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Ross-Simons has a rating of 4.7 stars from 8,781 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and shopping experience. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 6 days
48,054 reviews
The earrings I ordered at as described and quite lovely. One pair were monogrammed earrings. When they arrived I realized I'd been sent the wrong initials. I called customer service right away and the rep immediately corrected the problem and expedited a new pair for me. The correct pair arrived a few days later. I was impressed from start to finish with the process.
I called customer service to find out where my item was because tracking showed it was only 2 hours away from me for 4 days Customer service told me to call USPS What kind of service is that? Then they send me an email telling me that is not what they meant? The shipper is the one that can check on an order, not the receiver
Didn't find discount code please apply if one is available
Shopping for a replacement of lost one
Date of experience: June 12, 2022
Love Ross Simons! Prompt courteous service, beautiful jewelry!
My go to store!
Date of experience: June 14, 2022
Arrived in perfect condition. As described on the internet site
Date of experience: June 12, 2022
My daughter loves her ring and it's packaging. Thank you.
Date of experience: June 13, 2022
You have a large selection of cameo jewelry my wife likes!
Date of experience: June 11, 2022
Love the style and shines very cute design! Looks great on my hand
Love the jewerly, their products and the great customer service that always provide to guarantee the customer satisfacción!
Date of experience: June 11, 2022
It was easy as 1, 2, 3 to order the Sea Life ankle bracelet.
My sister saw the Sea Life Anklet and wanted it. So I ordered it for her.
Date of experience: June 12, 2022
…Which arrived on time in excellent packaging …carefully delivered.
I always find great products at good prices at Ross-Simons.
Classic design of gold with pearl.
Date of experience: May 11, 2022
Have ordered before. Love the items i receive from you. Thanks.
Used the catalog. I always check on things and found earrings i like so ordered immediately.
Date of experience: May 9, 2022
I ordered a beautiful bracelet for my mother in law and she loved it
Quality is always good
Date of experience: May 9, 2022
It was arrived promptly as a beautiful graduation gift for my granddaughter!
Date of experience: May 9, 2022
Very easy, and smooth. No problems with ordering my bracket.
Looked legit
Date of experience: May 10, 2022
Easy to find what you want, priced right & easily ordered. Ships quickly too.
Just saw advertisements & felt the jewelry didn't look cheap or fake like other sites.
Mostly my favorite. I hate diamonds wanted something with more color.
Date of experience: May 10, 2022
Very pleased with my purchase. Bought for an upcoming baptism. Came quickly and as described.
Quality products and reputation
Liked the symmetry of the cross... more like a byzantine style
Date of experience: May 10, 2022
Quick delivery and quality of items purchased. Great catalog to purchase gifts for any occasion.
Date of experience: May 9, 2022
Very good! Excellent! The best experience for online shopping.
Date of experience: May 10, 2022
Wide selection, affordable prices, fast service. I love my necklace.
They had a wide selection of necklaces
Unique link, affordable
Date of experience: May 10, 2022
Fun and easy, love looking through your catalogues
You have the pieces I want!
Date of experience: May 8, 2022
Looking forward to giving my daughter this lovely gift!
Date of experience: October 7, 2022
Shipped quickly, excellent quality. Perfect alternative to spending thousands on diamond bracelet.
Date of experience: August 19, 2022
The ring was much bigger in real life so I'm exchanging it for something smaller. Thank you.
She was pleasant and knowledgeable.
Date of experience: August 19, 2022
Very please, I now fill comfortable wearing my beloved bracelet. Thanks much
Date of experience: August 17, 2022
Always easy to order and products don't disappoint.
Loyal customer
Date of experience: August 18, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
