• Bookmark

    Ross-Simons

2024 CUSTOMER CHOICE AWARD

Ross-Simons

Write a Review

Overview

Ross-Simons has a rating of 4.7 stars from 10,090 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.

  • Service
    1039
  • Shipping
    47
  • Quality
    8370

Proactively asks for customer feedback

This company responds to reviews on average within 5 days

Positive reviews (last 12 months): 93%
Positive
4,568
Neutral
199
Negative
143
View ratings trends

Instant Feedback

51,097 reviews

39
See all photos
How would you rate Ross-Simons?

Reviews (10,090)

Rating

Timeframe

Other

Reviews that mention popular keywords

shopping experience (175) quality jewelry (148) customer service (513) quality products (124) christmas gift (105) sterling silver (109) ross simons (1272) post office (17)
Thumbnail of user daliav7
Florida
2 reviews
4 helpful votes
  • Send Message
September 3rd, 2022
Verified purchase

I feel the product is shown much larger and deceptive

Reason I chose this business:

I thought it would be a good experience

* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond

Quality

Date of experience: August 4, 2022

Thumbnail of user barbaraj1383
Barbara J. – Ross-Simons Rep

We understand the earrings were smaller than expected. Representing size online is a challenge. Our goal is to make shopping from home easier by including all the measurements and sizes of our jewelry. In addition, the photos of the jewelry are from our inventory and shown on our model for the best representation of the size. Returns are easy to set up online.

Thumbnail of user maryr2916
Oklahoma
1 review
0 helpful votes
  • Send Message
May 17th, 2022
Verified purchase

Easy ordering, came in a timely fashion, & I'm happy

Reason I chose this business:

They had what I wanted and could get it to me when I needed it

Reason I chose this product:

It is what I needed

Quality

Date of experience: May 17, 2022

Thumbnail of user wynnes2
South Carolina
2 reviews
0 helpful votes
  • Send Message
May 17th, 2022
Verified purchase

I'm happy. I will continue to shop at Ross-Simons.

Quality

Date of experience: May 17, 2022

Thumbnail of user debbieh1011
Texas
1 review
0 helpful votes
  • Send Message
May 16th, 2022
Verified purchase

Always satisfied with all my products from Ross-Simon

Quality

Date of experience: May 16, 2022

Thumbnail of user karenc2926
California
1 review
0 helpful votes
  • Send Message
May 16th, 2022
Verified purchase

My bangle is beautiful. It fits perfectly after measuring with the tool provided.

Reason I chose this business:

I have shopped hard before

Quality

Date of experience: May 16, 2022

Thumbnail of user elizabethp1666
North Carolina
1 review
0 helpful votes
  • Send Message
May 16th, 2022
Verified purchase

Thanks for having just what my heart was set on! I will enjoy wearing it!

Reason I chose this business:

I really enjoy the wide range of jewelry you have available, thank you!

Quality

Date of experience: May 16, 2022

Thumbnail of user dianed1506
Maryland
1 review
0 helpful votes
  • Send Message
May 16th, 2022
Verified purchase

Easy shopping and amazing selection of stylish items.

Reason I chose this business:

Known for good quality

Quality

Date of experience: May 16, 2022

Thumbnail of user christinab1470
Maryland
1 review
1 helpful vote
  • Send Message
July 24th, 2023
Verified purchase

Great service! Very fine and beautiful jewelry. I will shop again.

Reason I chose this business:

Quality and great selection.

Quality

Date of experience: July 24, 2023

Thumbnail of user marym6558
California
1 review
0 helpful votes
  • Send Message
January 25th, 2023
Verified purchase

Earrings were beautiful but too small for my taste. Will pass them on as a gift

Reason I chose this business:

Found earrings l liked

Quality

Date of experience: January 25, 2023

Thumbnail of user edithc158
South Carolina
2 reviews
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Always satisfied with any product that I have ordered.

Reason I chose this business:

Good prices and excellent products.

Quality

Date of experience: August 4, 2022

Thumbnail of user sandrah2202
Georgia
1 review
0 helpful votes
  • Send Message
January 25th, 2023
Verified purchase

I have always received great service from Ross Simons. Love the magnetic gold clasps.

Reason I chose this business:

They had wahat I wanted at a reasonable price.

Quality

Date of experience: January 25, 2023

Thumbnail of user bonniep369
California
1 review
0 helpful votes
  • Send Message
August 4th, 2022
Verified purchase

Experience was great…chain a bit thinner than I expected.

Reason I chose this business:

Good value.

Quality

Date of experience: August 4, 2022

Thumbnail of user alexandrep46
California
2 reviews
0 helpful votes
  • Send Message
May 16th, 2022
Verified purchase

Huge selection, easy to navigate! Great site and products!

