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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,112 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1041
  • Shipping
    47
  • Quality
    8392

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,588
Neutral
199
Negative
144
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51,142 reviews

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Reviews (10,112)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (175) quality jewelry (148) customer service (513) quality products (124) christmas gift (105) sterling silver (109) ross simons (1272) post office (17)
Thumbnail of user lisac3570
California
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Great quality jewelry at affordable prices, fast shipping.

Reason I chose this business:

Great jewelry

Service
Quality

Date of experience: June 11, 2022

Thumbnail of user faithv26
Connecticut
1 review
2 helpful votes
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May 21st, 2023
Verified purchase
• Updated review

Easy! No hassle. Plan to order again. These were exactly what i wanted!

Reason I chose this business:

Selection, prices

Quality

Date of experience: May 21, 2023

Easy!
September 28th, 2022
Verified site experience
• Previous review

Easy! So easy!

Reason I chose this business:

Read about this company

Date of experience: September 28, 2022

Thumbnail of user cristobalt4
Maryland
1 review
1 helpful vote
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May 21st, 2023
Verified purchase

Very nice...
Did not fit and returned...
Will be shopping again soon.

Good

Service

Date of experience: May 21, 2023

Thumbnail of user hollyn149
Illinois
1 review
0 helpful votes
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June 5th, 2022
Verified purchase

It's very easy to set up an account and then checkout.

Reason I chose this business:

This is my third purchase and I've been very pleased with all of the jewelry I've ordered.

Quality

Date of experience: June 5, 2022

Thumbnail of user menit1
Florida
3 reviews
0 helpful votes
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July 31st, 2022
Verified purchase
• Updated review

Great price and beautiful; A little difficult to put on though,

Reason I chose this business:

Order from you before & very happy with product

Quality

Date of experience: July 31, 2022

Easy to order
June 23rd, 2022
Verified site experience
• Previous review
Reason I chose this business:

Beautiful earrings

Date of experience: June 23, 2022

Thumbnail of user kimh1421
Illinois
1 review
0 helpful votes
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August 1st, 2022
Verified purchase
• Updated review

I found the perfect emerald earrings for a great price…very happy.

Quality

Date of experience: August 1, 2022

Easy online shopping
July 30th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Great quality

Date of experience: July 30, 2022

Thumbnail of user nesetap
New York
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Pleasant and easily accessible. Good experience overall.

Reason I chose this business:

Bought prior through Amazon and decided why not go directly to the sellers of the product.

Reason I chose this product:

Loved it and I have the necklace

Quality

Date of experience: May 13, 2022

Thumbnail of user ab742
New Jersey
2 reviews
0 helpful votes
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May 12th, 2022
Verified purchase

Very easy to order and pay. I liked the selection jewelry.

Reason I chose this business:

Saw add on Facebook

Reason I chose this product:

I like the beach theme

Quality

Date of experience: May 12, 2022

Thumbnail of user sheilac623
Texas
1 review
0 helpful votes
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July 30th, 2022
Verified purchase

Delighted with purchase. I bought for my Birthday to myself!

Reason I chose this business:

Always beautiful pieces I’ve chosen. Quality jewelry.

Quality

Date of experience: July 30, 2022

Thumbnail of user vickieu15
Ohio
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Everything went smoothly with order. Came at a reasonable time.

Reason I chose this business:

I have ordered from you before and also be pleased with the jewelry.

Reason I chose this product:

My best friend loves seahorses and I got it for her for Mother’s Day.

Quality

Date of experience: May 12, 2022

Thumbnail of user joeh1652
Ohio
1 review
1 helpful vote
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October 30th, 2022
Verified purchase

Prompt, timely service & looking forward to Xmas day.

Quality

Date of experience: October 30, 2022

Thumbnail of user alicet307
Texas
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Returning 1 piece - as the ring size and quality are not what I expected

Reason I chose this business:

Past style I already have is similar - and I prefer historic designs in jewelry

Service
Quality

Date of experience: July 31, 2022

Thumbnail of user anned385
Oklahoma
2 reviews
0 helpful votes
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May 13th, 2022
Verified purchase

Shopping made easy. Excellent service and quality.

Service
Quality

Date of experience: May 13, 2022

Thumbnail of user amyr1669
Ohio
1 review
0 helpful votes
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July 31st, 2022
Verified purchase

Returns handled expertly. Prompt service and great communication.

Service
Quality

Date of experience: July 31, 2022

Thumbnail of user barbaraw2349
Connecticut
1 review
0 helpful votes
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January 20th, 2023
Verified purchase

Can't wait to revive this. Just what I was looking for

Reason I chose this business:

Searched for this item

Quality

Date of experience: January 20, 2023

Thumbnail of user lindag2648
Massachusetts
1 review
0 helpful votes
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May 12th, 2022
Verified purchase
Reason I chose this business:

Great reputation

Reason I chose this product:

I like it a lot.

Quality

Date of experience: May 12, 2022

Thumbnail of user roberts6825
New Jersey
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

Met & exceeded our expectations!

Thank you very much!

Quality

Date of experience: May 13, 2022

Thumbnail of user susanc3158
Rhode Island
2 reviews
0 helpful votes
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May 11th, 2022
Verified purchase

Excellent delivered in a timely manner just what I ordered

Reason I chose this business:

Good quality jewelry

Reason I chose this product:

I like anklets

Quality

Date of experience: May 11, 2022

Thumbnail of user williamh2003
North Carolina
2 reviews
0 helpful votes
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October 18th, 2023
Verified purchase

Online chat was very informative! I will be shopping for jewelry with you all frequently!

Reason I chose this business:

Quality, pricing and reputation!

Quality

Date of experience: October 18, 2023

Thumbnail of user virginiab952
Wisconsin
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

I look forward to the item. Experience is excellent as always

Reason I chose this business:

Something I like

Quality

Date of experience: May 12, 2022

Thumbnail of user isabelk54
Kentucky
1 review
1 helpful vote
  • Send Message
April 21st, 2023
Verified purchase

Very good. Great product.
I hope to order more in the future.

Reason I chose this business:

Because I was a costumer years ago.

Quality

Date of experience: April 21, 2023

Thumbnail of user loiss303
Florida
1 review
0 helpful votes
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May 12th, 2022
Verified purchase

Always has been a good experience! Great site to buy on line and lovely jewelry!

Reason I chose this business:

Have ordered several times and love the jewelry that I have received! Good prices and good quality! Saw the close-out on this pair of earrings and bought them for my granddaughter as part of her high school graduation gift. She loves butterflies.

Quality

Date of experience: May 12, 2022

Thumbnail of user kathyd970
Texas
1 review
1 helpful vote
  • Send Message
August 16th, 2023
Verified purchase

I would like to return the product as it is smaller than expected. Please advise.

Reason I chose this business:

Facebook ad

Quality

Date of experience: July 17, 2023

Thumbnail of user sarahr1807
Connecticut
1 review
1 helpful vote
  • Send Message
December 29th, 2022
Verified purchase

Beautiful excellent quality jewelry but I have to return them

Reason I chose this business:

Best quality

Date of experience: December 29, 2022

Thumbnail of user paulas941
Florida
1 review
0 helpful votes
  • Send Message
July 8th, 2022
Verified purchase
• Updated review

Love shopping Ross-Simons. Checkout simple, awesome inventory of jewelry and prices.

Quality

Date of experience: July 8, 2022

South Sea Gold Pearl Necklace
June 27th, 2022
Verified purchase
• Previous review

The pearls are so much more beautiful in person than the picture on the website. The pearls are classy, elegant... worth the investment.

Quality

Date of experience: June 27, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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