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    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

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Overview

Ross-Simons has a rating of 4.7 stars from 10,104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1040
  • Shipping
    47
  • Quality
    8384

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,580
Neutral
199
Negative
144
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51,134 reviews

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How would you rate Ross-Simons?

Reviews (10,104)

Rating

Timeframe

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Reviews that mention popular keywords

shopping experience (175) quality jewelry (148) customer service (513) quality products (124) christmas gift (105) sterling silver (109) ross simons (1272) post office (17)
Thumbnail of user joyew2
Georgia
2 reviews
0 helpful votes
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July 9th, 2022
Verified purchase
• Updated review

Good, it flows without too much extra added suggestions.

Reason I chose this business:

I really love the inventory and discounts.

Quality

Date of experience: July 9, 2022

Good, it flows without too much extra added suggestions...
June 28th, 2022
Verified site experience
• Previous review

Good, it flows without too much extra added suggestions to buy.

Reason I chose this business:

I really love the inventory and discounts.

Date of experience: June 28, 2022

No Problems.
June 16th, 2022
Verified purchase
• Previous review

Clear explanation, photo on model, love discounts. I always get

Reason I chose this business:

Great quality always over the years, I know I will get exactly what I pay for.

Quality

Date of experience: June 16, 2022

Thumbnail of user kevinp1848
Ohio
1 review
0 helpful votes
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September 25th, 2023
Verified purchase

Cute necklace and pendant but littler than I expected

Quality

Date of experience: September 25, 2023

Thumbnail of user teresal927
Iowa
1 review
1 helpful vote
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March 30th, 2023
Verified purchase

Good prices, excellent delivery time. I hope this continues to be the case

Reason I chose this business:

I love jewelry

Quality

Date of experience: March 30, 2023

Thumbnail of user suzannek417
New York
1 review
1 helpful vote
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June 25th, 2023
Verified purchase

Got exactly what I needed and in a timely manner. Thanks!

Reason I chose this business:

Did online search and Ross-Simons had what I wanted. Have a necklace of theirs that was a gift that I love.

Quality

Date of experience: June 25, 2023

Thumbnail of user janetg1111
Utah
1 review
0 helpful votes
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July 8th, 2022
Verified purchase

Always easy. Love the watch! It is so beautiful! Quick delivery too!

Reason I chose this business:

Saw in my catalogue.

Quality

Date of experience: July 8, 2022

Thumbnail of user karolynw5
Florida
1 review
0 helpful votes
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July 10th, 2022
Verified purchase

Love this company and I will order from them again

Quality

Date of experience: July 10, 2022

Thumbnail of user susanr2972
Arizona
1 review
1 helpful vote
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October 7th, 2022
Verified purchase

Can't open 2 pair of the earrings. Will need to return them.

Service
Quality

Date of experience: October 7, 2022

Thumbnail of user kellyd1386
Washington
1 review
0 helpful votes
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July 9th, 2022
Verified purchase

Simple. Quick. Easy.
Received order in very timely fashion.
Pleased with product.

Reason I chose this business:

Years of experience with Ross-Simons--- can't go wrong!

Quality

Date of experience: July 9, 2022

Thumbnail of user wendym396
Connecticut
2 reviews
0 helpful votes
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July 9th, 2022
Verified purchase

Shopping experience is always easy. I've never had a problem.

Quality

Date of experience: July 9, 2022

Thumbnail of user frednahg
Mississippi
2 reviews
0 helpful votes
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June 27th, 2022
Verified purchase
• Updated review

The bracelet is beautiful and exactly what I wanted. It was a size 7" but fit more like 6".

Service
Quality

Date of experience: June 27, 2022

14k Gold Bangle Bracelet
June 27th, 2022
Verified purchase
• Previous review

The bracelet is beautiful and exactly what I wanted. It was a size 7" but fit more like 6".

Service
Quality

Date of experience: June 27, 2022

Thumbnail of user nancyk1775
Kentucky
1 review
0 helpful votes
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March 18th, 2023
Verified purchase

Was looking for an inexpensive Opal bracelet I could wear with my inherited rings and pendant.

