for.
Date of experience: May 9, 2022
Ordered a month ago and just got my stuff. No updates or phone calls either Poor
Used before - had the goods
Date of experience: May 7, 2022
Can't open 2 pair of the earrings. Will need to return them.
Date of experience: October 7, 2022
Order was seamless with rapid shipment and no delivery issues
Always like their items. Quality and price
Date of experience: August 13, 2022
Great product that really completes a look, got lots of compliments on this necklace!
I was recommended to buy from RS by a relative.
Date of experience: December 5, 2022
Great value and service will shop again, very prompt!
Always browse
Date of experience: August 14, 2022
Beautiful, easy ordering and arrived on time. Very happy with everything
They had the best price
Date of experience: August 14, 2022
Great experience easy shopping received quickly and the bracelet is beautiful
Prices were good and the variety of metals and designs was extensive
Date of experience: August 12, 2022
Easy to order. Timely delivery. Product better than expected.
Previous orders
Date of experience: August 13, 2022
Item was as described…………………………………………………………………………..
They had an item I wanted so I bought it from them
Date of experience: September 1, 2022
The earrings are so small. They look like a childs.
Date of experience: August 10, 2022
Found what I wanted at reasonable prices. Shipment received timely.
Past customer
Date of experience: October 11, 2022
Always a good price and excellent quality. Just as pictured.
Date of experience: June 14, 2022
Trying to redeem the coupon I had was too many steps
Date of experience: June 14, 2022
Excellent service and choices. A little low on delivery but that was the post office.
Good quality
Date of experience: June 14, 2022
Beautiful earrings and the delivery was timely. Packaged well.
Many choices.
Date of experience: June 12, 2022
Enjoy shopping with Ross-Simons. Beautiful jewelry.
Great deals and beautiful selection.
Date of experience: June 12, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
