• Bookmark

    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

Write a Review

Overview

Ross-Simons has a rating of 4.7 stars from 10,096 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1039
  • Shipping
    47
  • Quality
    8376

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,574
Neutral
199
Negative
143
View ratings trends

Instant Feedback

51,103 reviews

39
See all photos
How would you rate Ross-Simons?

Reviews (10,096)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (175) quality jewelry (148) customer service (513) quality products (124) christmas gift (105) sterling silver (109) ross simons (1272) post office (17)
Thumbnail of user orandrac
Maryland
1 review
1 helpful vote
  • Send Message
April 25th, 2023
Verified purchase
• Updated review

Love your jewelry. Always get compliments on its style and elegant simplicity.

Reason I chose this business:

Service and style

Quality

Date of experience: April 25, 2023

RSJ move quickly to get your merchandise to you which...
June 18th, 2022
Verified site experience
• Previous review

RSJ move quickly to get your merchandise to you which is really appreciated and the jewelry of course is always fabulous.

Reason I chose this business:

Knew they would have the necklace i was looking for

Date of experience: June 18, 2022

Thumbnail of user sheridal
Pennsylvania
2 reviews
0 helpful votes
  • Send Message
May 16th, 2022
Verified purchase

Great deals that are irresistible to ignore. Amazing experience.

Reason I chose this business:

Great deals!

Quality

Date of experience: May 16, 2022

Thumbnail of user christineg1096
New York
2 reviews
0 helpful votes
  • Send Message
May 14th, 2022
Verified purchase

More beautiful in person than online…. Would definitely recommend this site to anyone

Quality

Date of experience: May 14, 2022

Thumbnail of user erlanek
Ohio
1 review
2 helpful votes
  • Send Message
July 21st, 2023
Verified purchase

User friendly it looks great and the price was reasonable

Quality

Date of experience: July 21, 2023

Thumbnail of user debrad912
Washington
2 reviews
0 helpful votes
  • Send Message
April 26th, 2022
Verified purchase

Beautiful jewelry. Easy to order and good tracking.

Reason I chose this business:

High quality and affordable. Love the bees.

Quality

Date of experience: April 26, 2022

Thumbnail of user liudmilap4
Alabama
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase
• Updated review

It's nice shopping overall. However, Items are heavily overpriced.

Reason I chose this business:

I shop at RS for many years.

Quality

Date of experience: January 1, 2023

It's nice shopping, but very expensive one
December 22nd, 2022
Verified site experience
• Previous review

It's nice shopping, but very expensive one. Items are heavily overpriced.

Reason I chose this business:

R-S is a reliable seller.

Date of experience: December 22, 2022

Thumbnail of user brendah1642
Massachusetts
2 reviews
0 helpful votes
  • Send Message
July 13th, 2022
Verified purchase

Easy to use, was received quickly, no hassle, will definitely order from you again

Quality

Date of experience: July 13, 2022

Thumbnail of user maryami13
Alabama
1 review
1 helpful vote
  • Send Message
January 1st, 2023
Verified purchase

It came very fast. The pendant itself looks beautiful and great quality.

Reason I chose this business:

I have been shopping with RS for few years. Their merchandise has great quality and look great and they have great prices. When customer is unhappy they gladly take it back and make it right!

Quality

Date of experience: January 1, 2023

Thumbnail of user frankv749
Florida
1 review
0 helpful votes
  • Send Message
January 1st, 2023
Verified purchase

Smooth! The selection and payment process was efficient!

Reason I chose this business:

My wife pointed out a gift she wanted

Quality

Date of experience: January 1, 2023

Thumbnail of user josephineb158
Florida
1 review
0 helpful votes
  • Send Message
July 13th, 2022
Verified purchase
• Updated review

Good quality always!
Loved my earrings have bought five pairs

Quality

Date of experience: July 13, 2022

Great quality always
July 5th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Like style and customer service

Date of experience: July 5, 2022

Thumbnail of user kaseyo10
Washington
1 review
0 helpful votes
  • Send Message
July 10th, 2022
Verified purchase

Easy to order, product looks as expected. Size fits perfectly.