Quality

Date of experience: March 18, 2023

Thumbnail of user jenniferf2022
Nevada
1 review
0 helpful votes
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June 25th, 2022
Verified purchase

I love Ross-Simons, they always have beautiful merchandise!

Quality

Date of experience: June 25, 2022

Thumbnail of user elidah7
Texas
1 review
0 helpful votes
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June 17th, 2022
Verified purchase

Great. Easy and quick. R-S has always surpassed quality expectations.

Reason I chose this business:

Love the quality jewelry.

Quality

Date of experience: June 17, 2022

Thumbnail of user merrills33
Alabama
1 review
0 helpful votes
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March 9th, 2023
Verified purchase

Beautiful product at an excellent price. It will be a treasure for years to come.

Reason I chose this business:

Price and quality meets beautiful jewelry!

Quality

Date of experience: March 9, 2023

Thumbnail of user laurab3235
Massachusetts
2 reviews
0 helpful votes
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June 17th, 2022
Verified purchase

Earrings are much smaller than expected and one has a defect.

Reason I chose this business:

Have purchased jewelry from them before and had a good experience.

Quality

Date of experience: June 17, 2022

Thumbnail of user phyllisf164
Connecticut
1 review
0 helpful votes
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December 1st, 2022
Verified purchase

The quality and price of Ross Simons fine jewelry is what keeps me coming back for more.

Reason I chose this business:

Great product at a great value

Quality

Date of experience: December 1, 2022

Thumbnail of user monicaw426
Alabama
1 review
0 helpful votes
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June 12th, 2022
Verified purchase

It was easy as 1, 2, 3 to order the Sea Life ankle bracelet.

Reason I chose this business:

My sister saw the Sea Life Anklet and wanted it. So I ordered it for her.

Quality

Date of experience: June 12, 2022

Thumbnail of user debraj792
South Carolina
1 review
1 helpful vote
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August 27th, 2023
Verified purchase

Beautiful necklace. It lays flat again the skin and looks super great.

Reason I chose this business:

Price and quality

Quality

Date of experience: August 27, 2023

Thumbnail of user kb756
District of Columbia
1 review
0 helpful votes
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June 11th, 2022
Verified purchase

Good, quick service delivering a ring I ordered. It's lovely.

Reason I chose this business:

Had the product I liked.

Quality

Date of experience: June 11, 2022

Thumbnail of user dorothyr972
Massachusetts
1 review
0 helpful votes
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August 20th, 2023
Verified purchase

Fast and easy! The Necklace I ordered came wrapped securely. It is beautiful!

Quality

Date of experience: August 20, 2023

Thumbnail of user maryanned49
Illinois
1 review
2 helpful votes
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August 19th, 2023
Verified purchase

Seamless and simple. Items look like the pictures.

Reason I chose this business:

Convenience ordering and buying on the internet

Quality

Date of experience: August 19, 2023

Thumbnail of user nancyz823
Texas
1 review
2 helpful votes
  • Send Message
May 19th, 2023
Verified purchase

Very easy, quick purchase. Love their online catalog.

Reason I chose this business:

Love the quality and beauty of their merchandise.

Date of experience: May 19, 2023

Thumbnail of user marciap217
South Dakota
1 review
0 helpful votes
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August 1st, 2022
Verified purchase

Good selection, but i don't like these customer surveys after a purchase, not needed

Quality

Date of experience: August 1, 2022

Thumbnail of user halimac2
Florida
1 review
0 helpful votes
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August 2nd, 2022
Verified purchase

Thanks. So very much. Great service and speedy delivery. Awesome

Reason I chose this business:

I’ve been a client since 1994

Service
Quality

Date of experience: August 2, 2022

Thumbnail of user donnae857
Ohio
1 review
0 helpful votes
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May 13th, 2022
Verified purchase

I love knowing I'm ordering good quality products from your company.

Reason I chose this business:

Great company!

Quality

Date of experience: May 13, 2022

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From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

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