• Bookmark

    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

Write a Review

Overview

Ross-Simons has a rating of 4.7 stars from 10,104 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1040
  • Shipping
    47
  • Quality
    8384

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,580
Neutral
199
Negative
144
View ratings trends

Instant Feedback

51,134 reviews

39
See all photos
How would you rate Ross-Simons?

Reviews (10,104)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (175) quality jewelry (148) customer service (513) quality products (124) christmas gift (105) sterling silver (109) ross simons (1272) post office (17)
Thumbnail of user lynnef171
District of Columbia
1 review
1 helpful vote
  • Send Message
April 22nd, 2023
Verified purchase

Variety of choices. Price ranges. Quality products.

Reason I chose this business:

Previous purchases

Quality

Date of experience: April 22, 2023

Thumbnail of user tracyo244
California
2 reviews
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

I worry these will just fall off. The earring clasp is wimpy.

Quality

Date of experience: January 21, 2023

Thumbnail of user francess537
New York
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

The gift boxes were wonderful, especially since I had forgotten to request them.

Reason I chose this business:

Previous excellent service and quality products from R-S.

Quality

Date of experience: August 2, 2022

Thumbnail of user leslieg472
Florida
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

Good value and nice earrings. I am very pleased with my purchase.

Reason I chose this business:

I get thei emails.

Quality

Date of experience: August 2, 2022

Thumbnail of user reneeb841
Michigan
2 reviews
0 helpful votes
  • Send Message
January 21st, 2023
Verified purchase

Very easy to use website, earrings came fast.They were as described.

Reason I chose this business:

Had the earrings that I was after

Quality

Date of experience: January 21, 2023

Thumbnail of user libbyw51
California
1 review
0 helpful votes
  • Send Message
August 2nd, 2022
Verified purchase

Good experience, will buy again sometime. Thank you

Quality

Date of experience: August 2, 2022

Thumbnail of user dianel1379
Colorado
1 review
0 helpful votes
  • Send Message
July 31st, 2022
Verified purchase

This was my first order with Ross-Simons. Quick ordering and delivery. They are awesome.

Reason I chose this business:

Saw a ring I wanted on Facebook and decided to take a chance and order it. Was very pleased with the ring and the service.

Quality

Date of experience: July 31, 2022

Thumbnail of user teresab499
New York
2 reviews
0 helpful votes
  • Send Message
October 18th, 2023
Verified purchase

Great gadget to help put on necklaces. And they're gold, so they won't tarnish.

Reason I chose this business:

Never saw the item I ordered on other sites

Quality

Date of experience: October 18, 2023

Thumbnail of user cs1144
Florida
1 review
0 helpful votes
  • Send Message
May 14th, 2022
Verified purchase

Excellent and quick shipping. Lovely selection of jewelry, many items to choose from.

Reason I chose this business:

Nice selection of jewelry.

Reason I chose this product:

Looking for Christian Dior dupes for a fraction of the cost.

Quality

Date of experience: May 14, 2022

Thumbnail of user sharynd21
Ohio
1 review
0 helpful votes
  • Send Message
May 13th, 2022
Verified purchase

Ordering was easy and I am pleased with the products.

Reason I chose this business:

Familiar with company.

Reason I chose this product:

I wanted the items to allow me additional options to use existing pieces.

Quality

Date of experience: May 13, 2022

Thumbnail of user cheriea51
Texas
1 review
0 helpful votes
  • Send Message
June 12th, 2022
Verified purchase

Nothing is ever properly packaged bad presentation

Quality

Date of experience: May 13, 2022

Thumbnail of user maries1106
New York
1 review
1 helpful vote
  • Send Message
April 24th, 2023
Verified purchase

All the jewelry I purchased have been absolutely beautiful and of high quality.

Quality

Date of experience: April 24, 2023

Thumbnail of user cristinab167
Illinois
1 review
0 helpful votes
  • Send Message
May 12th, 2022
Verified purchase

I love it! Nice quality and good price. It's beautiful

Reason I chose this business:

Original things and good quality

Reason I chose this product:

I love rings

Quality

Date of experience: May 12, 2022

Thumbnail of user vivecab
Delaware
1 review
0 helpful votes
  • Send Message
May 12th, 2022
Verified purchase

I love purchasing from Ross-Simons. Quick, easy and fast service.

Reason I chose this business:

I had a previous purchase that I love, and I appreciate the warranty option.

Quality

Date of experience: May 12, 2022

Thumbnail of user georgettes19
New York
3 reviews
0 helpful votes
  • Send Message
July 31st, 2022
Verified purchase

Nice earrings smaller than I thought but very pretty

Reason I chose this business:

Price and quality

Quality

Date of experience: July 31, 2022

Thumbnail of user donnab2558
Florida
1 review
0 helpful votes
  • Send Message
June 11th, 2022
Verified purchase

Satisfactory experience. Will buy from them one. Thanks

Quality

Date of experience: May 12, 2022

Thumbnail of user lindar121
Idaho
1 review
0 helpful votes
  • Send Message
August 1st, 2022
Verified purchase

Good selections of rings. I was happy with my choice.

Reason I chose this business:

Found a ring I like

Quality

Date of experience: August 1, 2022

Thumbnail of user elfriedep1
New York
1 review
0 helpful votes
  • Send Message
July 11th, 2022
Verified purchase

Always easy shopping - prompt delivery - good quality!

Reason I chose this business:

Sale on Ruby

Quality

Date of experience: July 11, 2022

Thumbnail of user susannee28
California
1 review
0 helpful votes
  • Send Message
March 31st, 2023
Verified purchase

The tree of life! I absolutely love my new ring. It is comfortable to wear and great for every day.

Reason I chose this business:

Been shopping there before.

Quality

Date of experience: March 31, 2023

Thumbnail of user judyf530
New York
1 review
0 helpful votes
  • Send Message
July 11th, 2022
Verified purchase

Smooth and worry free.
No need to require any customer service assistance.

Quality

Date of experience: July 11, 2022

Thumbnail of user maryn1420
Louisiana
2 reviews
0 helpful votes
  • Send Message
July 10th, 2022
Verified purchase

Easily organized. Easy checkout. Great merchandise at a good price

Reason I chose this business:

Regular customer

Quality

Date of experience: July 10, 2022

Thumbnail of user karenc3276
North Carolina
1 review
0 helpful votes
  • Send Message
October 9th, 2022
Verified purchase

Overall good experience, just not happy with purchases.

Needed to return item.

Service
Quality

Date of experience: October 9, 2022

Thumbnail of user markt1908
Colorado
2 reviews
1 helpful vote
  • Send Message
October 8th, 2022
Verified purchase

Bought this for my athletic wife and she adores it!

Quality

Date of experience: October 8, 2022

Thumbnail of user reneb192
Texas
1 review
0 helpful votes
  • Send Message
April 23rd, 2022
Verified purchase

Fast delivery & the personalized piece is beautiful for Mother's Day

Reason I chose this business:

Had got wedding jewelry from Ross-Simons, so knew it would be of nice quality!

Quality

Date of experience: April 23, 2022

Thumbnail of user leonards278
Florida
1 review
0 helpful votes
  • Send Message
July 11th, 2022
Verified purchase

Nice.
Hope item is what stated and then you have a repeat client

Quality

Date of experience: July 11, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

How do I know I can trust these reviews about Ross-Simons?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ross-Simons?