Reason I chose this business:

Well respected

Quality

Date of experience: July 10, 2022

Thumbnail of user kathrync245
California
2 reviews
0 helpful votes
  • Send Message
July 12th, 2022
Verified purchase

Better than it's picture. I will enjoy wearing this bracelet!

Quality

Date of experience: July 12, 2022

Thumbnail of user katharynl
Illinois
1 review
1 helpful vote
  • Send Message
September 12th, 2023
Verified purchase

Had exactly for what I was looking plus offered FREE shipping...all good! 5 Star!

Quality

Date of experience: September 12, 2023

Thumbnail of user lourdesb63
Florida
1 review
2 helpful votes
  • Send Message
September 26th, 2022
Verified purchase

Super easy! Fast shipping! Also, the order was as described, thank you!

Reason I chose this business:

Love the items!

Quality

Date of experience: September 26, 2022

Thumbnail of user clutterbustern
Illinois
1 review
0 helpful votes
  • Send Message
June 29th, 2022
Verified purchase

I'll make this brief, delivery was much longer than expected.

Reason I chose this business:

I liked the style of earrings and the price-point.

Quality

Date of experience: June 29, 2022

Thumbnail of user janicel618
Georgia
1 review
0 helpful votes
  • Send Message
June 27th, 2022
Verified purchase

Had a great experience with Ross Simons and my bracelet is gorgeous

Reason I chose this business:

Friend referred

Quality

Date of experience: June 27, 2022

Thumbnail of user lindah3652
Oklahoma
1 review
0 helpful votes
  • Send Message
June 28th, 2022
Verified purchase

Ordering process, time of expectancy good, alerts on delivery excellent

Quality

Date of experience: June 28, 2022

Thumbnail of user brendad1139
Virginia
1 review
0 helpful votes
  • Send Message
June 29th, 2022
Verified purchase
• Updated review

These earring are lovely. The size is perfect and not heavy while wearing.

Quality

Date of experience: June 29, 2022

I like the review order segment
March 25th, 2022
Verified site experience
• Previous review
Reason I chose this business:

Selection and quality.

Date of experience: March 25, 2022

Thumbnail of user vickim697
Louisiana
1 review
0 helpful votes
  • Send Message
September 11th, 2023
Verified purchase

Easy shopping and pleasant customer service. Convenient no interest paying

Good

Reason I chose this business:

Payment terms and fun selection

Service
Quality

Date of experience: September 11, 2023

Thumbnail of user denisee261
Florida
2 reviews
1 helpful vote
  • Send Message
September 24th, 2022
Verified purchase

Beautiful sapphire necklace! My daughter will be so excited. It was on her wish list.

Quality

Date of experience: September 24, 2022

Thumbnail of user lisap3000
Florida
1 review
1 helpful vote
  • Send Message
June 3rd, 2023
Verified purchase

I love my vintage pieces and the price was reasonable

I was given an option to return my pieces where in an auction don’t have this option if you don’t like the piece

Reason I chose this business:

Good reputation and excellent customer service

Service
Quality

Date of experience: June 3, 2023

Thumbnail of user tamekow
Georgia
1 review
0 helpful votes
  • Send Message
June 19th, 2022
Verified purchase

It was easy to order and very quick delivery! Right on time for fathers day.

Quality

Date of experience: June 19, 2022

Thumbnail of user ceciliaa146
Texas
1 review
3 helpful votes
  • Send Message
May 27th, 2023
Verified purchase

Always responsive to the customers needs. A beautiful set of earrings. Very satisfied

Reason I chose this business:

Good prices. Looking for earrings

Quality

Date of experience: May 27, 2023

Thumbnail of user annat357
Washington
2 reviews
0 helpful votes
  • Send Message
June 9th, 2022
Verified purchase

Easy to shop, great jewelry and I'm a repeat customer

Reason I chose this business:

Found exactly what I wanted.

Quality

Date of experience: June 9, 2022

Thumbnail of user elizabethm2887
Illinois
2 reviews
0 helpful votes
  • Send Message
September 1st, 2022
Verified purchase

Item was as described…………………………………………………………………………..

Reason I chose this business:

They had an item I wanted so I bought it from them

Quality

Date of experience: September 1, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

How do I know I can trust these reviews about Ross-Simons?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ross-Simons?