Quality

Date of experience: May 16, 2022

Thumbnail of user jeremyw696
Georgia
1 review
0 helpful votes
  • Send Message
May 16th, 2022
Verified purchase

Beautiful products! Presentation ensures I know exactly what I'm getting.

Reason I chose this business:

Good quality products, easy to use website and great prices.

Reason I chose this product:

It was exactly what I was looking for for my wife - something petite with the stone she wanted.

Quality

Date of experience: May 16, 2022

Thumbnail of user sheilab906
Texas
1 review
1 helpful vote
  • Send Message
July 20th, 2023
Verified purchase

The bracelet is very pretty, a little smaller than I expected but still nice.

Reason I chose this business:

The bracelet was what I was looking for.

Quality

Date of experience: July 20, 2023

Thumbnail of user barbaras3443
Florida
1 review
0 helpful votes
  • Send Message
August 5th, 2022
Verified purchase

Good easy ordering and fast delivery convenient for shopping

Ordered wrong size ring

Reason I chose this business:

Same as sbive

Service
Quality

Date of experience: August 5, 2022

Thumbnail of user melindav98
Tennessee
2 reviews
0 helpful votes
  • Send Message
July 14th, 2022
Verified purchase

Absolutely love it. Very dainty and exquisite. Colors are vibrant.

Reason I chose this business:

Quality. Affordable.

Quality

Date of experience: July 14, 2022

Thumbnail of user elizabethk1629
Pennsylvania
1 review
0 helpful votes
  • Send Message
July 13th, 2022
Verified purchase

Matched studs and was a good price.
Nothing more to say

Quality

Date of experience: July 13, 2022

Thumbnail of user billiew91
Indiana
1 review
1 helpful vote
  • Send Message
October 11th, 2022
Verified purchase

The jewelry was beautiful. No problem with ordering.

Quality

Date of experience: October 11, 2022

Thumbnail of user deirdrev7
New York
1 review
0 helpful votes
  • Send Message
July 13th, 2022
Verified purchase

Came very quickly. Liked the item I purchased which was on sale.

Quality

Date of experience: July 13, 2022

Thumbnail of user ethelw97
Tennessee
1 review
0 helpful votes
  • Send Message
December 14th, 2022
Verified purchase

Easy to order on line and the merchandise was what I wanted.

Quality

Date of experience: December 14, 2022

Thumbnail of user pattyh386
Texas
1 review
1 helpful vote
  • Send Message
June 13th, 2023
Verified purchase
• Updated review

Exactly as described! Happy, eye catching. Would recommend the company.

Reason I chose this business:

Estate jewelry

Quality

Date of experience: June 13, 2023

Eye catching
June 5th, 2023
Verified site experience
• Previous review
Reason I chose this business:

Estate jewelry

Date of experience: June 5, 2023

First order, went smoothly
May 10th, 2022
Verified site experience
• Previous review

Date of experience: May 10, 2022

Thumbnail of user philips738
Connecticut
1 review
0 helpful votes
  • Send Message
June 28th, 2022
Verified purchase

The clasp is rather small and hard to fasten especially if you have a slight case of arthritis.

Reason I chose this business:

Saw the ad in the Wall Street Journal

Quality

Date of experience: June 28, 2022

Thumbnail of user idaniad1
Texas
1 review
0 helpful votes
  • Send Message
June 29th, 2022
Verified purchase

Excellent quality, absolutely loved my item! I love the fact that it was quickly delivered.

Reason I chose this business:

They had what I needed

Quality

Date of experience: June 29, 2022

Thumbnail of user maxwells57
Georgia
2 reviews
0 helpful votes
  • Send Message
December 7th, 2022
Verified purchase
• Updated review

Your company does a great job, from my selection to receipt.

Reason I chose this business:

The advertisement.

Quality

Date of experience: December 7, 2022

Great shopping experience.
December 7th, 2022
Verified purchase
• Previous review

Your company does a great job, from my selection to receipt.

Reason I chose this business:

The advertisement.

Quality

Date of experience: December 7, 2022

Sitejabber for Business

Gain trust and grow your business with customer reviews.

From the business

Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...

Business History

https://www.ross-simons.com/about-ross-simons/about-us.html

Company Representative

Thumbnail of user jeffreye162
Jeffrey E.
Typically responds within 5 days

How do I know I can trust these reviews about Ross-Simons?

  • Sitejabber’s mission is to increase online transparency for buyers and businesses
  • Sitejabber has helped over 200M buyers make better purchasing decisions online
  • Suspicious reviews are flagged by our algorithms, moderators, and community members
Have a question about Ross-Simons?