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Ross-Simons has a rating of 4.7 stars from 10,090 reviews, indicating that most customers are generally satisfied with their purchases. Reviewers satisfied with Ross-Simons most frequently mention customer service, good quality, and beautiful jewelry. Ross-Simons ranks 1st among Engagement Rings sites.
Proactively asks for customer feedback
This company responds to reviews on average within 5 days
51,097 reviews
Your company does a great job, from my selection to receipt.
The advertisement.
Date of experience: December 7, 2022
Your company does a great job, from my selection to receipt.
The advertisement.
Date of experience: December 7, 2022
Great product that really completes a look, got lots of compliments on this necklace!
I was recommended to buy from RS by a relative.
Date of experience: December 5, 2022
Easy overall experience with online shopping. Product arrived quickly.
Discount coupon
Date of experience: March 8, 2023
My earrings are gorgeous very pleased and good quality
Date of experience: June 19, 2022
Clasp was defective and I returned it for a new one. Hopefully quality control is better.
It was a gift from someone.
Date of experience: June 14, 2022
Excellent shopping experience, my wife loved the jewelry!
I have bought jewelry from Ross-Simmons before and it has always been quality merchandise!
Date of experience: May 28, 2023
Object purchased was much smaller than expected, so I'm returning it.
Convenient and truthful place to shop.
Date of experience: June 10, 2022
Always superior quality for the price and efficient delivery
Have always relied on RS for reliable service and customer service is excellent
They go out of their way to do comparison matching and suggestions are always accurate and helpful
Date of experience: September 4, 2022
Product looked cheap and did not look like the picture advertised
She was able to find my order
Looking for a deal
Date of experience: June 9, 2022
Looking for necklace
Date of experience: June 2, 2022
Very nice and elegant! The clasp is sturdy as well.
I chose Ross-Simmons because they have quality items.
I liked this anklet.
Date of experience: May 18, 2022
Love them! Cannot tell they're not the real thing. Great for travel.
Love their quality.
Date of experience: April 27, 2023
Love the selection
Overall very satisfied
Did return one item out of 30+ purchased
Love the quality
Date of experience: May 18, 2022
Very easy to order, came on time, and my wife is always happy.
Date of experience: April 27, 2023
Went online. Found the ones I wanted and purchased them.
Quality and price.
Traditional and timeless.
Date of experience: May 17, 2022
Good communication and follow thru- highly recommend
Online email
Date of experience: August 6, 2022
No problems to report. My order arrived promptly in good condition.
Quality of merchandise
Date of experience: August 6, 2022
Very easy to search, great variety. The earrings are stunning.
Date of experience: May 18, 2022
Received the wrong bracelet. Sent it back. Am awaiting receipt of original product ordered.
Quick and easy shipment return.
Advertisement of lovely bracelet
* Ross-Simons attempted to help this customer through the Sitejabber Resolution Center, but the customer did not respond
Date of experience: July 24, 2023
The bracelet is lightweight, simple yet stylish in a classic fashion.
I saw an ad showing some of the designs
Date of experience: August 6, 2022
Our granddaughter loved her birthday gift! Great quality!
Past customer
Date of experience: April 27, 2023
It was difficult to track but received great customer service when I called. & follow up
Customer for yesrs
Graduation gift
Date of experience: May 18, 2022
Shop Ross-Simons for the finest collection of fine jewelry, gifts and more since 1952. 100% money back guarantee on every item, every order, every day. Choose from an incredible selection of jewelry and gifts at unbeatable prices. Ross-Simons fine jewe...
https://www.ross-simons.com/about-ross-simons/about-us.html
We regret to learn there was an issue with the item you received. We have informed our team of this issue. A private message has been sent. We do appreciate your feedback.